Hi Rita,

From my end, everything is remarkable! Jane is amazing! She really make us feel welcome.

All the hotels were amazing too! My parents also very impressed.

I will definitely reaching out again, next time when I visit China. There’s many more places I want to visit.

Best regards,

Jefry

Dear Rita,

We are home. Thanks for arranging this nice trip. Everything worked out nicely except the smoking room problem in Chengde.

Thanks again.

John

Hi Rita,

Thank you for organising us our tours in Guilin and Harbin. The guides are excellent.

We are in Beijing now and we are wanting to see the forbidden city. We are told that there are no more tickets to forbidden city. Do you have any tours available? We are leaving on the 22nd Jan.

Thank you!

Darren

Hi Rita,

In response to your enquiries, we had a wonderful experience with the tour arrangements in both Guilin and Yangshuo. Both the tour guide and driver were very professional and handled the arrangements well.

I am surely recommending any friends or relatives who are interested in travelling to China in future to use China Discovery. Also, will be looking at other destinations for ourselves too.

Thanks once again for the wonderful experience.

Kwan

Hi Zeva,

All four days of attraction were fantastic and offered much variety.

The hotels were comfort to our accommodation, the beds and amenities were efficiency and very comfort to us. breakfast at hotel was satisfying and fruity.

The range of food was plentiful and we both very full after each meal. we enjoyed a range of the location and have food on time.

Thank you so much to David, amazing tour guide for taking us around Zhangjiajie for the last 5 days. He was an amazing, knowledgeful our guide, we are going home with so much more memory and experience. Zhangjiajie has been an unforgettable trip!!!

Transportation was efficient, reliable & punctual, the driver was safe and the wan we were taken around in was very comfortable + clean.

Everything was excellent!

Eve

Dear Wing Zeng,

Yes we had arrived safely home yesterday after a long flight and transit time in Singapore.

To answer your questions above, below are my reply:

Yes, you are always fast and patient.

Tour arrangement is perfectly plan and arranged. Since we are travelling in a family and private, we could adjust and make flexible changes to our plan. This was supported well by your team.

Definitely we highly recommend.

Fast response during our initial itinerary arrangement and good selection for the tourist attractions. Local guides are nice people and helpful. They told a lot of history explanations at each site visited.

Daud

Hi Wonder,

Snow Town was good but very commercialised. However Ivy was a great tour guide. Very initiative& helpful

Pat

Hi Rita,

thank you so much for the amazing itinerary and flexibility. I just arrived back home and will reply to your email soon :)

We had such a great time, and my parents had been bragging about China Discovery to their friends.

Jefry

Hi Rita,

Sure, we had a fantastic time in Guilin. Will respond to your enquiries when back in Malaysia.

Kwan

Dear Wonder,

Sorry for the super late reply.

Your company consultant (Mr Wonder) has been super efficient replying and solving my doubts. He follows up every single details and everything went smoothly under his guidance.

The service was great from every aspects on the cruise during the tour.

Definitely!

Pat

Hello Mr. Li,

Please see our responses below:

I apologize for the delay in my response - we just arrived back in the U.S. yesterday. Our entire family had a wonderful experience on your tour, and Julin was a delightful host and guide. We enjoyed the various sights and appreciated the comfortable transportation and delicious meals provided. We are hopeful we will have the opportunity to visit China again in the future.

Thank you very much!

Sherry

Dear Wonder,

Please see our responses below:

1. Wonder was absolutely delightful to work with! Upon our first inquiry to traveling both to Yunnan province and Shanxi province, Wonder replied within less than 24 hours with an itinerary that met the needs of our family, was logistically sound, and provided a variety of exciting cultural opportunities and sightseeing experiences.

2. All three guides that we worked with were absolutely wonderful; they were knowledgeable, flexible, warm-hearted and kind. We especially enjoyed our guide in Lijiang (Yong) and our guide in Xi’an (Jessie) who seemed to go above and beyond in every way. We also appreciated our drivers in each of the provinces who were on-time, courteous, and dependable.

3. Keep on doing the wonderful work you’re doing – it truly makes touring in China for foreigners enjoyable, wonderful, and easy! Wonder – we appreciate you so much and are so thankful for making our holiday travels in China truly memorable.

Thank you again Wonder!

Alli

Hi Rita,

1. Tour arrangement was swift and met the experiences we wanted to see in Harbin. The driver and tour guide were efficient and on time.

2. I would definitely recommend your service to others who have an interest in exploring China.

3. No suggested improvements. Keep doing what you are doing!

4. I confirm you can use my comments of your tour service on websites, brochures, marketing and publicity.

Best regards,

Gabriella

Hi Leo,

Sorry for just replied your email. We just reached home safely.

Thanks for reaching out. The China trip was great. I loved the hotels we stayed in, they were all really comfortable. Everything was well planned and the guide and driver even got out of the way to bring us around and night for dinner or other activities like onsen even though it was quite late.

I would also like to thank you for your prompt responses and ensuring that the trip itinerary is properly passed on to the guide.

One feedback I would like to give is probably the meal section of the itinerary. There was a slight misunderstanding as the guide thought that no lunches were provided, even though it was stated in the itinerary. However, it was cleared up after a quick phone call, which we were quite impressed by it.

Overall, it was a great and smooth experience and I would love to engage your team again.

Best regards,

Isabel

Hi Wonder,

Sorry for just replied your email. We just reached home safely.

Our trips were awesome! We really enjoyed our trips from Yangtze River Cruise to our private tours. Not only we had much fun, but also gained much knowledges.

First of all, I’d like to say thank you so much to Wonder for helping us to arrange our trips. The way he followed up his first email that went to my email spam was awesome. That’s the reason I chose him as my travel consultant. He showed me from beginning that he’s a responsible person.

During our trips, we were accompanied by Nancy, David, and Jack. All of them were very on-time and very knowledgeable; they speak English fluently. That helped us to understand the long history of the places where we visited. The restaurants that they recommended were also nice.

As my thankful to China Discovery, I’ve recommended this company to my relatives and friends who asked me about my trips. Again, thank you so much!

Sany

Dear mr. Wonder Wang

We have arrived at Chengdu and met Kevin. He is wonderful.

We do have a very great time during our tour at Beijing and Xian. Jack and Jessie, both are amazing. Also many thanks for the whole amazing trip here.. hopefully, someday we can go back to China again.. your country is very beautiful and rich of history.. we do really love and enjoy it..

Diana

Hi Leo,

my feedback is as follows

1. We were very impressed and everything went very smoothly.

2. Definitely will recommend to our family & friends.

3. Very satisfied with China Discovery's service and the arrangement for the 5 days tour. Our tour guide, Evan and driver, Mr.Yang were very responsible, knowledgeable and friendly. We really enjoyed and had a wonderful trip.

4. All good. Actually all hotel accommodation were good and clean. But can be improved for more newest hotel selection.

Lai

Hi Wonder!

We had an amazing time in Zhangjiajie and Fenghuang! The guide was excellent! She was very friendly and flexible and the most importantly is that she seems to understand what foreigners like. I would totally recommend her if you have foreigners group visiting Zhangjiajie.

Also the itinerary you organized was wonderful too! There were some hiking and some routes that were not yet popular and we enjoy that because it’s less crowded and more relaxing!

Panuwat

Dear Leo,

We enjoyed our hHongzhou trip very much. Guides were professional and accommodation was good. Thanks for your help.

We are planning for another few days to China maybe from 11-13/2 departing Hong Kong. Just wondering if you have any suggestion where to visit during the Chinese new year to avoid the crowd and open?

Cheers

David

Hello Rita.

We had a fantastic time away thank you very much Rita.

The guides, Kenny and Abbie were both excellent. We saw a lot, learned a lot had so, so much fun on all the thrilling and exciting rides and activities.

The 6 days were full and busy from start to end. I knew you'd make sure to arrange an outstanding trip for us, that's why I contacted you a second time.

Thank you so very much for a memorable and most enjoyable trip. Have a lovely weekend and well deserved rest.

Ceresa

Hi Rita,

Tour arrangement goes accordingly. We have completed as per itinerary. The local tour guide & driver did a great job. Tour guide (Jim)/Driver (Lu) - Wulong/ Fairy Mountain tours express their further service by sending us to have dinner at downtown as our Hotel in Fairy Mountain is out of the way. Tour guide in Zhangjiajie (David) are very knowledgeable and polite. Lastly, thanks to you (Tour consultant), who has try your best to monitor our train arrangement when our berth are not together. Wulong to Zhangjiajie and Zhangjiajie to chongqing. you managed to get us together (with my hubby) on last min. We really appreciate it.

Jessie

Hi Leo,

We were very satisfied with all your arrangements & your drivers & guides. You have shown that you are totally reliable & responsive to all our requests, & a real asset to your company !

We are tempted to explore further into China & we will definitely be using your services again in the future.

Catherine

Thank you for the Christmas greetings, Wonder!

our bullet train back to Hong Kong which was comfortable and fast. Our tour guide Matt waited until we boarded, to be sure we were on the right train. Nice service!

Since this was my first trip to Hong Kong, I really appreciated the service of this tour company (Dec. 4-7, 2023) and you are wonderful! Mr. Wang answered questions in a timely manner and was always courteous and patient! I would definitely work with him again!

As well as Hong Kong, I really wanted to visit the new modern city of Shenzhen, and China Discovery provided the visitor passport needed to cross the border. I found this very helpful and convenient.

Our flight into Hong Kong had been delayed by about 2 hours, but our driver waited for us at the airport. Such a relief having an airport pick-up!

The Hong Kong hotel was in a convenient walkable area with shops, restaurants, taxis and metro a block away. The hotel in Shenzhen was modern and clean, with nearby Starbucks and food shops.

We had great tour guides, very interesting, knowledgeable, and patient- Eddie (HK) & Matt (Shenzhen). The drivers and cars were excellent and they always provided bottled water for us. We always felt well-cared for, safe and comfortable. Pick up times were perfect.

I loved our tour around Hong Kong Island, from Victoria Peak in the north to to Stanley Market in the south. Did not have time for lunch, which would have concluded the day nicely, but we did have a fun short water-taxi ride in Aberdeen.

In Shenzhen, we enjoyed going up the highest building in China, and visiting the factory-turned-Art Gallery mall. We had a lovely lunch there in the garden, then on to the cultural village with mini famous buildings, ethnic group dances and music, and the spectacular Horse Show! So entertaining and exciting! I think we could have fit one more visit to another site, before heading to a shopping mall

You arranged our bullet train back to Hong Kong which was comfortable and fast. Our tour guide Matt waited until we boarded, to be sure we were on the right train. Nice service!

