Hiking Reviews - What Our Customers Say about Hiking Tours in China

Hi Mr Wang,

Thanks! I had a weekend away to Xi’an, China to celebrate my birthday. It was an exciting weekend and it was certainly something off the beaten trail for most of my friends. The itinerary you have suggested provided good coverage of the city’s rich history. From the fascinating Terracotta Army to the City Walls to the sacred Mount Hua, to the Muslim Quarter to the Drum & Bell Towers, there’s an interesting story from every historical era in Xi’an. I managed to hike up Mount Hua from North Peak to West Peak, but I didn’t get to do the dangerous plank walk as it was closed.

The hotel Eastern House was very accessible too with food places within steps and its proximity to the Drum Tower is a plus. The room was very clean and comfortable.

At this point, I have to quickly mention our amazing tour guide Betty Jiao Yan who was assigned to us as part of our private tour package. She made our time feel so very special and I wonder if Xi'an would have been as awesome without her. She had such a positive and caring nature and when we had to say goodbye, we felt very sad. It was strange to miss a guide after only knowing her for 5 days! Luckily we still keep in touch on WeChat. Our driver Mr Ma was very polite, punctual and accommodating, making our travel a pleasant experience

Anne

Hi Rita,

From my end, everything is remarkable! Jane is amazing! She really make us feel welcome.

All the hotels were amazing too! My parents also very impressed.

I will definitely reaching out again, next time when I visit China. There’s many more places I want to visit.

Best regards,

Jefry

Dear Rita,

We are home. Thanks for arranging this nice trip. Everything worked out nicely except the smoking room problem in Chengde.

Thanks again.

John

Hi Rita

Thank you very much. Please see my responses below.

Our tour was great. It was so nice having everything (especially transportation and entrance tickets) taken care of. Our guide, LJ, knew all of the good trails and spots and really need the best order to do things in. Everything ran smoothly because of his knowledge.

Yes for sure! I’ll definitely look into your company again if I want to travel to other areas in China and want to do a tour again.

My only suggestion is to maybe put somewhere on the itinerary or notes about the trip that lunch really isn’t provided during the day and the lunch options at the different sites are not very good. Just having a note that says to either bring a packed lunch or snacks would be helpful.

Rebekah

Hi Wonder!

We had an amazing time in Zhangjiajie and Fenghuang! The guide was excellent! She was very friendly and flexible and the most importantly is that she seems to understand what foreigners like. I would totally recommend her if you have foreigners group visiting Zhangjiajie.

Also the itinerary you organized was wonderful too! There were some hiking and some routes that were not yet popular and we enjoy that because it’s less crowded and more relaxing!

Panuwat

Hi April,

This is our feedback of the trip.

Beautiful and memorable trip to Zhangjiajie and Fenghuang with tour arrangement by April Zou from China Discovery!

We just returned from our family trip to Hunan. Our tour arrangement by April Zou from China Discovery was absolutely wonderful. It all went smoothly and safely. April was really professional and she communicated promptly and was always available and meticulous with the details. The schedule was all followed through very smoothly with no disruptions. She even helped in liaising to help my son locate his lost bag from the rail station lost and found. The tour guide David Niebai (nickname “Nearby”)and driver Xiaoluo for our Zhangjiajie and Fenghuang tour were really very experienced and professional. David was very knowledgeable and very helpful and made our tour a comfortable and comprehensive one. His recommendations on the scenic spots as well as food were great. We had a beautiful experience seeing different sights and sceneries, trying new adventures and tasting interesting and delicious food. The driver was attentive and careful in driving and very experienced. Both tour guide and driver were non-smoking as well as the car which was rather new and smoke-free which exactly met our request. Everything was in good timing and to add to that, thank God, the weather was great and since it is not peak season, there were no crowds. Really thankful for this joy-filled memorable trip with China Discovery.

Joanna

Dear Leo Li,

Thanks for your excellent services.

We are very happy with your service.

The only downside was that when the day tour in Chongqing was cut down to a half day, the tour guide still sent us back to the cruise quite early at 4pm.

Whereas in Yichang, Nancy was excellent she adjusted her time to suit us and was very helpful all the way, we covered so much more with her. She was proactive to liaise with the cruise staff etc.

so much more with her. She was proactive to liaise with the cruise staff etc. The 3 tribes visit was one of the highlights of our trip.

Bests,

Nathan

Hi Leo,

The trip was absolutely fantastic, Lacey was an amazing guys. We really couldn’t have asked her to be any better. Really enjoyed the experience and would recommend it to our friends.

Debbie

Hi Evelyn,

The weather of Jiuzhaigou was great. Not sunny, but slight sun, experience a little light snow on Long Lake, and beautiful masterpiece of creation in JZG. Huanglong was wonderful too. Nice weather. Even with the cable car, we walked a total of 16000 steps. Unforgettable 2 days

Century Oasis - it's new and we were given 3rd Level, but only dine in one restaurant. Still it's good. Allan, the Cruise manager took good care of us as we were the only few that requires English guides.

The Fengyansanguo show is super n spectacular. Very glad to have seen it. Thanks.

5* - Feng Yan San Guo

4.5* - Shengnui Stream

4* - White Emperor City

3* - Fengdu Ghost City

Time flies, but the memories remain. It's been a really great trip for my wife and i over the past 14 days. Thank you for your wonderful service. Really appreciate that. Only regret is don't have time to meet up with you.

Melvyn

Dear Zeva,

We enjoyed the trip and on the feedback form we gave a full 5/5 rating in every category.

Please find attached a few pictures, we are fine if you would like to use them.

Kind regards,

Kunal

Dear Jack

Feedback as follow:

Hui Hui and I have returned to Singapore after the vacation in Chengdu and Xi'an. We wished to thank you and the local teams in both Chengdu and Xi'an for making our stay in both locations a relaxing and enjoyable one.

During our time in Chengdu, we were most impressed with the attentiveness and thoughtfulness of Ellen, the tour guide. Ellen paid careful attention to our preferences for meals and selected restaurants and dishes according to our tastes. She was also mindful if we were feeling tired and adjusted the programme accordingly. Ellen was superb in making sure we have the best view of the Pandas by taking us on different routes, avoiding the hoards of big tour groups. Ellen also made the extra effort to help find out more about certain locations which we casually enquired, providing us details of how to get there and return to return to the hotel. We were also very appreciative of the driver, who was always patient with us and always on-time at pick-up locations. He was especially careful with our safety, always ensuring that we hopped into and off the car safely.

Ben, the tour guide at Xi'an, impressed us with his enthusiasm when introducing the various sites. He was ever ready to share relevant information and was patient and tireless in answering all our queries. Ben was also very helpful in offering suggestions on spending our free & easy day in Xi'an. The driver in Xi'an added much laughter to our time in Xi'an, enriching our knowledge of Xi'an with many local fun-facts. He is a safe and skilful driver and helped to save us much time manoeuvring around the heavy traffic of Xi'an. We also appreciated very much the efforts of Ben and the local agency for making alternative plans within short notice when we requested to change the itinerary.

In summary, we had a good time in Chengdu and Xi'an. The itinerary and pace were just right for us, relaxed and not rushed. The local guides and drivers were excellent and we are happy with the selection of the hotels throughout the trip.

Thank you for helping to arrange this vacation for us. We look forward to more of such trips with China Discovery.

Cheng

Hi Rita,

Yes we enjoyed the tour. Langmusi and Ruoergai were pleasant surprises as they are not very well known to tourists outside China, even if they are ethnic Chinese.

My main comments on the arrangements are:

1. The driver was very skilful and thoughtful (even though the airport pickup was late, I suppose that was a miscommunication). You may have heard that at the last moment, Sichuan Air cancelled our flight from Jiuzhaigou to Chengdu. The driver was willing to drive us back to Chengdu and the price he charged was reasonable, especially since he had to drive back to Jiuzhaigou without any passengers.

2. I was hoping, however, that the car provided for the trip would be a bit bigger and more comfortable. My brother and I are used to travelling in SUVs whenever we go on private tours in China. But again, the driver was very good, and I suppose the car he had would have been his taxi.

3. The guide, Jerry, was okay. He likes to eat a lot! I think sometimes he is also a bit more concerned about taking routes that are less crowded. Maybe this works for some tourists but for my brother and I, we are photographers and videographers first and foremost. So getting the right pictures and videos may sometimes require us to take the more crowded route. We also need to pay attention to the lighting (顺光) because if the lighting is not suitable, the photos and videos just won't turn out that good.

You can see the videos I took here, they are all from drones: https://www.skypixel.com/videos/sichuan-from-the-sky-jiuzhaigou-huanglong-langmusi-ruoergai-waqie-huahu-huanghe

:: eternal sunshine of the dogbert and seamonkey

Chen

Hi Rita,

I am happy with the arrangements and I would certainly recommend your service to others. Thank you.

Chan

Hi Tracy,

Sorry for my late reply.

The trip was really nice!! Jerry was very helpful and told us a lot of stories & facts about Huangshan. It was a smooth journey and really appreciated your help when we were on the taxi to the train station!!

In addition, please find my feedback to your questions as below. If necessary, please use them on your web site.

Please see some pictures attached. :)

Best regards,

Nareewat

Hi Jack,

Thank you once again for your assistance in making our recent trip to China a success. Please see my feedback below.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Jack was understanding and patient throughout our email correspondence. For a first time traveller to China with visa requirements, Jack really assisted me promptly.

2. How do you comment on your tour arrangements?

The tour arrangements were good although when we were at Shanghai for our private transfer from Honqiao Railway Station to our hotel, the driver dropped us at the wrong hotel. In the end, we walked about 15 - 20 minutes to the correct hotel.

3. Are you willing to recommend our service to your people who also have an interest in visiting China?

Yes, I will recommend China Discovery to my family and friends. In fact, I will also be a return customer too.

4. Your general opinion on us?

I chanced upon China Discovery when doing research for my family trip and saw a lot of recent (2023 onwards) and good reviews on their services. As I was travelling with elderly people, one of them required wheelchair assistance, upon reading the good reviews I wrote to them without hesitation.

Regards,

Mei

Hi Leo,

Apologies for the delay in providing feedback.

The trip overall was great. I have no complaints. I only wished I had stayed at least one or two more days in Zhangjiajie. Two days was not enough.

Both tour guides were wonderful, knowledgeable and friendly. Very happy with their service. I was also very happy with the company’s flexibility with altering the schedule late and allowing my friend to join me with ease.

The hotels were all good. The one in Yangshuo was fantastic. I do wish the hotel in Zhangjiajie had coffee, though. There was no coffee in the room and what was available at breakfast, well, that really wasn’t coffee. That said, I think in the future (and I have said this to another tour company I have worked with), I would gladly trade these hotels in for a lower cost, more basic hotel to save some money. We spend so little time in the hotel and there are tons of local breakfast options elsewhere, including coffee. All the hotels seemed expensive and I suspect were a large portion of the overall tour price. It would be nice to have some options when booking the tour, especially a private tour such as this one.

