Henan Reviews - What Our Customers Say about Luoyang, Shaolin Temple...

Hi Leo.

Our trip was great. Both guides did a good job and we were very happy with the service.

Aaron

Hi Evelyn,

we thoroughly enjoyed the trip, and we’re so glad that we went with the China Discovery private tour. The tour quides weregreat, Jamie especially went above and beyond. Our favorite was the Great Wall, but they were all amazing.

Thank you so much

Maree

Hi Tracy,

Everything’s been great! Thanks for checking in ☺ I think I overdid my own itinerary. We’re exhausted everyday! It’s all been worthwhile; we’re loving every moment.

Tia

Hello Leo

I have just come back to Brisbane.

Thank you very much for organizing such an enjoyable trip for us. I have been to China many times, this is the best trip for me.

The hotels were very good (except for maybe 1). The food was excellent and the guides were very friendly, knowledgeable and patient with us.

The places the guides took us to were very interesting and beautiful...full of history.

I would like to say a special thank you to the guides who made our trip so enjoyable...

Joe - very knowledgeable, patient and looked after us very well.

Ben - helped us get porridge when a few of us were sick with food poisoning.

Frank - loved his humour and knowledge of Lanzhou. Also very helpful with helping us use the washing machine on the last day.

Sally - she is so helpful and made sure we were warm. Also very helpful in rearranging pour trains to Jiayuguan.

Aisha - very good knowledge about the places went and arranged good food for us.

Siddiq - very helpful, good sense of humor and we enjoyed his company very much.

Cathy is also very good and knowledgeable, very passionate about being a guide. She gave us good tips on how to go to the nearby market in Dunhuang and Turpan.

Once again, thank you very much Leo and thank you to China Discovery for such a memorable trip.

Adrian

Hi Rita,

We had some really good time with Suti, Lee and Shane. Ladies were very nice and helpful. Tours were well organized. Especially many thanks to Shane for using her car to pick us up from train station in Luoyang and to bring us back. I think taxi would be very confusing for us due to many reasons. Also, it seems best to recommend Ali Pay app for payments. I hope this helps.

Predrag

Hi Wonder,

Please do thank the guides and driver for an absolutely wonderful tour! Joe was so knowledgeable and Shane was just outstanding today. I felt so genuinely cared for. Thank you again for understanding and trying so hard to help with Erika's train etc. Really appreciate it!

Tina

Hello Rita,

The trip to Luoyang is great, our tour guide Joe is very friendly and helpful.

We are on our way back to Beijing,

Joy

Hi Leo,

I am quite happy with the Luoyang trip. Guide & Driver are all friendly & enthusiastic. Joe is professional & helpful.

I will come back (maybe in autumn) for the Yungang Grottoes. Once I fix my schedule, will ask for your help.

Thanks & Best Regards,

Listyani

Hi Jack,

It was awesome! You guys are very organized and Shirley and Mr. Wang were incredible! Thank you so much. I appreciate all of you.

Hi Wonder,

The trip to Xian and Luoyang was great. It helped us to know what to expect on the long trip and what to prepare. Excellent: drivers, guides & tours. The arrangements were efficient and timings good. We enjoyed the balance between tours and rest. The hotels were good. Only 1 disappointment: we could not keep the entry tickets to the Warriors. Kai explained the reason but I wish we had known. Those tickets were important souvenirs for us so we would have paid to avoid Kai having to use the ticket to claim the expense. Thoughts for the next trip: we will need the guides help to get food for the meals not catered for in the trip. For example, on the river cruise where can we buy food/snacks? Will there be a shop and restaurants on board? Will all the hotels have a kettle to boil water? And finally, could you tell me if any of the hotels have a swimming pool or gym facilities? These are not essential so it's ok if not but we will pack according.

Gillian

Hi Tracy!

Thanks for the excellent arrangement for our trip to Xian and Louyang.

I will gladly share some positive feedback on trip advisor, please send the link to secure I will give feedback on right place

Best regards Per

Hi Wendy,

So cool, so happy y’all could add it to the itinerary, very unique and amazing museum/archaeology site. It's a wonderful opportunity to see evidence of the Xia Dynasty's existence. Even for folks who aren't history teachers.

Dear Wing,

We have been wondering how the wonderful people we met are getting through this crisis. We are glad to hear that you are well. We hope that you and your family and friends can stay healthy.  