It was a pleasure working with this tour company, with you, and each tour guide and driver! I highly recommend this tour, and tour company.

Fabulous tour and service, and excellent people!

Michelle

Hi Wonder,

Nice trip we had at Changbaishan despite the super cold weather.

Alice

Hello Wonder

Huangshan trip is very nice. We all enjoyed it. We particularly like Su House. And huangshan mountain is very beautiful

Jeslyn

Dear Leo,

Thank you for your postcard, elegant gifts (chopsticks) and setting up a hassle free travel for the group.

Attaching a couple of photos as promised from the previous email feedback request. Let me know if you need any specific pictures (there are too many to choose) :)

Everything was well arranged, orderly and relaxing. We specifically love the lunch at Wenshufang and Qiang village, relaxing hot spring at Le Meridien, the breathtaking scenery at Bipenggou, and the spectacular culture opera show!

The sky view from Hilton Canopy over Tianfu Square was also magnificent.

The website on China Discoveries is so informative together with Ellen's tips and suggestions, we can venture to some places outside of our itinerary during free time, covering some of the interesting uniqueness at the locality.

The driver, Da ge and Ellen our group only had praises. There were no negative comments from me and the group.

We hope to work with you on our next year end ski trip, to Zhangjiakou.

Meanwhile, we wish you and your family a HAppy Festive Holiday! Take Care! Thank YOU!

Edward

Hello Wonder,

thank you for all the arrangement. The scenery is nice!

Trina

Hi Wonder,

Thank you again for coordinating wonderful itinary seamlessly. My response to tour questions is under each question.

1. Yes. They provided very detailed answers and clarification to my questions in a timely manner. Also they facilitated abundant invitation letter so I could apply for and get China tour visa on my own without difficulty.

2. Every tour guide was kind, friendly, welcoming and informative. Especially guide at Dunhuang and Kashgar acted beyond my expectations and helped me solve problems with money exchange and airport check-in respectively.

3. Definitely. Only one thing I would like to note is that Kashgar Bazaar (typically sunday Bazaar) was no longer available in Kashgar.

Thanks in advance.

mija

Hi Rita

We had a great time during tour. The tour guide David was great. He explain to us lots of history information and also very helpful on foods recommendation.

Everything is so well prepared.

Darwin

Thank you very much Mr Leo Li, we were pleasantly satisfied with the service provided by you.

Pablo was very empathetic and adjusted to our needs, particularly in the speed at which we could walk. His Spanish very good. The van and driver also ok.

The sites visited were wounderful and the time spent in them was well balance.

EVERYTHING OK, thank you and greetings from Mexico.

Jesús

Hi Rita,

Yes, we are very happy with your arrangement.

Jennifer

Hi Wonder,

thank you so much for covering us on the ride down towards the main entrance. Thx!

We really enjoyed Jack’s host! He is a very attentive and knowledgeable host to us. We are all very grateful to have him bringing us around. Thx so much.

Angeline

Hi Tracy,

My knee is fine

Almost like a miracle.Doctor is amazing.This is a feedback from the entire trip

First of all you are awesome

The guide: Sophie is 8.5/10, Daisy 10/10,Athien 8.5/10,Sandy 8.5/10

Driver: kunming 9/10, Dali Lijiang shangrila 9/10 but I would give him 10/10 because he went all out to help with my knee

Definitely will be back next year with china discovery. Thanks again for all the extra help.Really appreciate it. You and the people make china discovery a great company .

Willie

Hi Miss Tracy,

We have a wonderful and fruitful family trip.

Best Regards

Quek

Hi Tracy,

The trip was really wonderful. The guide David has been very nice. He is very knowledgeable about the local history and whereabouts, speaking good English. He has also been patient with the slow pace our family needs to walk. He has also happy to offer assistance, especially when one of the members of the group had forgotten her bag in the hotel room after checkout.

The driver has also been great. He drove safely and efficiently. He was also helpful in arranging luggages in the car.

Overall, I am very impressed with the trip. Thanks a lot for your organisation and arrangement.

Bernard

Hi Evelyn,

The weather of Jiuzhaigou was great. Not sunny, but slight sun, experience a little light snow on Long Lake, and beautiful masterpiece of creation in JZG. Huanglong was wonderful too. Nice weather. Even with the cable car, we walked a total of 16000 steps. Unforgettable 2 days

Century Oasis - it's new and we were given 3rd Level, but only dine in one restaurant. Still it's good. Allan, the Cruise manager took good care of us as we were the only few that requires English guides.

The Fengyansanguo show is super n spectacular. Very glad to have seen it. Thanks.

5* - Feng Yan San Guo

4.5* - Shengnui Stream

4* - White Emperor City

3* - Fengdu Ghost City

Time flies, but the memories remain. It's been a really great trip for my wife and i over the past 14 days. Thank you for your wonderful service. Really appreciate that. Only regret is don't have time to meet up with you.

Melvyn

Dear Wonder,

Thank you for planning such a good tour for us - we enjoyed it a lot (though the hiking was tiring)!

The answers are below and sure, happy for it to be put up on your website.

1. Yes, Wonder was very prompt in answering any questions we had and patient to address our concerns.

2. Service was very good. Jessica went out of her way to help us and even let us use her phone to make calls because we had some issues with our hotel in Shanghai. Really appreciate it.

3. Definitely! Willing to recommend

Best regards,

Janice

Hi Jack.

A very big THANK YOU to you and your team for the excellent arrangements you made for me and my husband's vacation in Guangzhou and Guilin.

Everything went smoothly with totally no glitches - the prompt pickup and dropoff at the airport and train station, the beautiful hotels that you booked for us with hassle-free check-in/check-out service, the visits to the interesting tourist attractions, the great lunches (portions are huge!), our first ride on the HSR and the therapeutic cruises along Pearl River and Li River.

Thumbs up to the professional and superb service offered by our driver 江羿师傅 and tour guide 江智玲小姐.

江师傅 is a safe driver. He is always early when picking us up and offers very good suggestions of places to shop and eat. 江小姐 is friendly and approachable and extremely knowledgeable. They both took very good care of me and my husband.

Will definitely book your services again when we next visit China.

With warmest regards

Yvonne

Hello Jack.

We loved the cruise, and we were very pleasantly surprised to find some English speaking crew onboard, who gave us special attention.

The boat was almost new, with very high hygiene standards, the food was very good (although maybe a bit oily at times), and the excursions very entertaining and with English speaking guides.

We will not hesitate to recommend it,

Best regards,

Dan

Hi Rita.

We had a great holiday. Thanks for organizing it. Tashi was an excellent guide and took good care of us. Here is the feedback form.

Akhilesh

Hi Wing,

And the feedback questions are as below.

1. Yes, very prompt in replying to all sort of question and enquiry

2. Yes it is strongly recommended to follow tour arrangement accordance to the suitability .

3. Yes we will recommend your service

Jue

Hi Leo,

Thank you again for helping us plan a wonderful and stress free vacation. I was grateful for how patient you are when answering our questions and especially when we try to make our payment through a local bank. On the tour itself, the hotel we stayed at in Xiamen was the Jingmin Hotel. It was a lovely hotel with courteous and efficient staff. Rooms are clean, breakfast is delicious with a lot of food options and different cuisines. We were glad we opted to try their dinner buffet. It was both delicious and value for money with abundant shrimps, oysters, scallops and crabs. We are particularly happy with our Xiamen tour guide Cathy who has been a fountain of information and pointed out interesting people, places and events. She also made sure my parents have priority queues (where possible) and provided alternative sites when the tour would take us to places my parents cannot walk/climb. Of course, she still leaves the final decision to us. We really appreciate how Cathy and our driver Mr. Wong assisted my aging parents and made the trip very comfortable for them. Mr. Wong even provided water for us, which is very thoughtful of him. Cathy's service is really above and beyond when she helped us book bullet train tickets (this was after their tour and not inclusive) which was way out of our league since we didn't speak nor write Mandarin. Next time we're going to China, I'm just going to book a tour all the way! The second part of the tour was in Wuyishan, where we stayed at Honglin Hotel. It was also a lovely hotel with courteous and efficient staff except they don't serve dinner and breakfast wasn't that nice. This is the main reason why we truly appreciated our guide Cherry. Upon learning that our hotel doesn't have a restaurant that serves dinner, Cherry immediately called a nearby local restaurant and managed to get them to serve us dinner. The food was delicious! Actually, all her recommendations for places to eat were heavenly. So much so that we didn't go for our free hotel breakfast on the 2nd day, and just asked Cherry to introduce us to a local breakfast joint. All in all, the entire experience was fun, educational, comfortable and worry-free. I'll definitely come to you and your company again when I come back to China.

Jamie

Dear Rita,

Good day to you.

We really enjoyed the Zhangjiajie tour! Thank you again for your every arrangement!

Please find my feedback comments as below.

1. Tour arrangements were quite smooth, the suggested itinerary was highly enjoyable, I’m satisfied with every arrangement.

2. Willing to Recommend.

D.Saigusa

Dear Zeva,

We enjoyed the trip and on the feedback form we gave a full 5/5 rating in every category.

Please find attached a few pictures, we are fine if you would like to use them.

Kind regards,

Kunal

Dear Zeva,

We had a wonderful time in Chengdu. Leaving for Phuket on Saturday. Trying to get things done in HK. Will do Trip Advisor when I have a moment.

It was nice to have met you.

Please extend our thanks to Evans for his generosity.

Bernadette

Dear Wonder,

We had a great trip and enjoy the different places we went to. In Beijing we liked the hotel Double happiness hotel and it’s location, great access to local restaurants, coffee and craft beer bar. Andy the guide was very good and he took us to another neighbourhood after the Forbidden city. The great wall was also a hit. We also went to a show in the evening.

Xian was very interesting , a bit crowded around the terracotta museum , interesting history around of the city wall Ivan was a good guide too, we liked the spicy food and we also visited a show.

Zhangjiajie was the most beautiful place, Linda the guide took good care of us, we walked a lot and the place is very beautiful with the mountains and valleys.

Guilin was also nice the river tour was great, also beautiful ,you should always recommend people to do the first class booking. We also took the bamboo raft , nice.

The same goes for the train travel 2:nd class is really crowded and not comfortable, always recommend 1:st class. The difference in money is not much.

Shanghai was as expected, we went to an underground market area and the French concession which we enjoyed.

Also the guide Eileen was very nice and helpful.

In all we a bit surprised by China how green the cities were and people nice, we had a great time and enjoyed the sights seeing. We also liked to stroll around local markets in Beijing, Xian and Guilin, so thank you very much Wonder we had a great time and very good service from all of you

Best Regards

Mats

Rita,

we will be home in about a week. I will give you a detailed response then. Overall we very happy with the services, the guides and the accommodations.