Thank you and I am already looking forward to the next time,

Chris

Dear Tracy good morning from London,

My sincere apology for late response due to my very busy schedule at home.

We all four arrive safely and comfortably at home as per our scheduled program.

I don't mind if you want to post our photos and videos in your page.

The trip itself was so wonderful and full of excitement and so beautifully choreographed and very well managed and organized, in over all I can say is the trip was beyond expectation and we all enjoyed the trip so so much in fullest.

The service and help from Vivian and Lily were very impressive perfect and beyond the excellent they have given us their best effort to keep us very happy, comfortable and make our trip most enjoyable.

The service of the drivers (I regret couldn't remember their name) were excellent however if I have to compare in two the best one was the driver of Zhangjiajie.

The accommodation and breakfast in the hotels were excellent the lunch Vivian and Lily had chosen us were very delicious and more than enough.

The accommodation and breakfast in the hotels were excellent the lunch Vivian and Lily had chosen us were very delicious and more than enough.

Unfortunately almost at the end of our trip on Friday night/Saturday morning my wife suddenly got very unwell (sick) so she had to be taken to hospital and at this difficult time Lily had done every thing in her capacity to take care of my wife also keep continue to trip going as scheduled programmed she managed everything very well I must highly appreciate Lily for her effort and service in this matter.

I would like to say many thanks to you, Vivian, Lily, both drivers, China Discovery and all person those who were involved in our trip. Please convey our sincere appreciation to Vivian Lily and both drivers also your help and excellent service in this trip is highly appreciated.

I have an impression I never be enough to visit China with the China Discovery if I can afford it I will visit China third or even more time in coming days.

Again thank you all.

Keshar

Hi Tracy,

Thank you for the email asking about our flight back to the UK. Yes, we all arrived here well and as scheduled.

Well, about the trip (our tour), I would say it was my one of the best from starting to finish. Yes you might have heard from Lily that we had some turbulence on the health wise to one of lady, but it was overcome very smoothly and calmly by Lily. Otherwise, you (Tracy) were so responsive, helpful and accurate on our planning and preparation to start and all the way to the finish.

On our arrival at Zhangjiajie Lily (tour guide) again waiting for our reception eagerly and led us to hotel through beautiful place. On the following day she led us for first day tour in Zhangjiajie so exiting and scary places. Through out the tour in Zhangjiajie so nice and breathtaking places. I loved it.

In overall, both tour guides were excellent, punctuality helpful and full of knowledge on their own areas. Enjoyed all lunches and breakfast in hotels. Hotel in Zhangjiajie was very good. Timing Schedule was very good for the tour. I and my wife enjoyed the tour very much. We wished we could stay there for more. I would definitely recommend China Discovery to anyone for visit in China.

Thank you very much for your excellent and exceptional service for whole tour and please pass our hello and greetings to our lovely tour guides Vivian and Lily.

Tek

Dear Wing,

all fine. We had a nice day. Dry whether! After several days of rain this was nice. Maybe a bit cloudy, no views of the landscape. But tomorrow might be sunny! We will see. Hotel in Huangshan is nice. Specially nice location with old street nearby. Hotel Xihai also fine, scenic area. Thanks for asking!

Here are some feedback: 1) all fine. We had a nice day. Dry whether! After several days of rain this was nice. Maybe a bit cloudy, no views of the landscape. But tomorrow might be sunny! We will see. Hotel in Huangshan is nice. Specially nice location with old street nearby. Hotel Xihai also fine, scenic area. Thanks for asking! 2) No suggestions. 3) I will certainly use the services of China Discovery again when travelling to China. Travelling with China Discovery is a very comfortable way of exploring China.

Wonter

Hello Tracy, dear China discovery team,

1. My travel consultant, Tracy, was very fast and patient and very kind to answer my questions.

2. The arrangements have been done, in the way we prefered, to our satisfaction.

3. Yes, I would recommend your service to friends.

4. General opinion is that it is quite expensive to book a tour, but it is also worth it. Specially for foreigners who don't speak or read Chinese language. China discovery did a good job to arrange things in a proper and convenient way, listening to clients wishes.

5. No Suggestions

6. You are allowed to use my comments and pictures.

Kind regards

Hi Tracy,

Yes we are back in Malaysia now.

Thank you for the trip in Huangshan, we enjoyed it very much. Its a very beautiful place.

We will be sure to contact you again in the future, when we have plans to visit China again.

Hello,

of course, everything was to our satisfaction. Liked the guide and the driver and the hotel was nice. Magnificient scenery with the mountains.

Dear Tracy,

Sorry, but for some reason comment page on “Tripadvisor” is not loading up neither on my company nor private computer. But please find here my comment on the mentioned trip:

"Booked a trip to Taishan mountain through China Discovery. Great support during booking process and trip itself by Tracy. Everything was well organized and went smoothly. George as the local guide was very supportive and friendly. Communication with both of them in English was excellent. The hike at Taishan mountain is a strong recommendation to everyone who likes to be out in the nature."

Thanks again, Tracy!

Hello dear Jack,

Thanks for your message, so far, so good!

Guides and driver are very kind and professional!

Nevertheless, one remark, for almost all of our hotels, we've 2 separated rooms, it was unknown. We paid then 2 rooms for all booking instead of 1 room for 4 persons...

The trip was very good. We discovered beautiful landscapes. The guides and drivers were perfect.

Christelle

Hi Jack,

Thank you for arranging our trip. We had an amazing vacation. The guides were very professional and incredibly kind and available.

Christelle

Dear Rita,

Yes, great trip in Huangshan, thanks to you and the local guides.

Stefanus

Thanks Riley,

I very much enjoyed the tour. I was looking for remote hiking along the Great Wall and I thought the routes were fantastic. Guide was knowledgeable and friendly. Driver was safe, courtesy and car clean. Overall, a great experience.

Joshua

Hi Vivien,

Xi’an was very nice. But I think two days enough. Good weather.

Thank you, was very nice location, definitely worth visiting it.

Hi Vivien, and I skipped the boat tour and went on the mountain, very nice. I can recommend. Nearly no clouds.

Yes, as an option. You even don’t have to climb, the view from the top station is already perfect.Pictures are taken from there.

Hi Vivien, sorry for writing late. We came home yesterday late and did some washing and housework today. Thanks again for the very nice trip. We got lots of positive feedback from our friends and some are considering to visit Xinjiang as well. Thanks again and have a good night.

Thank you Vivien and I know you will look after our friends trips, that’s why I can recommend you without any doubts.

Thomas

Hello Tracy,

Good morning. I completed a form for Aten. He has it, but I can share with you as well. I was very satisfied with the service from you, from him and the driver.

Yes, I did. Shangri-La and Yubeng are very special places. I hope to come back again.

Geoffrey

Hi Wonder,

We are having a great time. Steven is very helpful with everything! We loved the monkeys and are happy to see Tiger Leaping Gorge tomorrow.

Regina

Dear Tracy,

We came back from our wonderful Yunnan trip yesterday, so I thought I would just give you some detailed feedback. My expectation is to use you whenever we go travelling in China as long as your prices are competitive, so I think it will benefit us both to give you feedback each time.

First of all I would like to say, that this is one of the best trips we ever had as a family - we really enjoyed it.

Dali

Nancy is the best guide we have had in China so far - she is so sweet and really good in explaning our different sightseeing options and telling relevant interesting stories. She also gives advice to us on the day we did not have anything scheduled.

The hotel in Dali was nice, ok breakfast and pool - although a little cold.

We enjoyed both the cycling trip and the Cangshan Mountain. The trip to Shibao Mountain we felt was a little rushed. We would have preferred to have more time here and done some hiking in the beautiful surroundings. It felt like a lot of transportation for a very short walk.

Shaxi

This city is fantastic - and we loved the hotel. The breakfast was perfect, the best breakfast we had at any hotel in China.

Lijiang

Evan was ok as a guide. I wrote to him to get a restaurant recommendation before coming to Lijiang, and his first question was which hotel we stay at. On the day we were going to the Tiger Leaping Gorge hike, he was not really informed about our programme it seemed, and wanted to cut two hours of the hike. I really appreciate when the guides know our itinerary, so we do not have to give him information.

As our first two days in Lijiang was on out own, it would have been nice with just a 2 minutes introduction from his side, when we met at the hotel. For example that there are both a Shuhe old town and a Lijiang Old Town. No one at the hotel spoke a word English, so it was difficult for us to figure out how to best spend the days.

The day in the snow mountain was fantastic - but I had to ask for the yak meadow. I would have liked him to explain to me the options at the snow mountain, so I could make a decision based on that, not my own research. Our friends who came two days later, also travelling with China Discovery, went all the way to the gletcher. We did not even know that was an option.

The hotel in Lijiang was the best on our trip - nice rooms, pool and gym. And I have to say their service is AMAZING! I got the wechat of one of the staff, and he helped us with everything, I do not have his English name, but can send his Chinese to you on WeChat. He should really be recognized for his efforts! The only thing about this hotel was, that their breakfast is really bad. It seemed strange because this hotel is so beautiful and amazing, but their breakfast seems to belong to a one star hotel. I have to say again, that their service is really good - so when we complained they made scramble eggs for us and something that resembled bacon. So the staff did everything they could. But a hotel like that should have better breakfast - maybe they should visit the hotel in Shaxi.

Tiger Leaping Gorge

So everything on this trip was amazing!!!!! We loved the hike and the hotel was like a small piece of paradise. The room, the pool the spa - it was just perfect. Also we really liked Pema, our guide.

One comment is that our friends, who did the hike two days later, had their suitcases brought all the way to this hotel. Why were we not offered this? I know we have paid the same price for the trip.

Shangri-La

The two hikes and visit to the monestary was very good, Pema had a good feeling of what our family liked and he was very sweet to our kids.

We did not really like the hotel that much. Actually I prefer the often much more charming boutique hotels. You properly chose it because of the pool, which I know I wanted. But the water at the pool was 13 degrees - so not really something we could use.

So that was all the feedback I had. I hope it is useful to you! I will send you the name of the employee at the Lijiang hotel, he deserves extra credit.

Kind regards.

Signe

Thanks for all your help for our group holiday. We will be using this group for our group communication.

Dear Leo,

Thank you very much for arranging today’s tour for us. We had a really great time & were incredibly impressed with our guide, Evan.

As requested, here is our feedback:

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? YES!

2. How do you comment your tour arrangements? Leo was very polite & professional in arranging for our tour, answering questions & connecting us with our guide. The gift sent to our hotel room always a very nice touch!

