Fujian Reviews - What Our Customers Say about Their Trips to Xiamen/Tulou/Xiapu/Wuyishan...

Dear Rita,

We are home. Thanks for arranging this nice trip. Everything worked out nicely except the smoking room problem in Chengde.

Thanks again.

John

Dear Rita

Please find below my comments:

Tour agenda was perfect, although I would suggest the addition of the “king of Tulous” as an option if customers wish to visit as well. Our guide was just perfect and provided all necessary explanations, he also understood what we were looking for. The choice of the hotel was also perfect.

Absolutely willing to recommend your service.

Everything was perfect from our point of view, so nothing to be added

Bruno

Good evening Rita,

Yes, we really enjoyed the Tulou tour! Thank you for your every arrangement.

Have a nice weekend & wish you a happy new year!

Saigusa

Hello Rita,

Everything turned out great. Thank you!

Jeffry

Hi Leo,

Thank you again for helping us plan a wonderful and stress free vacation. I was grateful for how patient you are when answering our questions and especially when we try to make our payment through a local bank. On the tour itself, the hotel we stayed at in Xiamen was the Jingmin Hotel. It was a lovely hotel with courteous and efficient staff. Rooms are clean, breakfast is delicious with a lot of food options and different cuisines. We were glad we opted to try their dinner buffet. It was both delicious and value for money with abundant shrimps, oysters, scallops and crabs. We are particularly happy with our Xiamen tour guide Cathy who has been a fountain of information and pointed out interesting people, places and events. She also made sure my parents have priority queues (where possible) and provided alternative sites when the tour would take us to places my parents cannot walk/climb. Of course, she still leaves the final decision to us. We really appreciate how Cathy and our driver Mr. Wong assisted my aging parents and made the trip very comfortable for them. Mr. Wong even provided water for us, which is very thoughtful of him. Cathy's service is really above and beyond when she helped us book bullet train tickets (this was after their tour and not inclusive) which was way out of our league since we didn't speak nor write Mandarin. Next time we're going to China, I'm just going to book a tour all the way! The second part of the tour was in Wuyishan, where we stayed at Honglin Hotel. It was also a lovely hotel with courteous and efficient staff except they don't serve dinner and breakfast wasn't that nice. This is the main reason why we truly appreciated our guide Cherry. Upon learning that our hotel doesn't have a restaurant that serves dinner, Cherry immediately called a nearby local restaurant and managed to get them to serve us dinner. The food was delicious! Actually, all her recommendations for places to eat were heavenly. So much so that we didn't go for our free hotel breakfast on the 2nd day, and just asked Cherry to introduce us to a local breakfast joint. All in all, the entire experience was fun, educational, comfortable and worry-free. I'll definitely come to you and your company again when I come back to China.

Jamie

Hi Rita,

Rainy day.... only capture on mobile

Thank you from the birthday girl

Irene

Hi, Rita

一切都很好！

Sharon

Hello Jack,

our trip was enjoyable.

Adam, the guide, and Mr Wang, were pleasant and professional. The car was in good condition and clean.

Given the premium we paid for your tour, I expected more in depth historical facts of the vbillages and individual tulous, as well as more knowledge about building style, building methods and use of spaces.

Regards,

Angelina

Good evening Wonder,

We finished our tour this afternoon. Thank you for organizing it for us. Both, driver & guide were great. The driver had a great knowledge of the roads, and we were able to combing using highways and local roads to avoid most tunnels. I will definitely recommend you to my friends. Thanks again.

Hi Tracy,

I have had a fantastic trip. This guide is amazing really knowledgeable.

Sean

Tracy,

Everything’s perfect, Tracy. Jenny and Cathy were very good guides, friendly and clever. Organization by your company excellent, will recommend you and your company. If possible, I will contact you for trip at Chinese New Year as well.

Thomas

Hi Wonder,

we made it back to Shanghai. It was a great trip even with rain, COVID, and Sophie's personal issues.