Ramsey

Hi Leo,

Yes. Jim is helpful and we did enjoy it well. Meals are good but too much for 2 pax. The provided driver is good. The vehicle is clean and we'll maintain it.

Emily

Hi Tracy,

Today's weather was perfect. The tour guide is very good Highly recommended. All great. Only weather was not so good on the first day but it is not anyone's fault Hahaha. LJ is a good photographer too. Took lots of great photos for us.

Ivan

Hi Rita,

We have enjoyed the arrangement. It was an experience and we had some good weather during our visit. HL was a tougher hike for southern city people like us and tried oxygen tank …JZG arrangement was excellent as we managed to use the VIP van which had been extremely helpful to travel at ease of when and where.

Best regards,

Jiao

Hi Tracy,

Yes we are back in Singapore, thanks for checking in on us.

The trip was great and we had a very good time because of the beautiful scenery and sights, and the wonderful support from the tour guides and drivers. We are truly happy with the service. And thank you for the lovely anniversary gift, that was a really nice touch!

We will share our experience with friends and family. We hope for another chance to visit China again, and we will definitely think of your company for the tour arrangements.

We will share our experience with friends and family. We hope for another chance to visit China again, and we will definitely think of your company for the tour arrangements.

Best regards,

Jiao

Hello April,

Thanks for planning this wonderful trip for us and fulfilled our request on mainly hiking and outdoor activities.

We are very pleased with our guide Ah Ji for being so caring, helpful, patient and put in extra mile to bring us to the beautiful places and nice restaurants for the delicious local delights. He responded with good knowledge on our enquiry on tour matters.

The driver is a very patient and he ensure the guests safety is his top priority. He always helped guest to carry up the luggage to his car.

Thank you.

Kind regards,

Alec

Hi Tracy.

Thank you for the thoughtful gifts. We had an amazing time in Chengdu and Jen was a fabulous host!

Lori

Dear Jack li china discovery,

Saya memiliki kesan yang bagus selama tour di jiuzhaigou, semua sudah ter planning dengan bagus sampai tiket cable car sudah tersedia jadi kita tidak perlu jalan terlalu jauh , dan Evan guide kita yang bagus. Walaupun di awal nya terjadi ketidak lancar karena tiket pesawat kita tercancel dan akhir nya kita masih bisa melanjutkan ke jiuzhaigou dengan mobil

Thank you jack li sudah membantu kita merencanakan privat tour kita

Eva

Hi Evelyn.

We are on our way to the airport now. Thank you Evelyn for arranging the trip and thank you Ashley for a wonderful Chongqing and Wulong experience. lt has been a pleasure working with you both!

Wong

Hi Zeva.

Tour has been amazing and looking forward to our last 4/5 hours hiking today to the Finnish.

Clark

Hi Zeva,

Our trip is going very well thank you for organizing it so well.

I will write an email when we return to Australia with a more detailed report of our experiences

Thank you for your work. We are enjoying seeing the countryside from the train windows at the moment, so much agricultural land

Yangshuo mountain retreat boutique hotel was a delightful stay

Linda

Hi Wing,

Sorry for the late reply to your request for a review. We are still overseas at the moment and have not returned home as yet.

However I have a spare moment to give you our thoughts of your service and the tour as a whole.

First of all we are very happy with you, our Travel Consultant who tirelessly and very patiently answered all our questions and concerns such that we decided to proceed with the tour that was tailored for us without any hesitation. All due to the confidence and effort and help that you have given us. You have also went beyond your normal duty of helping us book our train tickets required after our tour ended to get to Shenzen and from Shenzen to Hong Kong as well. And a special mention is called for in that you had done a good job in choosing the seats ensuring that our train they were away from the sun when travelling.

We had made several changes along the way to suit our travel of China more meaningful to us and you did it for us happily and without hesitation. We would like to thank you for your great assistance which made our tour a great pleasure and success.

2. The tour arrangements was excellent. All went smoothly as planned. We were happy with the hotels as they were spacious and clean. Meals were good when provided. However it would be good to provide more meals.

3. Yes, I will definitely recommend your service without hesitations to others who wish to visit China.

4. Your Company and staff including Tour guides and Drivers were very professional, knowledgeable and helpful. Your Company service provided was very sufficient and satisfactory. I only have a suggestion of having to provide more meals.

Tony

Hi Rita,

Rainy day.... only capture on mobile

Thank you from the birthday girl

Irene

Hi Jack,

Sorry for the delay. Here's my feedback :

I contacted China Discovery when my sister and I decided to visit Guizhou. It was just before China's golden week and it was a rush to get our itinerary finalized as our tour would start immediately after the golden week holidays. The good thing was that Jack Li, the Travel Consultant at China Discovery contacted me promptly and we got everything finalized in record time! Jack was very knowledgeable about the region and gave me excellent advice. This resulted in the inclusion of Guilin in our itinerary. Throughout the planning process Jack was very responsive, patient and professional in his interactions with me. He responded quickly to text messages and was very helpful when I ran into a little problem when making the payment. Overall I give full marks to Jack and China Discovery for making our very first visit to Guizhou and Guilin a memorable experience. I would definitely use China Discovery again!

Lena

Dear Jack

Feedback as follow:

Hui Hui and I have returned to Singapore after the vacation in Chengdu and Xi'an. We wished to thank you and the local teams in both Chengdu and Xi'an for making our stay in both locations a relaxing and enjoyable one.

During our time in Chengdu, we were most impressed with the attentiveness and thoughtfulness of Ellen, the tour guide. Ellen paid careful attention to our preferences for meals and selected restaurants and dishes according to our tastes. She was also mindful if we were feeling tired and adjusted the programme accordingly. Ellen was superb in making sure we have the best view of the Pandas by taking us on different routes, avoiding the hoards of big tour groups. Ellen also made the extra effort to help find out more about certain locations which we casually enquired, providing us details of how to get there and return to return to the hotel. We were also very appreciative of the driver, who was always patient with us and always on-time at pick-up locations. He was especially careful with our safety, always ensuring that we hopped into and off the car safely.

Ben, the tour guide at Xi'an, impressed us with his enthusiasm when introducing the various sites. He was ever ready to share relevant information and was patient and tireless in answering all our queries. Ben was also very helpful in offering suggestions on spending our free & easy day in Xi'an. The driver in Xi'an added much laughter to our time in Xi'an, enriching our knowledge of Xi'an with many local fun-facts. He is a safe and skilful driver and helped to save us much time manoeuvring around the heavy traffic of Xi'an. We also appreciated very much the efforts of Ben and the local agency for making alternative plans within short notice when we requested to change the itinerary.

In summary, we had a good time in Chengdu and Xi'an. The itinerary and pace were just right for us, relaxed and not rushed. The local guides and drivers were excellent and we are happy with the selection of the hotels throughout the trip.

Thank you for helping to arrange this vacation for us. We look forward to more of such trips with China Discovery.

Cheng

Hi Wing

Feedback as follow:

Yes, Wing Zeng is an asset to your company

All ran well in spite of the cold weather. Credit to the 师父， 小顾 he made us feel safe even to doze off while in his care

Yes, willing to recommend.

Lee

Hi Leo,

Our travel consultant, Mr. Leo Li is much more than fast and patient enough to address our questions and needs. Sometimes we wonder whether Leo works 24 hrs a day or not!

It is a process. We planned this trip about a year ago. Originally was first May 2023 and we changed it to October 2023. There was quite a few changes and modification to the arrangements. The final plan took a long working process and it came out to what we wished!

Yes. We are more than willing to recommend your service to all our friends. As a matter of fact, a few close friends have already been asking for Leo’s contact information.

Very impressive. We can feel the professionalism and the energy to make the best travel arrangements for the clients and to make their dreams come true!

Nelson

Hi Wing!

Time in dujiangyan was very nice and now I am going to breakfast ! keep in touch!

Anna

Dear Wing

1. Yes very prompt and helpful.

2. All segments were well organized.

3. Yes, definitely. Can I have your permission to give your email address to my friends if they need your service ?

Lee

Dear Rita

1. Thank you for your email. We arrived home yesterday evening. We had a great time in China. We would like to express our gratitude to you & China Discovery for organizing this wonderful tour for us. Please see my comments below:

2. We are very pleased with the arrangements made by Rita. She is very accommodating & answers all my queries (lots of them) professionally. We wouldn't have done it without Rita's help

3. Definitely willing to recommend.

Mona

Hi Jack,

The trip was very good and we were very lucky with the weather. The itinerary was very well done and the guides were flexible to adjust the itinerary due to changes in circumstances (eg weather or traffic etc)

Lam

Dear Rita,

Thank you for all arrangements. We have arrived home safely.

We appreciate very much your kind arrangements. The tour guides you appointed are very good and caring to us. They explained very well about the sites we visited and took care of us along the way. We do not eat very spicy, and thanks tonour guides, they helped us ordering so that we get delicious meals in high variety.

The hotels are also good, especially the hotel for the first few days and hotel in Wulong.

The hotel wanyou conifer is located strategically, making it easy for us to get anywhere.

We definitely will recommend your services to our friends.

If we really want to nitpick, maybe the hotel better be a newer building like hampton. Wanyou building is a bit too old and not so well cleaned (for dust). And I regret not staying in Chengdu for 1 free day.

And you reaching out to us form time to time is much appreciated. So that all the tours can be as planned. And the cute gifts are a very pleasant surprise.

Thank you so much. Looking forward to see you again in next tours.

Niniek

Hi Tracy,

thanks for all the excellent organization. My father had a wonderful time.

Kate

Hi Phoebe,

The cruise was really fun especially the ship lift tour. The tour staff was great, especially the cruise director. The three kingdom show was exceptional. You did a great job setting up the cruise and providing room options

David

Hi Leo,

Yes Overall we all had a lovely holiday. Hope to do some other parts of China some time soon.

Irene

Hi Rita,

Yes we enjoyed the tour. Langmusi and Ruoergai were pleasant surprises as they are not very well known to tourists outside China, even if they are ethnic Chinese.

My main comments on the arrangements are:

1. The driver was very skilful and thoughtful (even though the airport pickup was late, I suppose that was a miscommunication). You may have heard that at the last moment, Sichuan Air cancelled our flight from Jiuzhaigou to Chengdu. The driver was willing to drive us back to Chengdu and the price he charged was reasonable, especially since he had to drive back to Jiuzhaigou without any passengers.