3. Are you willing to recommend our service to your people who also have an interest to visit China? YES!

4. Your general opinion on us? The tour description we found on the website was well-written & Leo answered any other questions for us. Our guide, Evan, was very professional but also friendly. He has a lot of knowledge about the irrigation system, the area, culture, Taoism & Mount Qingcheng. Evan made sure we were comfortable & made today very easy for us to navigate. It was a fabulous tour that we would highly recommend!

5. Do you have any suggestions on improving our services? There were a LOT of stairs at the mountain. It might be helpful to ensure that people understand the level of fitness required for this tour as well as the need for proper footwear :)

6. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail? YES - attached.

7. We sometimes have requests from potential customers who would like to inquire from or our ex-customers.

May they contact you for advices? Yes.

Again, thank you very much for your arrangements, Leo. Evan was really fantastic & we enjoyed a really special day with him touring a beautiful area of China!

Amy

Hi Riley,

We are back in Shanghai. Everything good thanks. David is a good guide

Dear Rita, thanks for your update. The driver will do the transportation from the airport to the hotel and the hotel to the airport again. Am I correct? Today was a beautiful day in Jiuzhaigou. I hope that tomorrow we will have one more time luck with the weather.

Dear Zeva,

Beijing: We had the Great Wall all to ourselves. Fantastic experience. Had a fantastic day.

Guide was amazing, driver amazing, hotel amazing. All 5*

High-speed Train: Looking forward to it. Business class is amazing.

Xian: Today was such a special day, one of my dreams came true, to see for myself the Terracotta soldiers and horses. I was in awe. I cannot find the words to express how amazing an experience it was. Our guide made it even more special, he shared interesting knowledge with us. I am so grateful for this opportunity.

Today’s highlight, biang biang noodle and Chinese burger, very delicious

Xi 'An trip was fantastic. Timo was an amazing guide. Looking forward to the next leg of our journey.

Guilin: Hiking up the Longji rice terraces today was like entering a magical world. The 93% humidity did not deter us

Today was a gastromical delight. The local cuisine at Longji is 5*. The highlight was seeing our vegetables being picked in the garden and then cooked for us. The taste was unbelievable and the icing on the cake a bottle of Portuguese wine. The local wine is great too, more a desert wine. I'm in heaven.

Today had many highlights, visiting the Yao village, where women have hair over 1 meter long, seeing the amazing Reed Flute caves, seeing the sun and moon pagodas and of course my birthday. Its been a wonderful day. Thanks to all who made it so special and for all the birthday wishes. I am so blessed.

Wow, another fantastic day. Li and Dragon river.Wonderful scenery, delicious food, great company and more birthday presents. I am eternally grateful.

Our trip to Guilin was amazing. Alice was a wonderful guide. The only downside was the attitude of the staff at the Armari hotel. They seemed a little uneasy as we were foreigners and even wanted a covid test. Alice handled the situation very well though. The hotel room and facilities were great.

I would give a rating of 5 for the hotel room, facilities and location but 3 for customer service.

Yangtze River Cruise: Its been a great trip.

What better way to finish a holiday than a cruise on the Yangtze river. The staff on the Century Paragon ship made it a journey to remember.

Our final trip before returning home. The three gorges dam, magnificent and powerful.

We had a great holiday. The whole trip was well organised, the guides anazing, everything was perfect. Thank you.

Thanks Leo for organising this trip. We had good time;

Huangshan: we loved the place but felt sad that this was not the right season for it.. So while booking you can just inform us on the same.. I had checked the weather before going, I knew it was raining but I thought it like shenyang rain.. Light.. Not that heavy.. So if possible just give an info on that to people..

Driver and vehicle: good

Guide: very good

Hangzhou: good place.

Driver: very rude. Not even accommodating a small requirement of stopping at a supermarket.

Guide:Very good.

Shanghai and around: good

Driver: Kind and helpful.

Guide: very friendly, helpful and good.. Appreciate that she helped us for booking food online..

Guides were supportive at all places.. Thank you!! But again a feedback for your company: Try being little flexible when you are doing a customized trip. Customized trip is not just booking hotels or car. Clients need more flexibility in terms of everything when we know we are paying more than just for the trip expense

Hi Tracy,

I am back in office overload with work. Everything went just perfect. I completed my feedback form yesterday and left it to Bree. Definitely will recommend your agency to my friends. Will appreciate if you can send me an invoice form so I can get FAPIAO. Thanks in advance.

Hi Rita,

Fabulous trip to Zhangjiajie. Thank you so much for organising a brilliant itinerary. We loved everything. Our guide Lily was exceptionally good. I would recommend using her again. The driver also excellent.

Good morning Jack,

Lee was excellent. Very personable, very professional. Your drivers were very good. The pace of the trip was good. We enjoyed seeing both reconstructed and old wall. It gave us a much better appreciation of the work to not only to build but to maintain as well .We would caution that knowing in advance what sections of the wall are closed would be helpful. The second day it seemed we spent more time hiking in the brush than visiting the wall itself. Plenty of water and bathroom breaks were offered. Li was very knowledgeable about the wall and history. He gave us information in the van and allowed us to enjoy the wall without interruptions. Great job on his part The water town hotel was very enjoyable. The room was clean, air conditioner, and felt traditional but clean and new. Li did a great job of preparing us and getting us through the security points at the square. The local farmhouse restaurants were decent and the people very kind.

Xi'An: Tomi was good. He had a less engaging tour so our interaction with him was less but still enjoyable. He accommodated our request to spend time with friends that were in the area as well.Muslim street was very small and not as unique as I thought it would be.The bike ride along the city wall enjoyable. Better first thing in the morning or late afternoon. It would have been too hot for a mid-day visit.We stayed at the W in Xi'An. Great place to stay. I would visit that property again. We ate dinner at a new Turkish restaurant called The Chill right outside the hotel. Would recommend.Warriors was amazing. Tomi's knowledge very much appreciated. We were two and half hours early to the airport so timing was a bit off.All said, we would definitely use China Discovery again.

Dear Jack,

Thank you very much for your advice and organizing of our 4 day trip to beautiful Wudangshan. It was a great big-city break and a perfect combination of nature and culture. Amy is an expert guide who knows her place well and showed us some most serene spots. We were very luck with the weather as well and are already thinking of coming back in autumn for more hiking and tai ji.

Best regards,

Lisa&Joe

Hi Wonder,

Yes, we had a wonderful trip. Very good guide!

Vivien,

We have arrived in Sanya and are on the way to our resort.  Thank you for arranging the very helpful guide and driver this morning. They were professional and prompt.  

Do you have a feedback form that I should complete or would you like me to write something in my own words?

I must tell you, the cruise was amazing!  I have never felt so much like a queen as I did on the cruise.  The staff was unbelievable, the accommodations were excellent by my western-standards, and the activities were splendid! Nobody wanted to leave the cruise!!  

The two boys enjoyed the unlimited “mocktails” drink package and flying kites on the sundeck.  The two girls enjoyed the “mocktails” and the variety of relaxing spaces on the ship.  Sometimes they wanted to relax in the Executive Lounge, sometimes they wanted to do karaoke.  It was wonderful that the children had easy access to any place in board that they might have an interest.

As you know, we already recommended you to my friend Sylbeth. We will continue to recommend your services.  If we have time for one more vacation before leaving China, we will definitely arrange it through you.

Thank you,

Wendy

Hi Leo,

Thanks for your email and apologies for not getting back to your earlier but its been a busy return to Beijing.

Verity and I were extremely happy with our tour with Bree. She and the driver went above and beyond waiting for us at the airport until the early hours of the morning as our flight was delayed.

In relation to Bree, she was a great guide. She obviously knew her stuff, was friendly and expertly navigated us around the sites. What we really appreciated was Bree taking us to places that were a little bit out of the way to take us away from the crowds so we could experience the spectacular scenery and views without too many people around us.

In relation to the tour and the schedule, we were really happy with the places on the itinerary and the time we were able to spend at each. Throughout the trip we did not feel rushed nor that we had too much time at any place and were really happy with being able to walk around some really beautiful places.

The choice was hotel was good as it meant we were close to the park which meant less driving in the morning and we were happy with the room.

In addition, the support we received prior to and during the trip from you and Bree was greatly appreciated. We have already passed on the details for the tour and your company to several friends of ours and we are already looking at when we could reschedule our Huangshan trip.

In relation to the Huangshan trip, we were wondering how much notice you need before booking? For example, if we decided on a Monday to do the trip, could we start it on the Friday of that week? We recognise that you require time to lock in hotel bookings, guides, tickets etc. but were wondering how much time was required.

Thanks once again for all your help.

Cheers

Marko

Feedback from Gabriella:

Thank you Wonder! We had a wonderful trip!

Feedback from Anne:

Thanks for the kind present. We had a great trip indeed, Alex was a wonderful guide and everything was well arranged. We had some minor feedback on the hotel (no AC) but other than that: it's great.

Hi Tracy!

Thank you so much for organising this trip for me. It was absolutely wonderful!

Dear Lyn,

we had a wonderful trip and are very happy altogether. Everything worked out very well.

In Zhangjiajie we were a little bit unlucky with the weather (no one can change that) and with the masses travelling (also something that cannot be changed). Because of the latter I am very glad that you suggested to visit the Gorge on arrival day already, we would never have made it on the second day (and it would have been in pouring rain).

The river cruise was excellent; although it being pretty expensive we most certainly appreciated the special treatment we received due to booking “executive”.

So I have already recommended this trip to colleagues and friends.

Thanks for all your support before the trip (and for getting us out of the broom-closet in Zhangjiajie)

Viola

Hi Riley,

Sorry for the late reply.

We had two wonderful days on the Great Wall

Jenny was really friendly and flexible. She gave us good explanations on the history of the Great Wall. 

The driver was fine also, maybe his driving could be a little bit safer but it was ok. 

The car was clean and of good quality.

On the first day it would have been better to leave the hotel in Beijing one hour earlier to avoid the traffic and be less in a rush.

We really enjoyed our weekend and I really appreciated your professionalism and kindness.

I will keep your contact for potential future trips. 

Thank you very much,

Estelle

Hi Leo,

Yes, I can give you some feedback on the Beijing trip. In general we enjoyed the trip very much. It was a good idea to go to Jinshanling Great Wall instead of Badaling. Actually we had heard of Badaling being rather crowded during National Holidays, that’s why we asked you to include Jinshanling. It was a good choice;

Jack, our tour guide was very nice, he has a very good knowledge about the places we went and the history behind. The driver was very experienced and we always had a smooth drive, although obviously sometimes the traffic was dense.

The Restaurants that Jack picked were all ok, the experience with the family in the Hutong for the Dumpling making was very nice.

There could be some minor changes to the tour. For example it was more convenient to go to Jingshan Park and Beihai Park on the same day instead of separate days. Actually Jack proposed that and it was good. We went to both of the parks the day after the Forbidden City. There are some further attractions to visit inside the Summer Palace and Beihai Park. You have to buy extra tickets, which are 10 Yuan per person. I think it might make sense to include these in the tour right away from the beginning.