Kristin

Hello Rita,

谢谢，我们玩的挺好，气温很适宜，也没怎么下雨，比较幸运。

Vivien

Hi Wonder,

The trip to Xiamen was very good. We are planning another trip to to Fujian. Could you help us to arrange it?

Markus

Hi Wonder,

All went well today. Thank you.

Nichole

The trip was superb and the driver excellent.

Hey Rita,

I have arrived back in Wuxi and heading back to Suzhou now. Thank you for arranging another great trip. The weekend was very enjoyable. The guide, Nick, was friendly and helpful as was the driver, Mr Tang. The hotel was nice, very comfortable and clean. I really enjoyed Xiamen.

Hello Vivien!

All was great- super trip, very professional, Nick and the driver were extremely friendly and helpful.

Thank you for your service!

All best.

Martyna

Hi Wendy,

The driver and the guide are really great, we were really happy with their service.

Hi Vivian.

Tour was good, the guides both very good. Gulangyu island, shenzen tower and Tulou in Nanjing County were the highlights

Hotel outstanding 

Second one really perfect with good breakfast and view from rooms

Overall vacation was a bit expensive, I wonder what would have been the cost with private car only for the day we went to the County?

Hi Rita,

It was very good

The driver very good

The guide was awesome

Totally recommended (the whole trip)

My Xiamen trip was wonderful, thanks to Nick.

Hi Echo!

We’re back at the hotel. Everything was very good. The car great and the driver very polite and nice, he helped us with everything! ️Thanks for your help as well! We keep in touch for future trips! Have a nice evening!

Hi Wonder,

Here is our feedback.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes. He is very fast in response and helped us a lot.

2. How do you comment your tour arrangements?

Very Good. Can consider 8.5 in a scale of 1 to 10.

3. Are you willing to recommend our service to your people who also have an interest to visit China?

Yes. Definitely.

4. Your general opinion on us?

The guidance of your company is enough to decide for a package.

5. Do you have any suggestions on improving our services?

So far this small tour, I found this is okay. But after a big tour I will suggest on this.

6. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

Yes. I will send some photo in wechat.

7. We sometimes have requests from potential customers who would like to inquire from or our ex-customers. May they contact you for advice?

No issue.

Hi Wonder,

They were both great! You and your company are great!

Hi Wonder,

The driver has been excellent

Hi Wendy.

I love Xiamen. I think it's underrated. You did really excellent. Tulou coverage. I appreciated not getting wiped out by tour bus crowds. The first hotel was wonderful, I loved that it had a gym and you could set your own room temp RE heat/ac. The second hotel was fine, I know it's what is available that's hotel level I think in the long-term you may look at a different hotel near the Tulous as more are built and once the highway comes in, you may look for others to avoid crowding. For the Tulou part, our lunches were amazing, while dinner situation was less so , the hotel restaurant had closed by the time we got there, one of few small foibles. I really liked our guide, he was knowledgeable and adaptable, and I liked that he was willing to take us to food places we enjoyed. Our driver was excellent too, brave and fast. It was a wonderful trip and a true escape.

Hello Wing,

Adam did a great job. We learned a lot from him.

Thanks for the fruits. We will certainly enjoy them. My complaints last night were towards the hotel not you. And I know that it can't be help.

I will contact you again about our next trip, most likely to Yunnan.

Hi Wonder

We just came back from our great vacation. Thank you so much for coordinating the trip for Xiamen & its surrounding areas. Everything went very smoothly and you had done an excellent job!!  You also have a good team of guides & drivers, they are all very good & helpful. Definitely we are happy to recommend your company to our friends & relatives who want to visit China or may be for our next trip.

Every thing was really well planned & arranged and you were very responsive so our experience was really good.

Thank you

Hi Jack,

Our tour at Xiamen and Tulou villages was very nice, we really enjoyed our time there!