2. I was hoping, however, that the car provided for the trip would be a bit bigger and more comfortable. My brother and I are used to travelling in SUVs whenever we go on private tours in China. But again, the driver was very good, and I suppose the car he had would have been his taxi.

3. The guide, Jerry, was okay. He likes to eat a lot! I think sometimes he is also a bit more concerned about taking routes that are less crowded. Maybe this works for some tourists but for my brother and I, we are photographers and videographers first and foremost. So getting the right pictures and videos may sometimes require us to take the more crowded route. We also need to pay attention to the lighting (顺光) because if the lighting is not suitable, the photos and videos just won't turn out that good.

You can see the videos I took here, they are all from drones: https://www.skypixel.com/videos/sichuan-from-the-sky-jiuzhaigou-huanglong-langmusi-ruoergai-waqie-huahu-huanghe

:: eternal sunshine of the dogbert and seamonkey

Chen

Thank you Wing Zeng for your follow up.

I have provided responses below.

(1) Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
Yes, the travel consultant was prompt and responsive in her engagement from initial planning to confirmation to tour itinerary.

(2) How do you comment your tour arrangements?
Our itinerary was excellent, particularly the focus on environment/nature and culture/history. There were many scenic attractions in Guilin, Yangshuo, Lijiang, Shangri-La, and Kunming. The tour guides were friendly and fluent in English; it was also interesting that they represented different ethnic minorities. Aside from Sheraton Guilin, accommodation providers and restaurants/retail were not fluent in English.

(3) Are you willing to recommend our service to your people who also have an interest to visit China?
Yes, I can recommend China Discovery (Chengdu Bamboo International) in future. One of the other couples from Sydney was also a China Discovery client.

(4) Your general opinion on us?
Positive.

Regards,

Timothy

Rita,

Thank you for the Silk Road Tour. We family and I have thoroughly enjoyed the experience.

My wife and I have just reflected it was also the first time the flights were not subject to any delay or cancellation. Great planning and insight on your part.

Best Regards,

Richard

Dear Ms. Wing Zeng,

I apologized for the delay in providing my feedback. Here are my comments:

(1) Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
I chose your company because of your travel consultant. She not only responded promptly but also provided valuable information and assistance. This was my first time planning to use a China-local tour service, as opposed to an outbound tour from my country, so I had many questions. Your travel consultant patiently addressed all of my inquiries, which gave me the confidence to proceed with the local tour service.

(2) How do you comment your tour arrangements?
Despite having limited time for our travels, we managed to make the most of our time and had a fantastic trip with my friends.

(3) Are you willing to recommend our service to your people who also have an interest to visit China?
Certainly, I am more than willing to recommend your service, and in fact, I have already done so by referring a friend to your company.

(4) Your general opinion on us?
I would like to convey my appreciation to your travel consultant, guide, and driver, all of whom demonstrated exceptional professionalism. As it was our first time using a local tour service in China, my friends and I had some initial concerns about navigating the country on our own, given our limited knowledge of the Chinese language and potential unforeseen issues before meeting the guide.

(5) If you come to China again, would you like to use our service again?
If I decide to visit China again, your company will be my first choice. However, I would need to take into account both the cost and the specific program offered. This is precisely why I recommend that you consider implementing a retention program. Sincerely Yours,

Pichavadee

Hello Rita,

Thank you for your email. Here's some comments. We supplied Oscar with feedback, as well.

1. The tour arrangements were satisfactory. The standout highlight was the river cruise, behind the impromptu lunch at a local's home. However, the hike proved challenging for older adults due to unforeseen hilly terrain that required greater physical fitness. Regrettably, the two recommended shows also fell short of our expectations. We enjoyed the bamboo raft cruise very much.

2. No comment.

3. My only suggestion would be to offer a booklet or comprehensive explanation about the history and legends of each site before the tour. This would enhance our anticipation and appreciation of the tour's attractions.

Regards,

Emily

Hi, Ms.Wing Zeng,

sorry to reply till now, as follows:

(1) Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?
Generally, the answer to my email is fast enough except for weekends for instance when the consultant seems not to be working. As for patience, no problem, we discuss the issues concerned at lengths until it is “solved” one way or the other.

(2) How do you comment your tour arrangements?
Well, the travel plans are created successively as the time goes by, mainly from the customer side. It undergoes quite many changes , even big one (like changing South Xinjiang plan to North Xinjiang plan) and/or at the late stage of the planning discussion to take into account other unexpected issues like the air plane schedule. Some arrangements e.g. those from Shanxi part are mainly taken from your company’s template offering until later when we are adding Hukou Waterfall to it as “it is on the way to Xi’an”.

(3) Are you willing to recommend our service to your people who also have an interest to visit China?
Yes.

(4) Your general opinion on us?
From the practical experience with the tour guides you are providing, it shows the difference with other trave company’s offering. Keep on using good tour guide to make the travelers happy.

T.H.Go

Dear Miss Wing,

Sorry for the delay response as you may know after holidays there are lots of things to clear.

Here’s my answers to your questions:

Yes Miss Wing is pretty fast and prompt in responding to my email and gives me details until I’m fulfilled.

It’s like easy going, not too rush and is according to what we would like it to be.

I already did recommend you.

Your service is above my expectations i.e Miss Wing, the travel consultant is efficient, the itinerary is well-arranged, the tour guide (Peter) speaks English well and is knowledgeable and lastly the chauffeur is polite and good at driving. All in all your company has reliable resources to serve your customers in the tourism industry.

Hotel room booked for us should be better.

We’ll be your repeated customers for sure.

Thanks to you too for pricing a good service to us.

Kalayanee

Hi Wing,

Feedback as follows

(1) Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? Ans : Yes, she is.

(2) How do you comment your tour arrangements?
Ans : it's nice. The guide is accompany us all the time. He pays attention us in everything. He try to explain the place where is important place, makes us more understanding.

(3) Are you willing to recommend our service to your people who also have an interest to visit China?
Ans : of course, I will recommend your service to my friends. Most of us would like to visit China.

(4) Your general opinion on us?
Ans : try to service the best for us. We are appreciated. Quick and easy to communicated.

(5) Do you have any suggestions on improving our services?
Ans : No any improving your service. We are appreciated.

(6) Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?
Ans : Yes, you can use our comments for your service and some my photos.

(7) We sometimes have requests from potential customers who would like to inquire from or our ex-customers. May they contact you for advices? Ans : No, my communication is not good enough to talk with another person.

(8) If you come to China again, would you like to use our service again?
Ans : Yes, of course. I love to use you service.

Kamolla

Hi Rita,

yes the tour was great thank you.

Gita

Good morning Miss Evelyn,

Below are my comments:

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, excellent.

2. How do you comment your cruise booking arrangements?

Good

3. Are you willing to recommend our service to your people who also have an interest to visit China?

Yes

4. Your general opinion on us?

Very professional, trustworthy, helpful.

5. Do you have any suggestions on improving our services?

Will be good if the service consultant could use WhatsApp or other medium more commonly used in other countries instead of WeChat for communication. Most other countries don't use WeChat

6. Can we use your comments of our service, the photos or other images that you took for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

Yes.

7. We sometimes have requests from potential customers who would like to inquire from or our ex-customers. May they contact you for advices?

Yes.

LING

Dear Leo,

Thank you so much for your response.

I have completed the review and attached some photos.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Our travel consultant was Leo and we found him absolutely amazing! He answered every email and question in very good time and he always reassured us with any worries we had.

2. How do you comment your tour arrangements?

Everything was very well arranged, we didn’t have to worry about anything as Leo had made sure we had all the information we needed as well as the contact details of all our guides. All of the tours went very well!

3. Are you willing to recommend our service to your people who also have an interest to visit China?

I would definitely recommend this service especially for someone who has never been to China before.

4. Your general opinion on us?

We had a great experience with China discovery, the tour guides were incredibly friendly and had a lot of knowledge. We went during golden week which was incredibly busy but the tour guides, especially Linda during our Beijing trip, went above and beyond and were excellent at making sure it didn’t affect our trip.

5. Do you have any suggestions on improving our services?

At times it may have been nice to have some free time in some of the attractions because it felt rushed but otherwise we really enjoyed ourselves.

6. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

Yes.

Claire

Rita

Yes, we enjoyed the cruise very much, thank you! Let other clients know the main entrance has moved to just south of #11.

Stephen

Hi Tracy

we had a great time in 九寨. Mary is one of the best guides we’ve had in China…we could see her passion for people!

Bob

Hi Tracy

We are at the airport now. We had a great time. Tibet is truly a unique place. Everything was great. Our guide was very patient with us and knowledgeable. We are very happy with him. The driver was also nice. Always smiling. Just driving a bit too fast in the mountains. Though after we asked him he was much better.

Hotel location is perfect. Just beds are a bit too hard. Beside that really everything was great. Also we think the way the tour was planned was perfect.

Roy

Dear Mr Wonder Wang

My wife and I wish to thank you for organising a very enjoyable holiday for us in China. All the guides and drivers were good. The cruise was also good and the service is excellent.

Thank you once again.

Best Regards

Kar

Hello Leo,

thank you for our excellent guide billy, he was really amazing and nice, and shares a lot of interesting knowledge about china and chinese culture. also his command of english is perfect. we would highly recommend him to anyone wanting to make a tour through sichuan! it was a beautiful tour

Jan

Hello,

Overall, my trip and travel to China from 9/1/23 - 9/17/23 was very nice and satisfying.

Thank you all for the travel arrangements, especially the Yangtse Cruise.

I am now already back in Los Angeles USA. Hopefully, I will be able to travel to China again next time.

Thank you so much.

Madiana L.

Hi Wonder

Apologies for my delayed response and of course, I have answered the questions below:

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? Yes absolutely - Wonder always replied to my emails within 24hrs (even with the 7 hr time difference) and also dealt with my questions and requests in a timely and professional manner

2. How’s the service of the tour guides during your whole tour? LInda was a fantastic tour guide and had a lot of knowledge about Zhangjiajie and Wulingyuan and all of the sights and attractions we visited!

3. Would you like to recommend our company? Yes 100%

I can forward some photos later when i get home from work!

Best WIshes,

Norah

Hi Leo

still not adjusted but should be 90% in a few days, on the local guides no complaints, top three Jamie Wang Beijing total knowledge of Chinese history asked him tough questions he gave honest answers , number 2 Seven Shanghai again total knowledge , we became friends, number 3 Sarah Chengdu so young and enthusiastic cares 100% wish we could have spent more time with her. On hotels you made very good choices only one I would change was the Intercontinental Tibet which my wife wanted to stay in , problem far from center of town, we chose not to do some sites because we had seen before on previous trips, that’s what great about private tours we can change itinerary, Leo you provided great service thank you.