Hi Jack.

I love it!!!It was worth each cent.The guide was incredibly knowledgeable, it made a huge difference to have him showing me the places and explaining all the history behind it.The timing was very well managed and not rushed and the best part was avoiding huge crowds.I am very, very happy with your services.Thank you very much.I am already trying to get some days off to plan a trip to Xian with you guys.Thanks for everything!The only problem was that hotel. I have travel all the continents, stayed in multiple hotels. That hotel IS NOT a 4 star hotel. It is terrible. But the issue was managed.Thanks one more time.

Hey Tracy,

Yes was fantastic.

Guides. Driver. Scenery. Food. All great. Impression is very positive. Gorgeous country though, wish we could hike

Hi Rita.

Sure! I am glad to do so! We want to recommend you further

All the best!

Cheers.

Maria.

我非常满意！现在天波府和乌龙寨也封路了。但是没问题，有的时候有这样的变化。而且张家界很大，如果我们去不了我们原来打算去的地方，我们还可以去别的很美的地方。对导游的服务和安排的酒店也很满意。

Hello Rita 

I'm doing well! How are you?  Just cleaning my house now .

I can't thank you enough for everything! I really had an amazing holiday and I appreciate all the extra efforts you helped me with. I felt like a superstar sometimes .

I'm so excited for Patra as she will get to experience a vacation where she can to do minimal because everything is taken care of.

Thank you for the kind gesture I appreciate it! The lunch was definitely delicious and it was good to get to know Sandy and Mr. Li. during both lunches.

Thank you so much for a wonderful trip Wonder.

Alex was fantastic!!!

Hi Tracy,

Trip was nice. Alex is a very nice person and also a professional guide. He knows when to speak, provide good informations and in a timely appropriate manner.

And let us some privacy time and relax period without the unnecessary need to overwhelm us with permanent speaking time. Believe me it’s very rare quality for a guide

They always feel obliged to speak non-stop

Really appreciated his discretion and way of dealing things

Thanks again to you and your team and the way you adapted with short notice on our requests

The Gran Melia GM our friend hosting us here in Chengdu was right to recommend you

Hi Leo,

Sorry I didn't respond sooner, this has been a busy week! Sylvie and I had a great trip and we agreed the service was excellent. On the boat, all the crew were very helpful, especially Momo and Billy. We really appreciated how well everyone looked after us. The guides we had on the boat and in Zhangjiajie had great English. We really liked that David in Zhangjiajie looked at the weather forcasts to decide what would be the best activity for the day. He knew a lot of less visited areas, which made for a more relaxing and enjoyable visit, even when the park was more crowded. The driver was one of the best I've had in China, though we did have to wait around for him to arrive sometimes. I don't know how much control you have over the boat,but there are a couple suggestions I have.

-On the excursions, it would be helpful to have a translated document of some of the important information about the place. I don't expect an entire spoken translation of everything that is being said, but it would have been nice to have more information at the dam and on the 3 Gorges boat ride, as there was a lot being said in Mandarian and most of it wasn't translated. Just a simple handout, even just using something like Google Translate, would have been nice.

-There were a couple of times another boat docked directly next to ours, which made it impossible to use the balcony or really relax in the room because our "neighbors" were too close and too loud. That's all I can really think of now. Like I said, the service we received was excellent and I would definitely recommend the trip to others. Thanks again!

Hi Vivien,

Wonderful! Sandy is a great guide. It's been a real pleasure.

We've just returned from our Chengdu-Xi'an trip. Thank you for such a wonderful tour.  

We are already looking toward our next trip.  We'd like to travel to Beijing from April 30 - May 3.  

We really like the "4 Days Beijing Family Tour with Kids Fun" itinerary, with some changes - Like removing the Beijing zoo and hutongs on the fourth day and instead moving Temple of Heaven to that day.  

Can we work on this trip with you, or should we request through the website again?  Thank you.

Hey Leo,

Yes we are back. Everything was great except the weather - lily the guide is really good and everything went super smooth and We hope to use your service in future :), If you need any specific feedback let me know. The guide was especially great.

Hello Rita. All great thank you. star is a great guide.

No worries at all. It’s an adventure hahaha. Star and Mr Zhou are super nice and they are taking well care of us.

Hi Lyn,

Thanks. We really liked the tour. The itinerary and timing was perfect for us. The hotels were reasonable, especially the one on the mountain, which had great food in the restaurant.

I think maybe this hike was quite difficult for the guide, since our group likes to hike and we are all physically fit. I think maybe it has been a long time since he climbed the mountain, because of Covid-19 and no foreign tourists. And I think most people probably take the cable car up, but we like to use our own legs. Anyway, he did his best and was nice and helpful.

Regards,

Curtis

Hi Wonder,

Yes, good organization, nice trip.

Hi Wonder,

Our trip has ended and it’s time to complete the evaluation form.

We found China Discovery on line while looking for a reputable company in China to plan our holiday.

After contacting Mr Wonder Wang ( through online email and WeChat ) we found his level of support, information, communication, patience and understanding to be very professional. He was quick to respond to all our questions and accommodating in all our requests.

The tour arrangements were to our liking. Wonder worked closely with us to determine our touring preferences. The transport schedule was not too strenuous, the tours we encountered were interesting and our accommodation was to the most very comfortable.

As far as recommending China Discovery, we would be happy to introduce anyone keen in touring China to this company.

Our tour was conducted in the early part of the year under the curtain of COVID and in the midst of Chinese New Year. Wonder and the guides helped us with all our medical requirements and arrangements and a holiday that could have been disjointed flowed with out any problems.

Wonder gave us contacts to all our guides and they were accessible and helpful.

The drivers who accompanied the guides were also friendly and safe.

The guides were all good - supportive, jovial, attentive and knowledgeable.

The best in our opinion were May, Michael and Steven.

Our accommodation The Gran Melia was very good in Xian and the nearby area was interesting to explore by foot in our free time - the park area across the street from our accommodation and Grand Tang Mall nearby.

The Sofitel in Chengdu was comfortable, the breakfasts were wonderful and the assistance we received from their restaurant manager for dinner one evening was exceptional. The only negative was that the hotel was a little dated.

Our stay in Le Meridien Emei Mountain Resort was very nice.

Our stay in Old Town Lijiang at The Ivy Garden was located well. The hotel had a traditional appeal. We arrived at night so we were surprised at how cold the room was. There was a heater on but not adequate and extra linen should have been available.  There was no choice given for breakfast and it was not to our liking.

The Gurong Boutique was very comfortable and breakfast was minimal but nice.

The Cachet Hotel in Kunming was kind enough to change our room because of ‘smoke odour‘ and it appeared to be an upgrade.

Their kitchen staff were helpful and made us a basic breakfast pack to take on the fast train to Guilin.

The Shangri-La in Guilin was a wonderful stay with a beautiful view. The breakfast and dinner selections were vast and very tasty.

The Amari in Yangshuo was comfortable and well placed. The small ‘fairground attraction’ outside our window was slightly noisy up till about midnight.

All in all, the entire trip was an amazing experience we both enjoyed immensely.

We found it helpful when the guides would initially state what our plans were for the day ahead and go through the itinerary so we were reminded and understood.

Occasionally we did not do something on the schedule and it wasn’t clearly explained to us why not, for example the Pearl Museum and also the option we had to make a terracotta soldier.

We understand that some venues were closed because of COVID / Chinese New Year and in these cases we were informed and alternative arrangements were made.

We were blessed with good weather, good organisation, wonderful guides, good drivers and a beautiful and interesting country to explore.

Thank you to Wonder and your diverse team, we would definitely look at using your company’s services in the future.

Kind Regards

Mario and Angela Crivelli.

Hi Riley,

Great, you guys run a great operation Riley. I am very impressed with the Bamboo company and how long has the company been around? A long time right?

Steven in Guilin was reliable and gave great information and insight about the history of the place and the tourist attractions. I feel like they were there to help me and very kind. The driver was also kind and I like the 7-passenger vans.

Sandy in Chengdu was just as helpful and kind, awesome and knew a lot about the area as well. Gave a ton of information and the driver was helpful too. more driving there in Chengdu for sure. That giant Buddha is massive and so amazing. crazy that humans actually built that, doesn't seem possible, they were so clever with building it.

Good morning Wonder.

Sorry I didn't reply you earlier. I forgot it.

It has been a very nice trip. Selina did a very nice job. Too bad the weather wasn't that good on the mountain, but it was very nice anyway.

Hello Johnson,

Thanks for asking. Overall it was a very nice experience. And Jerry did a fine job. It’s nice to be taken care of someone who is enthusiastic about showing strangers around in his country.

Well I don’t know if he is but we learned a lot from him.

Later more, when I have more time, we may want to do another mountain tour somewhere else later on

Me and my Wife (both of us living in Shanghai) wanted to get away from the city during Christmas, but due to Covid-19, options was limited. After talking to Johnson on China discovery, we had booked a fantastic 10 days trip through the yellow mountains and Guilin.

Johnson was fantastic with helping us, both when we changed our minds on elements of the trip, and when we forgot our passport at home before leaving for the trip. Everything was well planned and we felt safe and taken care of the whole trip.

Especially our “local mountain guide” April was fantastic, even introducing us to friends and tea tasting on Christmas Eve!

We are already planning two more trips with China discovery!

/Andreas & Joanna

Hey, good morning.

Just wanted to let you know that my trip to jiuhuashan was nice.

Hi Riley. No problem. Happy to provide feedback. 

Zhangjiajie is beautiful and there are so many activities - I will definitely suggest it to our friends, though perhaps when it is a little warmer. Favourite activities include: Yellow cave, Tianzi Mountain, Golden Whip Stream, Glass Bridge and the walk along the bottom of the canyon, river cruise in FengHuang.

Lily was lovely and very accommodating. We enjoyed her stories about the local customs. Her English is excellent - as is the driver's. Both made sure we had no problems checking into the hotels and made our flight - even though it meant they had to wait at the airport for 1.5 hours. 

The tours were great, and we were really grateful to have Lily guiding us. The only thing I would change would be to include some breaks in a warm place with a cup of tea. The activities meant a long time walking in the cold. I would prefer to walk faster and therefore have more time to rest. Also the lunches were very late some days. 

We were hoping for a slightly more relaxed holiday, so I would take out some activities (e.g. going to the base of the big hole and going up to Huangshi Village). It would be helpful to have some estimated times for how long each activity may take so we can decide if we want to do it or not.

FengHuang was really cool. I wish we had spent one more night there. Lily had excellent knowledge of the history of the town. However, the historical sites we visited were not really that interesting to us, particularly as a lot of it related to quite recent history. For us that time would be better spent exploring the lovely winding streets - especially as it was a sunny day.