Our guide was really interesting, speaking very good English and had good knowledge on the Hakka villages. The driver was very nice also and the car very comfortable! My parents and I were really satisfied with your service.

I will recommend your agency in the future if people I know are interested in visiting Hakka villages!

Thank you again for this tour.

Best,

Jessica

Hi Wonder,

In Shanghai:
"I want to thank you for arranging a very good guide & driver in Shanghai. Both Rocky & Siao Ma are very efficient & caring, Rocky is very knowledgeable and very well verse about our Chinese history, very impressive. I highly recommend both of them."

In Huangshan:
"We had a wonderful time in Huangshan, we were brave to climb that mountain, even my husband did it, slowly, but we did it.  The Huangshan guide was excellent, the hotel you booked us was beautiful and people there were very friendly. Love the food too, especially bamboo shoot."

In Chengdu:

"What a pleasure to finally met you!! Meeting you was the highlight of my visit to China!! And thank you for taking us to dinner and given us such wonderful experience! The food was so tasty, the ambience was wonderful, my husband liked it very much! But the best part of all was having it with you! We enjoyed it enormously! This is such a memorable journey, and you helped made it happened Thank you for being so detail oriented; it is incredible for you being so young yet so thorough!

Yesterday we saw the Big Buddha at Ling Yun Mt, the weather was perfect and no crowd. We did not go down the stairs to the foot of the Buddha cause it really is too high and steep. Later we went to the Ebony Museum, what an amazing & massive collection! In the evening we went to see a show, it was the 4th show we saw,  one in Shanghai, one in Huangshan, one in Yangshou, and the best one here on Sichuan. It was almost 10:30 pm my time we got back to the hotel.

And this morning we had to wake up early for our 8 o'clock journey to Mt.Emei. We climbed the steeped & very wet steps, it was a little hard today because it was so cloudy and cold and the air is so thin on top! We did not walk down the mountain, instead, we rode the Sedan Chair! What an experience! We loved it. Those guys are so strong and fast!! "

Thank you.

Rosy

(The following photos are shared by Rosy)

Rosy and his family visited Chengdu in March

Rosy and his family visited Fenghuang Ancient Town

Rosy and his family visited Tulou in Nanjing County, Fujian

Rosy and his family visited Tulou in Li River, Guilin

Hi Ian,

The tour was exactly what we wanted. It met every expectation.

The car was excellent.

The driver was excellent.

The guide was excellent.

The guide and driver shared information which was terrific so between them they knew all the right spots to take us. The outline of the trip was very good and we covered everything plus more. The café’s selected for lunch and dinner were excellent for local food. The guide gave us information and spoke with respect to the local people. And taught us to show the same respect which was good.

The tour moved at our pace and we were never hurried if we wanted to stay longer at one site. Always offered toilet breaks and asked if we required a rest break. I also sat in the front of the car so I could see more. When sites were very busy with tourists we went to the smaller sites first then the larger sites when less tourists were there. Guide was excellent and you should use him every time. The experience of being able to go to the top level of an earthen building was amazing. One has to go up the stairs early before many tourists arrive or late after the tourists had left. This was an extra small cost 15Y but really worth it. The local lady that took us up was terrific. And the guide was excellent at interpreting for us.

The tour went smoothly with no problems. We would be happy to email any other western clients to talk to them about this Fujian Tulou trip, in the future.

We are not making a web page of our trip.  We can send you some photos in a week or so.

Thank you for all your service and prompt replies to our emails.

Good service.

Sue and Bruce Van Every

Hi Tiger,

Sorry for the late reply.

About Xiamen trip, we really impressed and enjoyed. Tom, who is a tour guide, is professional and has a good knowledge about Xiamen. The driver is also drive safely. Overall, the trip was wonderful.

Here are some pics from our Xiamen trip ^.^

Best,

Tanyatorn

(The following photos are shared by Tanyatorn)