Gene

Hi, M/S Wonder Wang.

Good morning.

We had a wonderful time in Guilin, touring the various tourist spots stated in the itinerary.

1) Yes. The Travel Consultant of your company was very responsive and courteous in answering our enquiries and questions related to this trip.

He had been very helpful in putting up an itinerary for us to visit Guilin, during our short stay in Guangzhou.

2) Our tour guide, Mr. Lewis wass a very patient and helpful person who went all out to meet our requests during the trip.

Mr. Lewis replied all our questions promptly and courteously. We had no problem communicating with him in English and in Chinese as well.

3) Of course we will recommend to others the services render by your company. In fact, we've already started planning our next trip to China, using the services provided by your company.

Keep up with the good work for the betterment of tourism in China.

We look forward to touring China again.

Thank you very much and have a great day.

HK Khaw

Hi Leo,

Overall our trip is very convenient, all the trip went smoothly, the guides are helpful. However if you need me to choose which city and guide services i prefer, i think like beijing the most and for the guide, Linda and the driver Li. They're super kind, me and my mom are more comfortable with them

For the cars , i think both are great. They are very spacious and super comfortable. Even our car in shanghai had a back massage and heated seat feature, very very convenient.

Overall my trip with your company's services are very satisfying

Helena

Hi Wonder,

Yes, we arrived home on Friday night. It was a long trip Lhasa-Xi'an-Katmandhu-Doha-London. The only problem with the return was in Xi'an. Because we had no internet (SIM card) we could not download the health declaration when we left, so it took 1.5 hours to check in and get some help. I would recommend that anyone going to Tibet/China is advised to get a SIM card, or to download the health declaration when they are in the hotel.

Apart from that, everything went very smoothly. Guide and driver were good and we had an amazing time. Hotels were all very good, but we struggled some evenings to work out where or what to eat.

No issues with the Mt Kailash kora and we were lucky with good weather.

The guide gave us a feedback form to complete and I have attached this.

We are very grateful for you helping plan an excellent and unforgettable trip and we are very happy to recommend you and Tibet Discovery to other people. if you would like me to write a short testimonial for your website, please let me know.

We are starting to think about next year..... Mongolia is one of the options. Do you plan trips there?

Thanks again for perfect planning and a great holiday.

Regards,

Paul & Laragh

Hi, Wonder ,

First of all, thanks a lot for organizing this wonderful trip for me! It was really perfect in every aspect.

I have so many photos, more than 2000, so still in the process of sorting them.

Here some answers to your questions:

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

YES! It was really perfect, I had many questions and individual requests, and I was extremely happy how fast and professional everything was answered and immediately organized according to my ideas. It was surely one of the best experiences I have ever had.

2. How’s the service of the tour guides during your whole tour?

The guides were very professional and knowledgeable, and therefore made sure that the itinerary was enjoyable and all sights were perfectly represented.

3. Would you like to recommend our company? For sure, 100%!

Regarding the itinerary, as I said everything was perfect. Just a recommendation in general: - Maybe if I would skip one thing, it would be the Sangke grassland. It is a rather small area, not so natural but very commercialized, and I think not so interesting for tourists from Europe or Central Asia. - One place where I would rather have spent more time is Gyantse. A very beautiful town but due to the very packed itinerary we arrived there only at 5.30pm so had just short time to see Palcho monastery and nothing else. It was one of my favorite places.

Once again, thank you so much for your support and patience, over almost 4 years, to finally get this trip organized. I can't wait to come back another time!

Best regards

Marco

Hello Leo,

For the guides all were great. Knowledgeable and helpful. One snag was our flight from Urumuji guide misread the flight we were to be on . I told her the correct one but we were directed to an earlier one Ted 8.25 instead of 9.55. Small matter. We just had to check out very early . Most highly recommended. Drivers were fine, patient and know their routes.

Sights were interesting and well arranged. Lunch mist did they best to meet to our requests. Hotels all ok. Grand Mercure was the best.Kashgar’s if it was one of the best was very chaotic especially at breakfast time.

That’s all.

Regards,

Ms Ong

Hi Tracy,

We thoroughly enjoyed our trip to Xinjiang. Almost every hotel exceeded our expectations. Wenwen even had her own room in two hotels.

Hemu village is a performance of the local community with light refreshments provided, not a home visit.

Karamay was having a sandstorm when we arrived so we did a drive through some Yardangs using the van so we didn’t see the famous formations.

Enjoyed the trailer at Sayram Lake but the weather was cold and rainy the night we arrived which limited our chances of seeing the Milky Way.

I will try and attach some photos to this email of the Potala palace, Lhasa street scene, Jokhang temple and monks at Drepung Monastery.

We had fun at the attractions at the Grand Canyon on our last day.

The weather again prevented us from going through the mountains. The pass was actually closed.

The driver 王师傅 was excellent, becoming part of our group. Always getting us snacks and fruit and joining in on our conversations

Our guide, Ayisha, was great. Given she is of the local Muslim community, her insights were invaluable in providing us with first hand knowledge and experience of what being a minority in Xinjiang is like. Plus she could speak several different languages prominent in the area.

Bob

Dear Tracy,

thanks for reaching out! Yes, we came back safely and full of new impressions - it was a truly spectacular trip!!

I would like to provide more detailed feedback when I have a bit more time, but just to say already now, we were really really happy about all the organisation and the support, especially from you personally!!

Best regards,

Matthias

Dear Jack,

good morning!

Glad to see you! Thank you for your mail!

The trip was great! Really well organised!

Additional THANK YOU to the manager of the boat called Alina who took the special care about us.

Best regards,

Svetlana

Hi Tracy,

Sorry for my late reply.

The trip was really nice!! Jerry was very helpful and told us a lot of stories & facts about Huangshan. It was a smooth journey and really appreciated your help when we were on the taxi to the train station!!

In addition, please find my feedback to your questions as below. If necessary, please use them on your web site.

Please see some pictures attached. :)

Best regards,

Nareewat

Hi Wonder,

Good afternoon. Thanks for your follow-up mail.

Thanks to your kind support, I & my wife really enjoyed the Xinjiang tour! It was a very valuable travel to see the magnificent nature of Xinjiang and the Islamic atmosphere of the cities and bazaars which could not be experienced in any other places in China. And of course we enjoyed the local cuisine as well. (In 6 days, I ate almost the same amount of lamb as I usually eat in six months!)

In addition, please find my feedback to your questions as below. If necessary, please use them on your web site.

1. ⇒ Yes, my consultant was friendly with quick response, and his suggestions to my questions were very informative.

2. ⇒ Local tour guides were knowledgeable and their talk about sightseeing spots were interesting. Their restaurant recommendations were also very good.

3. ⇒ Yes. I would like to recommend your company

Now I want to take another trip to North Xinjiang in the future.

D.Saigusa

Hi Wing,

please refer to my replies below. Thank you very much for your assistance.

(1) Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes. She has been very prompt & precise to respond to my request.

(2) How do you comment your tour arrangements?

The tour arrangement is excellent especially on the choice of hotels.

(3) Are you willing to recommend our service to your people who also have an interest to visit China?

I will definitely recommend ChinaDiscovery service to others.

(4) Your general opinion on us?

Service is excellent. Staff is friendly.

(5) Do you have any suggestions on improving our services?

Can't think of any at the moment.

Regards,

Anonymous Customer

Dear Tracy,

I am sorry for this late feedback, I had a limited access to my e mails during my stay in China.

My trip in Huangshan was great, I was disappointed because of the weather as the clouds blocked the view most of the 2 days. But nobody can t do anything about it! Aside from that, Jessica was really nice and her English was perfect. The hotel and the room were nice, it was very well organized! Thank you for this. I also want to thank you for your availability in answering all the questions I had before I leave.

The only point I would suggest for improvement is maybe include some information on how taking a train in China works. It s not complicated at all, but as I had never done it before, I was a bit stressed about how long it would take me once in the train station. So maybe just say that you have some ID controls (with special lines for foreigners) and luggage controls and that s it, would have reassured me I think!

But this suggestion is only a comment to make the experience even better, it was already really greatly organized!

Thank you again for this organization and have a lovely day,

Best regards,

Caroline

Hi Jack,

Here is the survey/feedback for the Beijing and Wutaishan trip:

we are back at home now and really happy.

It was a great journey through China. We have so many wonderful memories.

Thank you very much for your very good organization and support!

Best regards,

Miriam and family

Hi Leo,

Apologies for the delay in providing feedback.

The trip overall was great. I have no complaints. I only wished I had stayed at least one or two more days in Zhangjiajie. Two days was not enough.

Both tour guides were wonderful, knowledgeable and friendly. Very happy with their service. I was also very happy with the company’s flexibility with altering the schedule late and allowing my friend to join me with ease.

The hotels were all good. The one in Yangshuo was fantastic. I do wish the hotel in Zhangjiajie had coffee, though. There was no coffee in the room and what was available at breakfast, well, that really wasn’t coffee. That said, I think in the future (and I have said this to another tour company I have worked with), I would gladly trade these hotels in for a lower cost, more basic hotel to save some money. We spend so little time in the hotel and there are tons of local breakfast options elsewhere, including coffee. All the hotels seemed expensive and I suspect were a large portion of the overall tour price. It would be nice to have some options when booking the tour, especially a private tour such as this one.

Thank you and I am already looking forward to the next time,

Chris

Dear Wing,

Sorry for not providing my feedback soon enough. We’ve completed our marvelous China tour and now at home recovering from the jet lag.

Yvonne and I would like to express my deepest gratitude for the exceptional level of service and meticulous planning you provided in organizing our recent Yangtze River Cruise from Yichang to Chongqing. We wanted to let you know how much we appreciate your efforts and the incredible experience you helped create.

From the moment we started discussing our travel plans, it was evident that you possess an extraordinary understanding of the travel industry and an unparalleled dedication to your clients. Your attention to detail was evident in every aspect of the trip, from the selection of high-speed train rides to the choice of accommodations and activities.

We were genuinely impressed with how you took the time to understand our preferences and interests, ensuring that the itinerary perfectly aligned with our desires. The thoughtfulness you put into every recommendation and suggestion exceeded our expectations. You have been very patient in answering our questions about train-rides and their respective station’s environment such as availability of elevators. Each destination we visited was captivating and offered unique experiences that will remain etched in our memory forever.

Your expertise in navigating the complexities of travel arrangements was evident throughout the entire process. Your comprehensive knowledge of the destinations, including the hotels, attractions, and hidden gems, truly enriched our travel experience.