The accommodation was very lovely and very comfortable and warm. The only thing I would like, and it may not be possible, is to have some western-style breakfast options - toast, cereal, English Breakfast tea, orange juice.

Finally, we are so grateful to you for rearranging our flights when they were cancelled so late. We would not have enjoyed the stress of trying to find and book new flights ourselves. That is a really valuable service!

I think that covers it. Overall it was a really lovely holiday. Zhangjiajie is an amazing place and it was great to experience some of China's natural beauty and impressive infrastructure like the cable cars, glass bridge and outdoor elevator.

Thanks again for organising it for us so quickly! We will be in touch when we are ready to go on our next trip.

Regards,

Rachel

Hi ladies Dan,

I had a great trip to Chengdu. We enjoyed all the sights and trips that you planned for us and May was an excellent guide. Always punctual and extremely attentive and helpful. We learned a great deal about the history of the area and she is a lovely person to be around. Our driver Mr Deng was also great we never felt unsafe on the roads. We loved seeing the giant Buddha and going to the Golden summit as well as Dujiangyan which was impressive and beautiful. The hotels selected were also very comfortable. We loved Sichuan food and May took us to wonderful local restaurants where we always ate too much delicious food! Mapotofu(hope I spelt it right) chicken is my favourite!! Hot pot was spicy!! All in all a really wonderful trip. Chengduese people are friendly and lovely. Thank you for organising such a great trip. We would definitely recommend you to others. Happy New year!

Hi Wendy,

Very tired today, but will get back to you tomorrow with feedback. In general the trip was fantastic and very little to change. - Andrew

The group had a lot of fun and felt taken care of along the way. @Wendy thanks to you too for ensuring everything went as smoothly as they did. Appreciate everything and happy new year. - Christopher

Thanks y’all ! The trip was a blast. - Taryn

Good evening Wonder,

The trip was very nice.

Hi Wonder,

They were both great! You and your company are great!

Hi Vivien,

Very nice. Everything is great.

Hi Rita,

Today was great and we really enjoyed our tour! David is great!

We are looking forward to tomorrow and maybe seeing some snow.

We had a great time and we will probably book with you again in the future

Thanks.

Hi Vivien,

It’s been great! We are really enjoying it. Thanks for booking everything for us.

Hi Jack,

I’ve already filled in four feedback forms so far, and have been given a fifth to do!  My first bit of feedback is that there are too many forms to fill in..... I’m still on holiday! I’ll get you some reflections next week, but not before. I don’t want any images of us being used, so all I would send you is photos of locations - and probably not very good ones at that given how bad the weather has been. 

Thanks again for your help in coordinating. I’ll try and put some more considered thoughts together next week.

Christina

Hi Lyn,

Thank you, I did really enjoy the tour. I haven't sorted through my photos yet but I will send you any especially good ones.

The tour arrangements were all good but I would have liked more time in Wutaishan to explore some temples outside of town; that's the only thing I would like to have changed.

Hi Zeva,

We really enjoyed the trip. Everything was well organized and Li was a wonderful guide!

Hi Lily,

We are on our way home now. Jason is fantastic. We had a great time.

Hi Echo

We had a great tour in Sichuan. The room in the last hotel in Chengdu was fine although breakfast wasn’t. But I guess that’s because that they didn’t have a great selection of western foods and you cannot expect that everywhere in China.

Overall it was a really great tour and I would recommend it to anyone looking for a great tour to Sichuan. Jason was a good guide and my youngest son Anton really liked him immediately.

If something needed to be changed that would be an extra night at Emeishan. After driving up and down the mountain the kids were tired and would have loved going straight back to the hotel and the pool and the playground. And then done the drive back to Chengdu the next day. I know it wasn’t possible due to the flight time the next day but if there were flights a bit later that would have been perfect. 

The driver was also friendly and service minded. If the car had autopilot the ride would have been more smooth - setting the seed to a certain limit - but that is a minor thing.

Thanks for all your help.

Sanne

Hi Catherine, please see comments below. Happy for you to publish this. Cheers.

“The travel consultant, Catherine is highly professional and competent in organizing our china tours. This is the 3rd time Catherine has arranged/ managed my travel itinerary.  She is highly capable, understands our requirements and tailor made an itinerary that suits us.  I would highly recommend china discovery as we had enjoyed our tours very much and will definitely go back.”

Cheers

Ms Tang

Hi Lyn,

I know you are celebrating but I wanted you to know we made it back to California OK.  Thank you for the fine tour.  All the guides were great.

Dear Wendy

Good Day
Thank you for email and arrangement. So far so good and we enjoy the trip. Thankful for the support and information and the tour guide also helpful. We safely arrived in Indonesia. About the food also no problem, we loved spicy food and we can eat everything including pork and stinky tofu. Keep maintain your service and I will try to call you again for next trip in China.

Please find the attachment for one of our tour. You may post on your website or post at trip advisor.

Best Regards.

Hi Lyn,

Thank you for all the arrangements- Derrick has been good.

Hi Mike,

I’m currently in Shanghai. 

Below reply as follows:

(1)  How do you like our tour arrangements and are you willing to recommend our service to your friends?

The tour guide and driver were great. And the view at huangshan was wonderful. 

(2)  Do you have some suggestions for us to improve our service?

Probably just to remind us to bring along small backpack to contain stuff for the 1-night stay at Xihai. Otherwise all good. 

(3)  Would you like to help us write a review on Trip-Advisor?

Will do so if I’m free after I return. 

Thank you. 

Regards,

Serene Chang

Hi Vivien

We had a lovely time in Huangshan - thank you very much for arranging the tour!

The trip was very well organised, Alex is very helpful and great at showing us all the sights and is very knowledgeable about Huangshan. We had a very enjoyable trip and want to thank you and Alex for making it happen.

Kind regards

Jeannette

Hello Mike,

Thank you for all.

Yes, it was good. Only problem was weather, too foggy! That's was our problem, we've chosen that period.

So here's my answer for your question:

(1)  How do you like our tour arrangements and are you willing to recommend our service to your friends?

- It was great, yes I will.

(2)  Do you have some suggestions for us to improve our service?

- Nothing

(3)  If you come to China again, would you like to use our service again?

- Yes sure, it will be happy chose you again. 

Thanks and see you next time.

Best regards,

Sukhbold.Ts

Hi Jack,

Sorry to the late reply. Sandy supposed to send you the feedback and I didn't know she still hasn't done yet. Or she will send you in a few days.

That's a great tour. For such short time, I can see both Huangshan and Zhangjiajie. The tour guide at both area is great, friendly and knowledgeable. Hotel is good. Only one thing that the meal included in our tour was not that great, a lot of vegetable but not enough meat. We love meat and most people live in US love to eat meat.

Next time you can have some suggestions that we stay one more day to explore a little bit of Shanghai even though we all have been travel to Shanghai. Every night we went back to shanghai so late. We only can go to the bund to take picture and then come back to sleep.

Lastly, we are very appreciate your arrangement, we can see what we want to see. Thanks a lot. I definitely will recommend you and your company to my family and friend.

Toni

Hi Jack

Took us a couple of days to get back to normal here

Both tours were amazing

We all agreed that Zhangjiajie is one of the most amazing places we have ever been

Beautiful scenery, unbelievable landscapes and basically incredible sights and attractions

Disappointed we missed the Fairy Fox show, but that was just timing

Xian was equally as interesting and to spend our Christmas Day with the Terracotta Warriors was a Christmas to remember

Both guides were brilliant and very knowledgeable

Thanks again for arranging this for us and I have already been passing China Discovery details on to others and will continue to do so

Dear Lily,

Happy new year!

Hopefully this whole year will see you & your entire family in blessings and happiness! 

Kindly find here attached our evaluation form of the trip.

Many thanks again and hope to keep in touch with you!

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

* Yes. Lily was very quick to respond all my inquiries by e-mail or WeChat. She was flexible, accommodating, and informative too. We had quite a lot of requests and changes on our itinerary, and she managed to give us best services. On our last day there, she even came to see us and sent us off at the airport :)

2. How do you comment your tour arrangements? 

* We enjoyed the arrangements in general. Our activities stick to the planned itineraries.

3. Are you willing to recommend our service to your people who also have an interest to visit China? 

* Yes, sure.

4.  Your general opinion on us?

* We enjoyed your services overall. No major complaints whatsoever. The guides were patient too. Shout out to Mrs. Tutu who accompanied us until late night! :)

5. Do you have any suggestions on improving our services?

* Maybe you could try adding more variations for the meal menu. On our last days we found ourselves bored with the same menu servings. In Chengdu we also requested for a Japanese dinner recommendation but in the end we didn’t manage to get any (there was one Japanese restaurant near our hotel but it was too small to accommodate the 17 of us).

6. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

 * Sure. You may use our group photo pictures (if you have none, Lily can ask me on WeChat).

7. We sometimes have requests from potential customers who would like to inquire from or our ex-customers.  May they contact you for advices?  _______

* No problem. They may contact me on patricetan@outlook.com

Warm regards,

Patrice

Hi Echo

Just wanted to say a big thank you for arranging an amazing trip it absolutely exceeded our expectations

Julia

Thanks Wonder.

The tour was very good. Sandy was very professional and knowledgeable, and made sure everything ran like clockwork.

Please feel free to use my endorsement above.

Best wishes,

Donald

Good morning Mark,

Thank you for all your support. Here are the answers to the questions:

1. Very good service: Patient, good arrangements, great hotel suggestion in Yangshuo (Li River Resort), answered all questions. Would recommend!

2. Drivers were all perfect. Tour guides were too, and Dickson had been very flexible due to rainy conditions, appreciated.

3. Guilin/Longsheng/Yangshuo is outstnading.  Jinshanling Great Wall should be one of the 7 wonders of the world.

4. All was great. A suggestion for hikers like us: Offer either optional lunch or take-out lunch as we often want to hike/explore on lunch time and not spend 1 hour in a restaurant in the middle of the day, especially when sunny.

I will plan to do the TripAdvisor recommendation when back at home.

Many thanks and best regards,

Dear Lily,

We have now returned to Australia after the holiday you organised for us in The Guilin and Hunan areas and are happy to provide some feedback on the service you offered.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Lily was efficient and polite and always got back to us within 24 hours of our contacting her.  She was very patient, particularly when the first trip we planned had to have major changes made due to our personal circumstances.

2. How do you comment your tour arrangements? 

The tour was everything we expected.Timing was excellent and the attractions we visited were beautiful. Your country has spectacular scenery.

Some things are worth mentioning:

• The Guilin Park Hotel, while comfortable, was not really 4-star. The bathroom was very old, with mouldy wall tiles.  We would not recommend this hotel to others, although the location was perfect and the exterior and foyer looked beautiful.  The restaurant was uninviting, and the bar was not operating at all.