We are well and are living near our son and his family who can help us. My sister in California said that no one is allowed out of the house except for food shopping or something necessary in order to live. Last week 3.3 million people applied for unemployment benefits in our country. So many businesses are closed.  

We hope to travel again and will contact you when it is again possible to see other countries.

Sincerely,

Deborah and Steve

Lily,

You were definitely correct in getting us to leave China right away. We did not want to leave as we were really enjoying the trip you had arranged for us.But it was correct to leave.

I am now trying to claim part of our flight back to Canada. To make this claim could you please send me:

1) A letter stating that our trip was terminated on January 25 when we were in Tiger Leaping Gorge and the reason why ( Because of coronavirus and the towns of Lijiang and Dali our next two stops were being closed and other parts of China were going to close soon). So we were advised to end trip, get back to Shanghai and leave China immediately.

2) Letter should include both my husband's and my full name

3) Letter should include our itinerary number

4) Needs to be on official paper

5) Include your name and contact information

If you could send this as soon as possible, it would be appreciated.

Again thanks for getting us out of China and also for arranging a great trip.

Hello Wing,

Sorry the late response....see response in Italic below....

(1)  How do you like our tour arrangements and are you willing to recommend our service to your friends?

 The tour arrangement was perfect and I have already recommended to my friends, etc

(2)  Do you have some suggestions for us to improve our service?

 It is better and easier for us to provide survey feedback for the individual tour guide and driver online, right now it is paper based and sometimes we hold back comments knowing that the tour guide get to see the comments.

(3)  If you come to China again, would you like to use our service again?

 YES

Hi Yanny!

I must apologize for replying so late. I got so busy with work and kept forgetting to reply to you. Thank you for asking about our tour. We had a really nice time with Cheryl. And sure let me answer your questions. I hope its not too late yet.

1.How about your tour arrangements? 

Before the actual tour, we were in contact with the travel consultant Yanny He, who helped us customize the tour we wanted. She had to re do the itinerary several times since we had to keep changing our itinerary considering our budget and time constraints. Yanny was always cheerful to help.  Once we got to China, and once our tour started, everything was effortless as we were met in the train station. We had our own personal car service with guide and chauffeur. We were brought to the tourist spots and back to the hotel, until we were done with our tour and we were brought to the airport. Everything in the tour package agreed upon beforehand was what we given to us in the actual tour. 

2. Are you willing to recommend our service to those who would like to come to China ? 

Yes very much. And also it was the most affordable one we find, but also quality

3. Your general opinion on us?  

It was a good value for money and legitimate tour service. At first we were hesitant because there were many reviews of scams of different tour agencies. But this one was legitimate. 

4.  Would you like to share your tour with us? we will appreciate it if you would like to send some pics.

Our tour was in Henan--Longmen and Zhengzhou. It was around 4days. Our main goal was the Shaolin temple which had been my dream since I was a kid, after watching my first kungfu movie 

Win

Hi Riley,

You people really rock. Good service in Beijing and Luoyang. It was indeed a great tour for us. Thanks a ton.

Rita,

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

YES ,VERY FAST AND EFFICIENT, EVERY CHANGE AND EVERY REQUEST WAS PROMPTLY PLEASED

2. How do you comment your tour arrangements?

VERY GOOD HOTELS, GUIDE AND ARRANGEMENTS

3. Are you willing to recommend our service to your people who also have an interest to visit China?

YES ,I WILL RECOMEND, I AM IN THE SAME KIND OF BUSINESS,.AND I MEET MANY PEOPLE TRAVELLING LIKE ME

4. Your general opinion on us?

VERY GOOD, I WILL REFER TO YOU AGAIN SOON

5. Do you have any suggestions on improving our services?

LITTLE IMPROVEMENTS COULD BE MADE, MAYBE SUGGEST AHEAD OF THE TOURS OF AREA THAT SHOULD NOT BE MISSED IN THE CITIES WHERE WE ARE GOING, AND ASK WHAT IS THE MAIN INTEREST OF THE TRAVELLERS SUCH AS PHOTOGRAPHY OR HISTORY ETC.

Great Wall - Amazing Manmade Wonder

Comfortable Cruise Time on Li River

Local Fishman on Li River