What sets you apart is your exceptional level of customer service. This was clearly demonstrated in your follow-up calls to ensure we’ve boarded the train timely to Yichang so that we won’t miss the river cruise. You even helped us set up a new WeChat account while enroute to Shanghai. You were always prompt in responding to our inquiries and went above and beyond to accommodate any changes or requests we had. Your professionalism, patience, and positive attitude made the planning process enjoyable and stress-free. It was truly a pleasure working with you.

Thanks to your meticulous planning, our trip was an incredible adventure filled with unforgettable moments. We returned home feeling refreshed, inspired, and with a deep appreciation for the beauty and diversity of the places we visited. The memories we made will be cherished for a lifetime, and we have you to thank for curating such a remarkable journey.

Please extend our heartfelt appreciation to the entire team at Chengdu Bamboo International Tour Co. Ltd.. Your collective efforts and dedication have made this trip a truly extraordinary experience. We will undoubtedly recommend your services to our family, friends, and colleagues, confident that they will receive the same outstanding level of service that we did.

Once again, thank you, Wing, for your meticulous planning, exceptional expertise, and outstanding customer service. You have exceeded our expectations, and we’re genuinely grateful for your contributions in making our trip an extraordinary one.

Wishing you continued success in your career and many more opportunities to create incredible journeys for others.

Attached herewith is a photo taken while touring the Three Gorges Dam.

With sincere appreciation,

David

Dear Tracy good morning from London,

My sincere apology for late response due to my very busy schedule at home.

We all four arrive safely and comfortably at home as per our scheduled program.

I don't mind if you want to post our photos and videos in your page.

The trip itself was so wonderful and full of excitement and so beautifully choreographed and very well managed and organized, in over all I can say is the trip was beyond expectation and we all enjoyed the trip so so much in fullest.

The service and help from Vivian and Lily were very impressive perfect and beyond the excellent they have given us their best effort to keep us very happy, comfortable and make our trip most enjoyable.

The service of the drivers (I regret couldn't remember their name) were excellent however if I have to compare in two the best one was the driver of Zhangjiajie.

The accommodation and breakfast in the hotels were excellent the lunch Vivian and Lily had chosen us were very delicious and more than enough.

The accommodation and breakfast in the hotels were excellent the lunch Vivian and Lily had chosen us were very delicious and more than enough.

Unfortunately almost at the end of our trip on Friday night/Saturday morning my wife suddenly got very unwell (sick) so she had to be taken to hospital and at this difficult time Lily had done every thing in her capacity to take care of my wife also keep continue to trip going as scheduled programmed she managed everything very well I must highly appreciate Lily for her effort and service in this matter.

I would like to say many thanks to you, Vivian, Lily, both drivers, China Discovery and all person those who were involved in our trip. Please convey our sincere appreciation to Vivian Lily and both drivers also your help and excellent service in this trip is highly appreciated.

I have an impression I never be enough to visit China with the China Discovery if I can afford it I will visit China third or even more time in coming days.

Again thank you all.

Keshar

Hi Tracy,

Thank you for the email asking about our flight back to the UK. Yes, we all arrived here well and as scheduled.

Well, about the trip (our tour), I would say it was my one of the best from starting to finish. Yes you might have heard from Lily that we had some turbulence on the health wise to one of lady, but it was overcome very smoothly and calmly by Lily. Otherwise, you (Tracy) were so responsive, helpful and accurate on our planning and preparation to start and all the way to the finish.

On our arrival at Zhangjiajie Lily (tour guide) again waiting for our reception eagerly and led us to hotel through beautiful place. On the following day she led us for first day tour in Zhangjiajie so exiting and scary places. Through out the tour in Zhangjiajie so nice and breathtaking places. I loved it.

In overall, both tour guides were excellent, punctuality helpful and full of knowledge on their own areas. Enjoyed all lunches and breakfast in hotels. Hotel in Zhangjiajie was very good. Timing Schedule was very good for the tour. I and my wife enjoyed the tour very much. We wished we could stay there for more. I would definitely recommend China Discovery to anyone for visit in China.

Thank you very much for your excellent and exceptional service for whole tour and please pass our hello and greetings to our lovely tour guides Vivian and Lily.

Tek

Dear Wing,

all fine. We had a nice day. Dry whether! After several days of rain this was nice. Maybe a bit cloudy, no views of the landscape. But tomorrow might be sunny! We will see. Hotel in Huangshan is nice. Specially nice location with old street nearby. Hotel Xihai also fine, scenic area. Thanks for asking!

Here are some feedback: 1) all fine. We had a nice day. Dry whether! After several days of rain this was nice. Maybe a bit cloudy, no views of the landscape. But tomorrow might be sunny! We will see. Hotel in Huangshan is nice. Specially nice location with old street nearby. Hotel Xihai also fine, scenic area. Thanks for asking! 2) No suggestions. 3) I will certainly use the services of China Discovery again when travelling to China. Travelling with China Discovery is a very comfortable way of exploring China.

Wonter

Hi Rita,

Very exciting with limited oxygen. After looked around Lhasa in this morning, going back to SH.

Koichiro

Hello Rita,

it has been a wonderful trip, your guides were excellent!

Will recommend to our friends and family.

Good evening Wonder,

The tour was better than expected. Although the drive was pretty long, but Jason and the driver were very helpful and took care of us throughout the entire trip. Thanks

Hello Tracy, dear China discovery team,

1. My travel consultant, Tracy, was very fast and patient and very kind to answer my questions.

2. The arrangements have been done, in the way we prefered, to our satisfaction.

3. Yes, I would recommend your service to friends.

4. General opinion is that it is quite expensive to book a tour, but it is also worth it. Specially for foreigners who don't speak or read Chinese language. China discovery did a good job to arrange things in a proper and convenient way, listening to clients wishes.

5. No Suggestions

6. You are allowed to use my comments and pictures.

Kind regards

Hi Tracy,

Yes we are back in Malaysia now.

Thank you for the trip in Huangshan, we enjoyed it very much. Its a very beautiful place.

We will be sure to contact you again in the future, when we have plans to visit China again.

Hello,

of course, everything was to our satisfaction. Liked the guide and the driver and the hotel was nice. Magnificient scenery with the mountains.

Hi Wonder,

We've had great time in Guilin, please accept our sincere gratitude for your services!

Hi Rita,

We had a very good Yunnan holiday. Thanks for the arrangement. Both guides were very good - Lee and Anna. I would rate Anna 5/5 and Lee 4.5/5

Hi Rita,

I wrote the review and uploaded pics as follows:

I spent a great weekend on a trip to Xishuangbanna that was organized by China Discovery travel agency! After a 3-hour train ride from Kunming, I arrived in Jinghong where I spent one day. Jinghong is at the Mekong river. Close to the golden Shwedagon Pagoda is the Gaozhong Night Market, the biggest in Jinhong and definitely worth exploring. Countless vendors are displaying their goods and many ladies are wearing Dai people makeup and clothing. A truly mystical scenery.

The next day was another highlight. I went to the Xishuangbanna Tropical Botanical Garden of the Chinese Academy of Sciences. This is the biggest Botanical Garden in China and has a great number of trees, flowers and plants. A truly outstanding experience with the beauty of nature. I also very much liked the Royal Waterli Hotel that is nicely integrated into the Botanical Garden. I appreciate China Discovery travel agency putting me up in this hotel where you can explore the Botanical Garden. You just need to step out of the hotel lobby and you are already in the midst of it!

I would like to thank Ms. Rita Jiang for organizing an awesome trip! Everything worked out just great!

Wonder!

Thank you!! For your great support!!!! This trip was magic!!! The restaurant, the flowers, the cake and the hotel were excellent!! I enjoyed this trip and will treasure in my memories forever!!

Hi Jack,

Absolutely fantastic trip. We enjoyed every moment and the guides were all really good.

I might only have one more year in China and I would like to see more. I believe that the best way for me is smaller trips leaving Thursday evening and returning Sunday.

Soren

Good morning Vivien!

there was no problem at all, we loved Lily, she even took pictures and videos of us and then edit them to make a small compilation video of the things we did, she was great we loved all the trip

Hi Jack,

Its was very good in general.

The guide was very professional.

Only inconvenient most tourist atractions were very crowded but thats normal for chinese new year time.

Clara

Hello dear Jack,

Thanks for your message, so far, so good!

Guides and driver are very kind and professional!

Nevertheless, one remark, for almost all of our hotels, we've 2 separated rooms, it was unknown. We paid then 2 rooms for all booking instead of 1 room for 4 persons...

The trip was very good. We discovered beautiful landscapes. The guides and drivers were perfect.

Christelle

Hi Wonder,

It was a wonderful trip! Thank you for everything Wonder. Can’t wait to go on another one

Andrew

Wonder,

our trip was great. We appreciate how you kept ahead of the Covid situation for us and managed all of the changes. We had a great time and we might need to come back to see the things we missed because of Covid! Jeremey was wonderful. There are not enough good things to say about him.

Christa

Wonder,

I must say the hotel is much better compared to Crowne. Better rooms and atmosphere. But for anyone who wants to be close to the town center, Crowne would be a better choice.

Korcan

Hello Tracy,

The trip was well organized and the different places visited were exactly what I was looking for. The lack of a car that remained with us was one point that caused a few headaches simply because we had to carry everything with us at all time. The guide was very nice and knowledgeable but her English was very hard to understand at time but it was not a major issue.

Maritine

Yes – Vivien responded promptly, was friendly and helpful.

We really enjoyed the trip, it was well organised took us to some places we would have found difficult to access independently.

The guides and drivers were all very friendly and welcoming. Thy thought of lots of great extra touches, like providing a useful travel pouch and lots of water.

It was certainly lucky we used the guide system during Covid-19, as the health code and testing system in Inner Mongolia was very different from where we live in China. We had many problems that we would not have been able to solve by ourselves. We usually travel independently, but we are glad we had a guide on this trip.

Mary and Xiaowang in particular went above and beyond to make sure we could get covid tests done in time. Lisa was also very friendly and helped us to take lots of great photos.

The museum being closed on Monday was the only disappoint, as we couldn’t go to the museum, we wished we’d spent longer that morning in the grassland.

Ewan

Hello Rita,

so far it’s been amazing! I’ve taken a lot of photos Hope all is well with you. Nice weather, nice people. Enjoy the trip!

Elana

Hi Jack!

The trip was nice despite some changes due to Covid.

Would have loved to see another part of Qinghai lake and not the "scenic area".. Overall very good hotels and good food recommendations etc.