• The One Art Hotel in Ping’An was superb, and the family operating the business were very friendly and welcoming. This hotel is highly recommended.
• If we had our time over again we would have liked 2 nights in YangShou.  It was a lovely town and small enough for us to wander at our leisure
• The bike ride along the Yulong River and then to Moon Hill and The Banyan Tree was great fun
• There were long car trips involved in our visit to Fengshuan.  Perhaps we could have made a return trip from Zhangziajie by train and then flown from Zhangjiajie to Shanghai.
• Steven was an excellent guide and he provided advice as to where we should eat for our evening meals. He also suggested things for us to eat.
• Kevin was good, but perhaps not as helpful as Steven. He tended to rush us past things we wanted to see and we often had to ask him to slow down. 
• It was difficult for us to order from restaurants in the Zhangziajie area.  There was very little English spoken – and I had not downloaded a translation service to my phone before I left.  I was not able to access this once I was in China as access to Google was blocked

3. Are  you  willing  to  recommend  our  service  to  your  people  who  also  have  an  interest  to  visit China?

We certainly are. This is the second time we have used your service and have no complaints whatsoever.  It is an excellent service and Lily is a pleasure to deal with.  We only wish we could have met her personally to thank her.

 4. Your general opinion on us?

5 star!  Well done

5. Do you have any suggestions on improving our services?

2 suggestions: 

Perhaps you could advise future customers to download translation app before they arrive.

Your guides could have with them a simple menu in Chinese/English that customers could refer to when in a non-English speaking restaurant. 

6. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

See attached photos

7. We sometimes have requests from potential customers who would like to inquire from or our ex-customers. May they contact you for advices?   

Yes, of course.

Thank you once again for a wonderful itinerary,

Warm regards,

Lovely Villages and Beautiful River in Hunan and Guilin

Hi Lyn,

I’m back to Indonesia, thank you for your arrangement . We had a good time and we are amazed with Huangshan .

Hi Wonder,

Thanks for your Christmas greeting .and thanks for your organization of our trip to China in October.

We had a wonderful time and were very impressed as everything went very smoothly and our guides were very helpful and informative. We found China to be an exciting and forward moving country. Both the cities and country side are interesting and there are so many highlights that we enjoyed on our trip. The time we spent on the cruise was very restful and enjoyable, we loved cycling on the old city wall in Xian, visiting the "Avatar Mountains" and the favourite city was Shanghai with the Bund and the lovely water village that we visited there.

The tour was extremely well organized and we were met and transferred by very reliable guides in each destination.I would recommend your company to anyone

wishing to have a personalised more independent tour of China. Thank you very much

Kind regards,

Hi Bertina,

Thank you so much. We arrived in Chengdu. Beijing was wonderful. Andie was a great tour guide and we got along well. Food was delicious and hotel was amazing. I was able to climb up to tower 1 at the Great Wall which amazed me. We also really enjoyed the summer palace. We are looking forward to spending the day with Shannon tomorrow.

Laura     

Dear Ian,

The day before yesterday we arrived at Beijing, the end of my tour with China Discovery. I am doing some sightseeing on myself in Beijing these couple of days, except tomorrow I will do a day tour to the Great Wall at Mutianyu and the Mings tomb, arranged by Jade. After I am back in the Netherlands, I will give you a more detailed feedback.

However, a first response :

Everything went very well. Johanna is waiting for us when we arrived and she is an excellent, friendly and capable guide. We have enjoyed our tour very much; the tour programme as well as the explanations and care by Johanna. The driver is also friendly and helpfull; did his driving job very well (safe ). Hotels are good. Hotel in Pingyao is on the other hand excellent. Back in Beijing, Jade picked up us on time at the station, as one could expect.

All by all, we have enjoyed our tour in Pingyao, Mianshan and Datong organized by you.

kind regards,

Ing Widya

Dear Olivia,

We really enjoying our tour, we are now in Avatar.

During our tour, the best guide are Rosky and Summer. We will recommended to our friends who want to have the tour to China.

Again thanks for every things you have done and please do not forget to arrange the bus to pick up at Guangzhou airport.  If you know the name and phone number please let me know.

Cheers,

Caecilia

Hi Wendy,

The trip was fantastic, all the arrangements went as scheduled from the moment we arrived, all the guides/drivers were great, as were the sites we visited. We felt very comfortable and safe as well as treated with respect by all the guides, drivers and hotel staff.

Your arrangements for the trip were all as I had requested and your communication with me was always prompt, polite and professional. I want to thank you for making the trip so memorable. We had a throughly great time and would be happy to recommend your service to others, please include us in your referrals.

Elvin & Cynthia

(The following photo was shared by Elvin & Cynthia)

Elvin & Cynthia visited Great Wall of Beijing

Dear Wonder, 

The bus journey through the mountain valley was beautiful – we really enjoyed it.

As too was our visit to Jiuzhaigou valley as well as Juzhai forest parks.

We are home now and we had a great trip.

Thank you again for your help.

Mark and Rose

Dear Bella,

You are very fast, patient, efficient and helpful to answer my questions. We had a great tour.

You may use the attached photo of me. You will have to contact the monkeys on your own.

Larry Rosenberg

(The following photos were shared by Larry)

Larry visited Mount Emei in Sichuan

Dear Bella,

I have enjoyed my stay here. Summer has been a great guide, always ready with an answer to my constant questions. The weather could have been better for photography. This tour is demanding due to all the walking, so l slept well.

I am totally satisfied. I received my refund.

So thank you,

Larry

Hi Ian, 

Good afternoon. Thank you for arrangement made for our Huangshan tour. Both Eric and myself enjoyed very much for the trip. 

The Tour arrangement - Hotel, transport was all well organised and no waiting time at all. Quick respond on email, excellent service on our hotel request at Baiyun Japanese Queen room. Yes, definitely we will recommend your service to others when visiting China.

Michelle Lau

The following pictures were shared by Michelle.

Michelle Visited Tibet

Hi Wonder Wang,

We enjoy zhangjiajie very much. After returning home I hope to send you several observations.

Best regards, 

Micha Rosen

Dear Jack,

We had a very good trip in Hohhot and Grassland. Today we are returning to Shanghai. I sent a text to Kathy yesterday about our arrival in Shanghai but did not get the reply from her, as yet.

Just to let you know that we did not go to visit the Genghis Khan tomb because it was raining very hard, I had altitude sickness and we did not want to go for six hour drive. Therefore we returned to Hohhot from Whispering Sands.

Thank you again for suggesting the Inner Mongolia trip!

Dear Isabel,

A wonderful trip amongst wonderful people and a lovely country.

I real eye opener. New Zealanders could learn so much in terms of respect and pride from your countrymen and women. I think we New Zealanders have a long way to go toward civilization.

Your guides were excellent. I would not like to single anyone out but Jenny was exceptional. I fell in love with girl at Zhengzhou (Vicky Gee) who worked on reception at the Hotel. Vicky had the most radiant and beautiful smile I have ever seen in my life. I will never forget her. The sites we visited were all excellent but the road trip from Zhangjiajie to Jishou was also a stand out feature. The accommodation in Jishou was excellent. Although we primarily came to see Engineering and construction which were mind blowing, to me the most outstanding feature were the people.

Everything ran like clockwork.

When I come back I want to spend most of the time in the countryside and mountains. I would not be concerned about having 5, 4  or even 2 star accommodation. To me the countryside is what a land is all about. I am not a city fan. I have not downloaded any pictures as yet but will sort some out for you. In Xian Bruce picked us up in a minivan. This was not suitable for the long day out to the Terracotta Warriors and then the drive to the Zhongnanshan Tunnel as the windows were very low and we could not see out of them. Bruce remedied this and provided a 22 seater which along with the rest of the transport was very good.

Thank you so much for organising this trip and your support.

Kindest regards

vince

Hi Mr Wang,

Thank you so much for that. We had a great day today. Saw the terracotta warriors and enjoyed it very much as well as having a nice walk on the Xian city wall. Appreciate all your help very much.

Ann Lewis

Hello, Ian,

We enjoyed a great tour of Mainland China and of Hong Kong. I thought you did an excellent job of making our tour arrangements and assigning tour guides. 

For me and my children, our trip highlights were climbing the Great Wall, cycling the ancient walls in Xi'an, sharing lunch with Angela and her family, visiting the Panda Research center, rafting on the Hongkou River, cycling through the Yangshuo villages, visiting the Urban Planning Museum in Shanghai and walking on the Bund.

I was very pleased with the quality of guides and drivers you selected. The children adored Mr. Jong (Beijing driver). He has a very warm and funny personality, and he was so accommodating, taking us to and from the Kung Fu Theater and out to the Olympic Village at night. Bruce in Xian is a truly exceptional guide. If you can give me the names of the owners of China Discovery, I would like to write them a letter regarding Bruce. Penny in Chengdu really did a great job for us at the Panda Research Center and also the rafting trip. My youngest Natalie just loved Candace in Guilin.  At the Guilin airport Natalie looked sadly at me and said, "Mom, I'm really going to miss Candace." Since she's been home, Natalie has mentioned Candace several times . . . .she made a tremendous impression on Natalie, and the rest of us enjoyed her very much, too.

Tim and Frank were very capable guides, too. Tim has peaked my interest in future travel to Tibet, Nepal and Bhutan. Frank is very knowledgeable about Shanghai and accommodating. I appreciated that Candace was able to attend the Impressions show with my daughters and me.  Without her there to explain each of the seven impressions, we would not have understood the beauty unfolding before our eyes.

I have tasked my middle child Lauren (14) with putting together a Shutter fly book.  She's just settling into school, so it may be a week or two before she starts.  Once she has selected her favorites photos from among nearly 800 we took on the trip, I will ask her to pick out her top ten favorites from China's mainland and send them to you.  We'll add a brief explanation to each photo.

Ian, we enjoyed a marvelous trip. Our travel went incredibly smoothly, and I thank you and all the guides and drivers for ensuring a smooth, safe, and hassle free trip.

I am sure to return to China, but I intend to wait for the rapid (bullet) train to reach more destinations. I am incredibly impressed with the train service from Beijing to Luoyang and to Xian.  I look forward to the day when I can travel to all my destinations via the rapid train. 

I have given your name and email address to several friends contemplating trips to China. I will continue to refer you when the opportunity presents.

Best wishes, Ian.

Jeanne

Hi Laura,

We are back home after the wonderland vacation in China.

Thank you for working with us since last Autumn, to prepare and organize the China Discovery tour itinerary for us which was very interesting satisfying for us to visit and enjoy.

Next Time I come to Chengdu, we must plan to see the Dragon Boat Festival and eat Zongzi and drink wine. Your culture is very rich, and you need many needs visit to learn and appreciate it.

You did a fine job as our tour operator, and thank you Laura.

Regards,

James

The following photo was shared by James

James visited Yellow Mountain in June 2015

Dear Wonder,

First of all thanks for all the support we got in the past few months.