The guides were good, they had a lot of knowledge regarding the places we have visited etc. Would have liked to see them communicate more with other sources of information (head office) to keep them updated on changing policies and help them to think ahead and make decisions if something does not work out. Overall very pleased, thank you

Chriselda

Hi Jack,

Thank you for arranging our trip. We had an amazing vacation. The guides were very professional and incredibly kind and available.

Christelle

Hi Jack,

Thank you for some great days together. Nice company, perfect weather and fun activities. I could not have hoped for a better “last round” in China… Now I guess we all cross our fingers for not being hit too hard by the airline crises and Covid restrictions… All the best.

Thomas

Hi Rita,

Our guide Tenzin is an excellent guide and we had an amazing time with him. He was very friendly and very knowledgeable...

Akhilesh

Hi Tracy,

Our tour is really great ! So many nice moments.

Neubert

Hi Wonder,

We did quite a lot of research for travel agency before heading for our first trip to Lhasa, Tibet; since foreign travelers to Tibet have to purchase a tour. China Discovery did a great job in helping us get the Tibet Tourism Bureau permit, booking our train tickets from Xining, Qinghai Province, to Lhasa; and organizing a private Tibetan guide, Tenzin, and a driver, for our 5 days in Tibet. They also helped us with all Covid-19 safety measures and authorization requirements). Great sceneries and sites, especially Yamdrok Lake, Khambala pass (4800m), Potala Palace, Sera Monastery and Deprung Monastery. Our guide Tenzin spoke very well in English and was very helpful.

My suggestion: No need to visit Summer Palace; suggest organizing visit of Yack herd with Nomads in higher plateau and in Snow area. Otherwise, very good and Tenzin was excellent

Richard

Hi Vivien,

We are happy to answer your questions.

1. Our travel consultant, Vivien, was outstanding and exceeded our expectations. Due to covid travel restrictions, our trip had to be changed and postponed several times but Vivien dealt with this efficiently and respectfully despite at times having to change plans at the last minute. Without Vivien, we would have cancelled our wonderful trip. Every request we made was met and everything was highly organized and communicated with us downtown to the finest detail. The guides and drivers arranged were excellent and we felt relaxed throughout our trip.Vivien is a credit to the company and an exemplary representative.

2. Our tour guides had excellent English and were very knowledgeable. Especially appreciated was their patience and flexibility as I have a bone disease and often struggle to walk. They let me rest without complaint and went above and beyond in all regards even to Yenny ordering us some sesame rice balls to be delivered to the hotel because I had enjoyed them so much at lunch and Ellen taking us for hotpot for lunch at our request. Nothing was too much trouble.

3. We are leaving China this year and despite not usually using a travel agent when we travel, we hope to return to China in the future and will use China Discovery and hopefully Vivien without a doubt.

Vivien, words cannot express how grateful we are for everything you have done for us to ensure we managed a break away. Personally, we needed a holiday and you provided us with the most amazing trip.

Even though we have never met you and do not even know what you look like, you will hold a place in our hearts forever. You have truly been a blessing and we are eternally grateful for your patience, kind and caring attitude and professionalism throughout the last year.

Thank you so much.

I have attached some photos and you can use these if they are any good as well as our recommendations.

Val and Steve Hart

Hi Wonder!

No problem we are back in Shanghai now. The trip was wonderful!

Kristin

Hi Tracy!

We appriciate all of your support for the arrangement of our trip. We had great experience during our stay in Guilina and Yangshuo. We were impressed by our guide, Steven. He is very experienced. We learned a lot from him. Many thanks for arranging our trip and thanks especially for sending Steven as our guide! Guilin was very beautiful and lots to learn. We were very impressed by Steven's professional and imformative guidance, flexibility, and sense of humor. He was perfect in English too. We will definitely recommend him to our friends‼

Naoki

Hi Rita,

I had a lovely experience. I once I upload my photos I will send you the good ones :)

Emily

Dear Rita,

Yes, great trip in Huangshan, thanks to you and the local guides.

Stefanus

Hello Leo,

Yes we just got back to Beijing last night. It was so wonderful! We had the best time. Everything went smoothly, we had no trouble checking in our room was perfect. Thank you so much for all your help planning the trip.

Jozanne

Vivien,

Good morning! Yes-everything fine. Yesterday it was wonderful-nice weather! The Hilton is a nice hotel. Staff can speak limited English-but they are very helpful. Rooms are a bit noisy because walls are thin.

Natascha

Dear Tracy,

1. Yes, you are very efficient and accommodating to my needs. Tracy gets back to me very quickly, even when she is not officially at work. We communicate through WeChat. :

2. Arrangements are very efficient. Everything went as planned.

3. Yes, happily recommend you and have done so.

4. I have used the company twice for private tours and will do so again. Arrangements have been smooth and helpful. The two guides I have had have been excellent.

5. Keep searching out for more slightly off-beat tours. It’s helpful to try to avoid crowds; this is very difficult during Chinese holidays of course, but there is so much that is interesting that alternatives to some of the main sights can be probably be found at these times.

Geoffrey

Dear Echo,

First of all we want to share with you that has been an amazing trip, one that we will not forget. We definitely loved it! Going into detail: :

• Guide: Gary was outstanding, he had a very positive attitude and he had never lost the smile although travelling with kids can be challenging. He was willing to help beyond his responsability, flexible when needed and passionate about his job. Simon, was a good guide and help us when asked for his support although it was a bit difficult to understand. The only thing that it could be improved was that when we went to Dunhuang for the private dinner in the desert, nobody spoke english there and Simon didn't come with us so it was a bit difficult in the beginning.

• Driver: He was good and drive very safely.

• Hotel: Generally speaking all the hotels were ok but the hotel in Dunhuang was not really what we understand as a 5 star hotel (breakfast was very chinese, no decent coffee, issue with the heating, no english,...). Hotel in Jiayuguan was very good although the rooms were a bit small. Hotel in Zhangye was very good, they had a lot of details (our family room was customize for kids, little presents every day in the room, dinner was very nice and they had the best coffee of the 3 hotels in the breakfast, they try to speak in english).

• Hotel: Generally speaking all the hotels were ok but the hotel in Dunhuang was not really what we understand as a 5 star hotel (breakfast was very chinese, no decent coffee, issue with the heating, no english,...). Hotel in Jiayuguan was very good although the rooms were a bit small. Hotel in Zhangye was very good, they had a lot of details (our family room was customize for kids, little presents every day in the room, dinner was very nice and they had the best coffee of the 3 hotels in the breakfast, they try to speak in english).

• Hotel: Generally speaking all the hotels were ok but the hotel in Dunhuang was not really what we understand as a 5 star hotel (breakfast was very chinese, no decent coffee, issue with the heating, no english,...). Hotel in Jiayuguan was very good although the rooms were a bit small. Hotel in Zhangye was very good, they had a lot of details (our family room was customize for kids, little presents every day in the room, dinner was very nice and they had the best coffee of the 3 hotels in the breakfast, they try to speak in english).

Cristina

Dear Vivien,

Please let me give you more detailed feedback on the Silk Road trip:

1) Driver in Xining was outstanding, very attentive and also supported for check-in etc. So definitely recommend for future. The driver for the second part was also very polite and a very calm driver.
2) Guides:
a. Shawo was very knowledgeable and could provide lots of information. Probably based on her professional background working in university.
b. Lisa was very passionate about her job and anyone who wants to know details about Chinese culture should go with her.
c. Andy was from my pov the least engaged guide. For logistics he organized everything well and no problems. For the cultural parts he could provide information, but I personally did not perceive him as too motivated or passionate about guiding. So for groups who just want the logistics done, he’s fine. He did share some personal insights on how Dunhuang changed from his childhood to now which was super interesting.
d. English level of all guides was soso.

3) The Badain desert was my personal highlight extremely impressive nature and really great Jeep drive through the desert! Our Jeep driver was the best, I would always recommend him again for further tours! Second highlight were the rainbow mountains both for sunset as well as sunrise in the morning. To make this happen, the Kaoshan tents are necessary as it is so close by walking distance.

4) The national geologic parks were also interesting ad the nature was different in different spots, a guide who has more geologic knowledge would have been desirable.

5) Mati Temple was way too crowded. Dunhuang desert was also very touristy and crowded, so not the scenery I would have wished for.

6) Hotels were very good standard, I was actually surprised of the level offered!!! In Jiayuguan a bit dirty, but overall good. I did not like the mongol yurt in the Badain desert though, if it is basic standard, I would have wished it to be less touristy, but it was yurts, yes, but all else was just mass tourism. Something I know now I just have to accept. I had hoped for a remote small local touch experience, which it definitely wasn’t. Also, there was a group partying with loud music and fireworks in the morning. So I would prefer a hotel (and I now learnt it even exists) in the desert as the local experience is not given anyways.

Norma

Hi Riley,

Thank you for planning our trip so well

I wanted to let you know that our first driver was really excellent. Because we didn’t have a guide, he took care of our check ins at the hotels and also purchased our entrance tickets. We all really appreciated his hard work and patience.

Thank you!

Ruth

Hi Leo,

all fine thank you! The cruise was good, and the food was also fine. There was in particular, one girl, Natalie, she was really sweet and treated us very special!

Sofia

Hi Tracy

We have arrived and have met Darim! She is very kind and Mongolia is so beautiful!

David

Wonder,

The trip was really cool. The nature was breathtaking and it wasn’t crowded. Only the travel time was to short ;) all in all the driver did a great job. He drove really safe and improve his communication. The driver was kind and helped us in all situations. We can highly recommend him for travel. Our wish for the next travel could be more individual accommodations. We prefer more private homestay not so Hotels. The accommodations in the Mongolian Yurte and in the Russian Wooden House were amazing. Thanks for planning this great adventure . We are looking forward for the next travel with you on Christmas Time;) many greetings an thanks so much!

Anne

Dear Rita,

Sorry, my phone was off for a while to conserve battery.

we had a fantastic and memorable trip and our tour guide Lin was knowledgeable and went above and beyond.

Linva

Hello Tracy,

Absolutely perfect, everything was very well organized, the visits interesting and well explained, the places magnificent in every way. And a great group atmosphere.

Bernard

Dear Wonder,

We have enjoyed the time, thank you for the good organization. The hotels has been very good, the ship excellent. If there has been a problem, you and the guides found a good solution. My favorite impressions: the pandas, the night view from the ship to Chongqing, the view from the hill down to Chongqing.

Kerstin M.

Hi Vivien,

Ok, just double checking. Also thank you again for the driver yesterday. We had a blast. I wouldn't have been able to find my hotel with out him. He even contacted me this morning.