I am dropping this note just to let you know the trip to SiChuan was very nice, the hotels were great and the two guides did a wonderful job with us.

By the way, the guide Danny in JiuZhaiGou, he was one of the best guides I got in China! Please share this feedback with him and I do recommend you keep using his services for foreign people as his attitude is great. The same comments you can take for Melody our guide at ZhangJiaJie.

Best regards,

Arthur Campos

Hi Laura!

We got home 4 days ago, and I am still on such a high, this holiday in China was magnificent!

A big, big thank you to you for organizing such a wonderful trip. We experienced a little bit of everything, the old and the new, the lovely antique villages near Huangshan City, magnificent historical treasures like the Terracotta Warriors and the Great Wall, the futuristic Oriental Pearl Tower in Shanghai, the high speed train to Xian. The beautiful scenery at Huangshan Mountain, it was fairly cold - just the right weather to climb all those steps! I loved the vibrant Muslim area in Xian, and Wuzhen was wonderful - I got the indigo dyed fabric that I was looking for.

The boat cruise by Century Sun on the Yangtze River was so nice, the gorges are magnificent, and we stayed up after midnight to watch the ship going through the locks.  The personnel on the ship are very efficient, the cabin was comfortable and the shore excursions were very interesting. Guilin - just like the pictures you see - amazingly beautiful.

The guides are unbelievably good, always on time, always friendly and helpful, speaking really good English.  It amazed me how good their planning was, every day they took us to so many different places, and always managed to get us to the station/airport on time - even did the check-in too!  They made it so easy for us.  The drivers were equally good, patiently driving in the hectic traffic, never did we feel that a driver was taking risks.

I am already recommending you and your company to friends who are asking about our trip. You are very welcome to give my email address to other customers. 

We would love to visit China again, I know we have seen only a small part of China. And I shall definitely contact you straight away to organize it all.  Xie xie ni!

Best regards

Peter & Chrisella

Hi Isabel, 

All goes well and I am back home and over the jet lag.  

Regarding my China trip arranged through China Discovery, from start to finish, I was pleased with the entire experience.  

Thank you Isabel for making the arrangements and putting the pieces in place to make my trip a success. Your prompt responses to my inquires/requests and suggestions made the planning phase smooth.  Expediting the confirmation letter was especially important in getting a visa on time.

Upon arrival, I was met by the guide (Carina) and the Driver at the airport who remained with me for the duration of the trip.  While I realize that they were working, I am not used to such individualized attention and am appreciative of the time that they spent away from their homes and families to ensure that my time in Guilin~Yangshuo was carefree and memorable.  Please thank them for me.

The destinations were completely in line with my expectations. I especially enjoyed visiting the rice terraces in Longsheng and the memorable trip down the Li river.  Though the Pearl Museum was impressive (I learned a lot), it was not to my taste. The additional suggested excursions (Xijiangyuan Scenic Area and Two Rivers and Four Lakes Night Cruise) though, were well chosen and enjoyed very much by me. Weather prevented other optional activities (in Yangshuo) from taking place.

The guide and driver were punctual and professional.  My interaction with guide Carina was easy-going and enjoyable. She exhibits a genuine/natural and pleasant personality and was easy to talk to.  She was knowledgeable about the area's geography and especially the people.  She took care of every detail of my trip (without worry on my part). In fact, when the forecast or the actual weather was bad, Carina began to plan for contingencies.  The focus and attention to detail allowed me to relax knowing that she had everything under control.  When weather required adjustment of plans, she communicated options and recommended reasonable alternatives based on safety.  This was important since there were thunderstorms with lightening in the area and I love to hike.  After consultation, the final decision was made & documented, we proceeded to explore the area.

Should my travels take me back to the Guilin ~ Yangshuo area (strong possibility with my family in the near future with the expectation of a deep discount from China Discovery :)), I would definitely request Carina as a guide again.

The lodgings and food (sometimes a bit too much for one person) were in line with my expectations.  

Overall, the trip was a success due to good planning and excellent execution by the guide and driver.  I would definitely recommend this combination to friends.  

Life is what you make it.  Enjoy and be good to everyone you meet.

Best regards,

Lenny

Hello Wonder,

We just come back from our trip to ZhangJiaJie and i would like to share with you that the trip was great and Melody did a great job facilitating everything for us.

thanks and have a nice weekend.

Regards,

Arthur

1:  Our travel consultant, Wonder Wang, was excellent. He promptly and completely answered all questions that I asked prior to the trip. Towards the end of the tour, a flight was cancelled with no prior notification to the fliers or to the tour company.  Through Mr. Wang, the problem was swiftly and professionally resolved, providing seats on the only remaining flight of the day, on a different airline, at no additional cost.

2:  We had 2 tour guides. The first was Jiang Yong, who led our tour during the several day stay in Lhasa.  He was personable and knowledgeable, providing information and answering all specific questions in a way that deepened and broadened understanding of Tibetan culture and customs.  Although the attractions on the tour were obviously amazing, it was his reverent-patient presentations/explanations that made the visit so much more meaningful.  The second tour guide was Lob Sang, who led a partial day tour in Xining at the Ta'er/Kumbum Monastery.  There was not sufficient time in the tour to develop a personable relationship with him, but he was professional in every way.  And it might be noted, it was he who importantly was able to best convey the problem with the flight cancellation, dealing each with airline personnel of the cancelling airline, airline personnel of the airline providing later in day service, and with Mr. Wang of the tour company for the purchase of tickets.  At his insistence, he remained with us until the ticket-purchase could be verified.

3:  The tour was simply amazing. I've read many books about Tibet, but this for me was a lifetime journey to personally appreciate Tibetan culture in reality. The planning, the tour guides, the attractions…all were appropriately fitted into a specifically busy schedule which included other travel commitments. Our tour group was just 4 people plus the guide and driver, enabling both a broad array of questions and no difficulty in hearing responses and other information.

I would have a difficult time choosing among travel photos taken, and yet, I doubt that any I'd send would add to your inventory in a meaningful way. Just know that I would heartily recommend the tour to others, noting that a fair amount of climbing is essential to enjoy the attractions. Also, tour participants should be mindful that all of China is on one time zone, if other China travels are planned as well.

Thanks for your excellent tour services. 

N. Lee

Hi Isabel,

thank you for organizing this trip for us.  Overall we were very pleased with all elements of our vacation.  

Here's what was great:

The food! Each province has such delicious local cuisine.

Huangshan, Mutianyu Great Wall, Jiuzhaigou, Yangtze River, Zhangjiajie, Li River and Longji Terraces were the highlights.

Momo, Shila, Waldner, and Alex were our favorite guides as all four had excellent English and great personalities. The 4 and 5 star hotels were nice and comfortable. The drivers/guides who would provide us with unlimited free bottles of water to drink each day.

Your helpfulness during the flight delays and cancellations was great appreciated. We'd certainly recommend your services to others.  Looking forward to reviewing the thousands of photos we took and reliving our memories.

Brandon

Hi Ian,

We are back to Geneva! Please find below a short summary of our trip which you may feel free to edit or shorten it as you deem appropriate.

We have so many photos to share, though you may decide which one you would like to publish it.  I am going to forward those photos to you by different emails.   

Many thanks again.   Best regards.

“Quote Unstoppable WOWs for our Amazing China Discovery Tour!

As orchestrated by Ian Wei of Chengdu Bamboo International Travel, two of us were wandering from one natural wonders to endless wonder spots of China. We were wandering from the soft fertile earth of red land to multi-formed stone forest and strolling in the village of diverse ethnic minority of Yunnan. Our journey continued to nonstop amazing historical heritage and nature beauty in the land of world roof in Tibet.  Worldly cute panda and Giant Buddha as well as Luodai and Jinli ancient places plus shopping spots of Sichuan made our visit simply unforgettable. We were following the track of silk road and visit numerous wonder places in the Gobi desert of Gansu province, for example, climbing up sand dune mountain and circling the crescent lake of Dunhuang, walking inside mogao grottoes, Yardang geopark, western great wall, Jiayuguan fortress, reclining buddha of Zhangye.  Every view point in the area of rainbow mountains gave us no chance to brink our eyes and kept exclaiming Wows!  Lastly 4000 steps of stairs plus a double downs to tops ride of cable car to reach the peak station of Huashan in the outskirt of Xian was such a stunning and challenging trip.  

The above merely captures the essence of our 18-day (1-18 April 2015) trip organized by the impressive services of Chengdu Bamboo International Travel. Ian Wei is our host who stood ready to track/follow and response to our request throughout the tour. I have a full confidence and offer a big applause to the second to none service of this travel agent. Many thanks to Ian and his tour guides and superb drivers who made our trip every possible and so memorable.    

Cheers.  A couple, residents of Geneva, Switzerland ”

The following are some of the photos shared by Boonshan Sangfai

Dear Laura,

We completed our trip and safely back in UK where it is Bank Holiday today.

On behalf of myself and my wife, we would like to thank you once again for all the attention and help you have provided to us before and during our visit to China.

Great Wall in particular was simply breathtaking and we thank you to arrange us to go to the Mutianyi section. Some other tourists we encountered went to the other Badaling section and could not even walk easily!!

All activities arranged by you were excellent although some of them we decided to cut short at times, to suit our own considerations. Overall we were extremely satisfied with all the services provided by your Company and will certainly recommend to our Friends who may be interested to visit China. Some of our Friends who have been to China before were particularly skeptical about the food and water and warned us about possible problems we may encounter with our digestive systems based on their bad experiences there. I am glad to confirm that all food and beverage services provided by your Company have been good and we did not have any problems with our digestive systems. In particular provision of bottled water throughout our car journeys were crucial and most welcome letting us not to worry about from where and how to obtain drinking water. 

Both shows in Beijing and XIAN were simply WONDERFUL. Our Guides in Beijing (Linda and Justin) were excellent and we are grateful to both of them. Justin's meeting us at the mega train station and taking us through thousands of crowds to our waiting Car was such a relief for us.

I have noted our above observations for your own benefit hoping that it may be of some use for your Company to be aware of as far as what our expectations were.

Kind regards

Kubilay M. Ali

Hi Jack,

The tour was fantastic thanks. The drivers were superb (the driving in China is crazy!), and the two guides Grace and Lily were awesome!

The hotel in Xian was nice, thanks for the upgrade. The hotel in Beijing was suitable.

We have given the feedback sheets to Grace and Lily.

As said we are very happy with the tour, and will recommend to our friends. Was great to be on a private tour, as we could be flexible and add in and leave out certain things.

And we had beautiful weather for our whole trip, so got some lovely pictures.

Thanks again for your planning and professionalism.

N Jones

Hi Isabel, 

Back to work in singapore, feel so tired. It was a great trip in sichuan last week. The scenery is fantastic and the guide is very accommodating. Was expecting jiuzhaigou to be very beautiful like what many singaporeans say but it was just alright and way too crowded and squeezy. In fact i felt that huang long and er mei shan was much nicer and peaceful as there are less people. 

The hotels were great and our favorite is fraser suites whereby we slept very soundly. The guide is very nice and accompanied throughout our hike. The driver is a very cautious and good driver. It was a very pleasant experience as compared to my other private tour to xi'an and luoyang back in november. 

Really appreciate the fact that you called to check on us when we were in Leshan. Your correspondence via email and call was great and recommendable. Really appreciate your help.

Regards 

huihua

Hi Tiger,

We have a good trip to both Fenghuang Ancient Town and Zhangjiajie. We had good wether all the way, no rain but just a bit cloudy. Victor the tourist guide had a very good manner .

Oliver Lai

Hello Ian,

The tour today for great wall was fantastic!!!

Justin, our guide, is excellent!

I'm loving China!

Leticia

Hi Wonder,

In Shanghai:
"I want to thank you for arranging a very good guide & driver in Shanghai. Both Rocky & Siao Ma are very efficient & caring, Rocky is very knowledgeable and very well verse about our Chinese history, very impressive. I highly recommend both of them."

In Huangshan:
"We had a wonderful time in Huangshan, we were brave to climb that mountain, even my husband did it, slowly, but we did it.  The Huangshan guide was excellent, the hotel you booked us was beautiful and people there were very friendly. Love the food too, especially bamboo shoot."

In Chengdu:

"What a pleasure to finally met you!! Meeting you was the highlight of my visit to China!! And thank you for taking us to dinner and given us such wonderful experience! The food was so tasty, the ambience was wonderful, my husband liked it very much! But the best part of all was having it with you! We enjoyed it enormously! This is such a memorable journey, and you helped made it happened Thank you for being so detail oriented; it is incredible for you being so young yet so thorough!

Yesterday we saw the Big Buddha at Ling Yun Mt, the weather was perfect and no crowd. We did not go down the stairs to the foot of the Buddha cause it really is too high and steep. Later we went to the Ebony Museum, what an amazing & massive collection! In the evening we went to see a show, it was the 4th show we saw,  one in Shanghai, one in Huangshan, one in Yangshou, and the best one here on Sichuan. It was almost 10:30 pm my time we got back to the hotel.

And this morning we had to wake up early for our 8 o'clock journey to Mt.Emei. We climbed the steeped & very wet steps, it was a little hard today because it was so cloudy and cold and the air is so thin on top! We did not walk down the mountain, instead, we rode the Sedan Chair! What an experience! We loved it. Those guys are so strong and fast!! "

Thank you.

Rosy

(The following photos are shared by Rosy)

Rosy and his family visited Chengdu in March

Rosy and his family visited Fenghuang Ancient Town

Rosy and his family visited Tulou in Nanjing County, Fujian

Rosy and his family visited Tulou in Li River, Guilin

Hi Ian,

We have a wonderful time during the Yunnan Tour that you have arranged for us. Your tour guides and drivers are very nice and good person. There are very experience and cheerfull. They really take care of us during our tour with them. I experiance few time tour in China, the tour guide are very demanding and not freindly. May be becuase the past I join group tour instead of private tour.

So far I am very sastify with your services. I already recommended to my friends who interested.

I can share some photos of the scenery that I have taken. You can tell me how to share with you.

Again, I will like to thank you for all the afford and time that you have spent to organise and arrange this trip for us.

Thank you.

Regards,

Me Me

Hi Tiger !

We just spent 2 nights and one whole day in Yanshuo more precisely so we had not much time to visit, but now we arrived in Sanya for a little rest and I have also more time to answer your mail !

We had a wonderful time in Yunnan. Everything went perfectly, from the moment we landed in Kunming to thé one when we left for Guilin.

The guides were great - especially the one in Lijiang (Anna, a Naxhi woman) and in Shangri-La (a Tibetan). Reliable, nice, open-minded and smart. Great people !

Visits were great. Although low season, the potatso park was beautiful ! 

While we were again in Kunming on our own, we visited the Bamboo temple and it was a fantastic place. Quiet, peaceful and beautiful. Also the Golden temple was worth a visit.

We appreciated you calling to make sure everything was alright !

I will keep your contact for a next trip to China ! Why not Sichuan and Lhassa ?!? We'll see.

Thank you for everything!

We stay in Sanya til Thursday before we fly back to Hong Kong for 24 hours and then back to Switzerland.

Kindest regards and have a nice week-end !

Michèle

Hello Mr. Wang!

I didn't have an opportunity to send you a message because after Tibet I went to Chengdu and then flew back to Russia. Our trip was great, I had a wonderful time.

Svetlan

Hi Isabel,

Happy New Year to You!

The trip was wonderful, we had a great time thanks to all your arrangements :) All the hotels were comfortable and in good locations. The food was generally good with a wide choice  of both western and Chinese choices for breakfast.  The room sizes even with the extra bed for Jessica were also fine. All the tour guides were very good.  I think Evelyn was our favorite, her english was excellent and she had a relaxed manner and was flexible about finding things we wanted to do.

I think my favorite parts of the trip where:

- The rafting trip from Jiuxian, that was so much fun and I would highly recommend it.

- Riding bicycles on the city wall in Xi'an

- Pingyao

- the Great Wall, we were so lucky with the weather, the skies were clear blue and we could see forever, plus as it was the day before the big holiday there was hardly anyone on the wall.

- the acrobats in Shanghai.

It was all wonderful really but those were especially enjoyable.

We did not anticipate how important the New Year holiday was and just how many Chinese people would be out touring during the week of the holiday. Or that restaurants would book up or even close over the holiday. However that was only a problem in Beijing and Shanghai.

We would definitely recommend your travel company to others wanting to visit China. The arrangement were excellent and I really appreciated the way you worked with me as we set up the itinerary. All the information you gave me along the way was helpful and accurate and everything went very well.

Thank you again, and I hope this rather long report on our trip answers all your questions.

Anna McHale

Hello Tiger,

First of all, I want to thank you and your company for 12 amazing days in China. It will be 12 days I never will forget. The whole journey from standing almost alone and just enjoy the view and the silent on the Great Wall to see all the Pandas was enjoyable! This was my first visit to China, and I am pretty sure I will be back.

I also want to say thank you to my guides and drivers. Specially Peter in Beijing was fabulous! He helped me with everything. Everything from hotel check-in to getting the train tickets. He also explained me about the city and advised me what to do on the evenings and where to go.

And the main reason for how this tour was possible and completed I will say is my travel agent Tiger Wei. To be honest, I think he has done more than any other travel agent could have done. Sometimes when I had some questions he often answered me less than an hour later. And always the next morning. You know, we live in different timezones, so when I sent him an e-mail I knew that the next morning when I wake up, he had already answered my question. I also had some issues with my flight bookings to China. I was not sure which date I would arrive and departure, but Tiger was flexible and said that we could change the date. No worries there!

So all summed up. I am very pleased with China Discovery. From Tiger who made the tour possible to Peter and the other guides who guided me around in China.

The day I return to China I am sure I will use China Discovery again.

Have a nice weekend!

Best Regards,

Andreas Hansen Strand

Hi Tiger,

Sorry for the late reply.

About Xiamen trip, we really impressed and enjoyed. Tom, who is a tour guide, is professional and has a good knowledge about Xiamen. The driver is also drive safely. Overall, the trip was wonderful.

Here are some pics from our Xiamen trip ^.^

Best,

Tanyatorn

(The following photos are shared by Tanyatorn)

Hi Wonder, 

All good, thanks.  I have done the trip advisor review: All was good. You were very interactive and helpful throughout, thank you.

If I want to get a quote for a new trip, do I email you directly or though your Company's website ?

Best Regards,

Wendy Lord

Dear Selina,

Here is my feedback on the trip we took to Hunan Province.

The tour arrangements were good. We felt like we spent just enough time in each spot, and the guide was absolutely excellent. He was friendly, respectful and helpful whenever we had a special request or question.

I would be willing to recommend this tour agency to someone coming to China, were I asked to recommend one. All services have been fine, including train ticket reservations, and we much appreciate your flexibility for changing your travel plans.

Thank you so much for the organization and your kindness.

All my best,

Titien

Hi Wonder,

1. Excellent. You were prompt to respond, accountable and highly responsible. Every query, request, complaint is gracefully handled and dealt with. 

2. All the guides are good. Best is the one in Huangshan (Ellen) for the extra miles that she did during our 4 days. Also Waldner, for his comprehensive explanations of Terracotta site.  

I am a top contributor in Tripadvisor, if you like, I could write recommendation for you through Tripadvisor. :)

Warm regards

Veni

Hi Ian,

Thank you for organizing our trip in China; this was a great experience and we enjoyed the trip very much. My overall impression of the services provided is excellent. We had no issues with hotel reservations, flights, guides, etc. 

All our guides, especially those who we had a chance to spend more time with (Guilin, Chengdu, Lijiang, Zhangjiajie) were great. Always very accommodating, punctual and attentive. The drivers were good. The hotels in the big cities (Chengdu, Chongqing, Shanghai) were excellent.

Chongqing - Dazu Rock Carvings were a great suggestion. It was a little far, but well worth the trip.The Yangtze River Cruise accommodations, cruise and tours were great. The only letdown was that we passed one of the gorges in complete darkness so could not see anything at all. I am still glad I chose this cruise and got to see the Three Lesser Gorges. Also, on the cruise we paid extra to dine at a smaller dining room and based on what we heard from other travelers, this was a good option. The tours in Chengdu were great. We did not get to see the sunrise on Mt Emei, but the night we got there, it was crystal clear and no people. It was one of the most beautiful sights I have ever seen. Lijiang tours were great. I highly suggest Tiger Leaping Gorge for those that want a more active vacation - it's beautiful and peaceful. In Zhangjiajie we were able to visit Tianzi Mountain and Huangshi Village on the same day. We had enough time, but I suspect it was because we did not have to wait in long lines anywhere.

I also appreciate your prompt e-mails and your answers to all my questions during the entire time you were planning this trip and I appreciate you checking in with us a couple of times during our trip. It's been a pleasure working with you and I look forward using your services again some day when we visit China. I hope you find my comments useful. Please let me know if you would like me to go into more detail about any part of my trip.

Thank you and take care,

Zane

Dear Olivia,

Sorry for the late reply.

We really enjoyed the China tour, unfortunately, didn't get to meet you.

The arrangements we superb, Autumn and Mike we found very pleasant and accommodating and always punctual.

As a matter of fact, we are planning another tour of China with the family and this time we will visit Guilin. Beijing and anywhere interesting in between these two cities.

Will be in contact with you when the time approaches.

Here's wishing you a prosperous and happy New Year.

Best regards,

Tony Teoh