Elicia

Hi Leo,

The driver was great. On time and very helpful. He also had good local knowledge as I had some time before going to the airport so we stopped at two local sigthseeing destinations. All in all, I am very happy with the arrangement

Therese

Hi Rita,

It was really nice and thanks for the perfect organization.

Hans

Hi Riley,

Thanks so much for organising our trip. I’ve wanted to visit this mountain region for years and you helped make it possible.

The mountain and volcanic crater are stunning.

The hotels, particularly the Park Hyatt, were first class.

The staff were extremely helpful and friendly.

The biggest challenge we had was finding somewhere to walk. So much space and no long walks. Everything seems to be arranged around shipping visitors to the scenic spots, enabling them to take some selfies and then shipping them to the next place. And all without any walking in between. The sense is of arranging everything for a spectacular social media photo opportunity rather than enabling people to get, exercise and feel nature.

Thanks for having arranged the walk in the river valley. That was a very pleasant hour‘s stroll along a beautiful and quaint little stream.

We were also a bit unlucky. The few paths at the north gate that normally allow a few minutes extra daunder were even shut for repair.

No worries. We enjoyed it.

Thanks again. We very much appreciate the care and effort that you invest in these trips.

Andrew

Hi Riley,

The driver was very very good. Your help was excellent.

Herve

Hi Riley,

We really enjoyed the trip. Actually Steven gave us a feedback form when we were still in Yangshuo.

Atyasa

Hi Leo,

Thanks for your excellent performance, fast responses, anwerst to all questions. The arrangement was excellent although we asked the tour arrangement in a short notice, and the trip was very nice and relax.

Ira

Hi Aleia,

Hey wonder, sorry for the late reply but the trip was awesome for us! I think we both had a good time. The only thing I wish that maybe was different was the grasslands, we thought we’d see more sparse land rather than an organized villa kind of thing. Otherwise the rest of the trip was great, our driver was awesome and timely and Herry was also super sweet and got everything organized perfectly for us! We really got to know him. Thanks!

Aleia

Hey Wonder,

Sorry for the late reply but the trip was awesome for us! I think we both had a good time. The only thing I wish that maybe was different was the grasslands, we thought we’d see more sparse land rather than an organized villa kind of thing. Otherwise the rest of the trip was great, our driver was awesome and timely and Herry was also super sweet and got everything organized perfectly for us! We really got to know him. Thanks!

A friend of mine wants to book Inner Mongolia, so I’d like to share your contact. Can you add me back?

Aleia

Hi Vivien,

Xi’an was very nice. But I think two days enough. Good weather.

Thank you, was very nice location, definitely worth visiting it.

Hi Vivien, and I skipped the boat tour and went on the mountain, very nice. I can recommend. Nearly no clouds.

Yes, as an option. You even don’t have to climb, the view from the top station is already perfect.Pictures are taken from there.

Hi Vivien, sorry for writing late. We came home yesterday late and did some washing and housework today. Thanks again for the very nice trip. We got lots of positive feedback from our friends and some are considering to visit Xinjiang as well. Thanks again and have a good night.

Thank you Vivien and I know you will look after our friends trips, that’s why I can recommend you without any doubts.

Thomas

Hi Johnson,

I still owe you some feedback about the fantastic trip to Qinghai and Gansu province.

The whole service and organization was again flawless and very convenient. We felt very well taken care off.

Highlights

• We really enjoyed the bike ride along the Qinghai lake. Our guide Sally chose the best bike rental. We got really good and robust bikes and could easily ride along the lake on the dirt road. That was a super nice experience. We stopped wherever we liked to take pictures.

• We LOVED the night in the yurt. The tent is very spacious and convenient, and the shared bathrooms were super clean and well maintained. And in the evening we had dinner sitting outside beneath the stars being surrounded by the Rainbow mountains. This was a fantastic experience and we would not want to miss it.

• Your best recommendation was the two days in the desert. This was a mind blowing experience. We have never seen a landscape like this. The driver made us feel very safe and we could stop for pictures everywhere we liked. And staying overnight in the headman’s house was also a very special experience and allowed us to get up for the sunrise. If guests have enough time, I would definitely recommend it.

• The open air show in Dunhuang was very nice. We had dinner in the Silk Road hotel on the roof terrace before. I would recommend this show for other travellers.

• We also especially want to mention our guide in Gansu province: Spring . She adjusted the program to our wishes. She was always there for us with tips and support, but also gave us our freedom and room to explore on our own. She was really listening to our wishes and always made it happen (for example flexible lunch breaks, flexible timing, recommending Chinese food, reduce the program when we were tired). She adjusted to us which was highly appreciated.

Hotels

All hotels were fine except for the Jiayuguan Hotel (Guancheng Silk Road Culture Expo Park). That was really old and not very clean. I know you only had to book it because the other hotel was cancelled. Just for future guests we don’ t recommend it.

We liked our hotel in Dunhuang a lot (WanSheng International Hotel), because it was walking distance to the night market. We went there every evening. Another good hotel option would be the Silk Road Hotel (close to where the open air show is) with the roof terrace overlooking the sand dunes.

Do different next time

The boat tour on the Qinghai lake was not so exciting. You can only stay inside the boat. The little island we went to was nice to explore on foot and take some pictures, but our expectation was more about the boat tour itself, so that we would probably not repeat a next time.

I hope this feedback is useful for you.

Wishing you a good week.

Best regards,

Christine

Dear Echo,

Thank you for the quote. We have decided that there is not enough time to go to Tibet with my husband having to go back to work on August 4th. We will plan in advance to go in the October holiday.

Thank you for arranging an amazing holiday for us in Inner Mongolia. We had a fantastic time, particularly enjoying the Arxan area and the lovely cabin overlooking the forest and river that you booked for us.

I will contact you about Tibet and other trips in the near future.

Have a great day.

Kind regards,

Sandra

Here is some feedback on the trip (Trip notes):

Day 2 - this was the least impressive day. We went to see the Moriegele river bend which was very similar, possibly not as beautiful, as the many of the other rivers we saw later. We drove straight to Ergun wetland park which was one of the least impressive scenic areas and were at our hotel by 1pm. The hotel was ok but not great (understand that there was an unforeseen change). Ergun was not a very pretty city and it appeared there was nothing to do there (we asked the driver). We felt this was a not a great start to the trip and were a bit concerned. Luckily, everything got better from day 3.

Day 3 - loved the drive and the reindeer. We asked to go to the Moerdaoga National park but we now know why it was not on the original itinerary as it is not the kind of thing that adult foreigners like. Train was quite boring and loud and the stops were very pretty but too short. Shiwei was a lovely town but the hotel was quite dirty and the owner was very unfriendly. We enjoyed watching the sunset and then eating outdoors on the lively street.

Day 4 - the white birch forest was very nice, particularly the hike to the top (you should mention this so people don’t accidentally miss it) where you can see beautiful scenery all around from a high vantage point. The yurts were well situated and cosy. Sunset was beautiful. The bonfire party was not exactly what we expected but was interesting.

Day 5 - horse riding was beautiful and lots of fun. We loved the scenery’s and being deeper in the grasslands, away from people. It is quite pricy, you may want to mention this in future so people are prepared. Manzhouli hotel felt very luxurious and the city had a nice atmosphere.

Day 6 - matryoshka park quite interesting but many things were closed. Long drive but very scenic. Arxan town very pretty and the hotel was nice. Hot springs were so-so, not very natural. You could remind people to book tickets through hotel to get the 50% discount.

Day 7 - we really loved the Arxan scenic area! It was so beautiful and unspoilt. It was also very well set up and it really felt like you were in nature (no music blaring and not overly crowded). The pathway to the top of heavenly lake was under construction so we could not view it from above. We really liked 3 ponds gorge and shitang forest. The bus situation is a little bit confusing but we managed to get where we wanted to go. The wooden cottages were wonderful, perfect place to unwind and look at a lovely view after a long day. They tried to put us in one of the back rooms with now view but we asked to be in the front and they gave us one (you should try to ensure guests get a room with a view, much better).

Day 8 - we were supposed to go to azalea lake but ended up at camelback ridge instead, very beautiful! It was quite a long drive to the area so we did not have time to do azalea lake too as we had a long drive ahead of us back to Hailar.

Day 9 - perhaps some suggestions of things to do in the area would be helpful for visitors? We went to Hailar Forest Park which was actually a nice place to walk around

Hi Leo,

Overall Experience:

Overall we had a fantastic trip! While we have always been more independent travelers, the changing status of restrictions due to COVID made us reluctant to book our own trip – we wanted to have someone we could call and/or have by our sides to help address any concerns, at least someone with a better fluency than ours. We loved everything about Ping’an and hope to return to see the terraces in a different season. We loved the Yangshou and hope to return there – it’s an easy train ride from Shenzhen.

Transportation:

The train was super comfortable, all pick-ups and drop-offs were good, the van was comfortable and the driver was safe.

Lodging:

We loved the atmosphere, the room, the people, and the food at Longji One Art Hotel. One of our favorite places, we hope to return and stay there. The Family Room had ventilation issues upstairs in the loft, but the room A/C was awesome.

The Shangri-La in Guilin was our least favorite. The room was stuffy and hot, and even with a fan that we requested, it was uncomfortable to sleep. The theme was amusing – as a family room, it had a tent, but the bathroom accessories were for an infant, not an 11-year old. We would not stay there again, nor recommend it to friends.

The Bamboo Leaf outside Yangshou was really great. By fate, we knew a fair amount of people staying there, from Guangzhou and Shenzhen. The food there was FANTASTIC! We definitely plan to return to Yangshou and would stay at the Bamboo Leaf. We would go just for the dinner!

Sights:

Longji Rice Terraces – incredible beauty! So few people were there, we had the whole area to ourselves. We would like to return to see the terraces in a different season. It FAR exceeded our expectations!

Guilin – we live in a big city, so seeing another city is less than a thrill. Reed Flute Cave and Xiangbishan were cool, but not awesome.

Li River – we were the only boat on the river – the sights were amazing, well worth the trip. The provided lunch was actually quite good.

Yulong River / bamboo raft – we liked the more intimate setting, some great pictures.

Comments:

I would recommend you and the tour company to others - everything worked as planned and promised. We appreciate your help, and had the comfort knowing that if the situation changed due to travel restrictions, etc., we had someone to help us. It was a curious time to travel, as cases were picking up in other areas.

Small Things:

It would have been better to know about packing ONE bag to take up to Ping’an. While it wasn’t a terrible inconvenience to unpack/re-pack in a parking lot, I wish we had known.

Peter did a nice job. He wasn’t the best guide we ever had, but he was OK. Very friendly and polite, his English was fantastic, and he shared a lot of his knowledge. However, I would prefer not to use him again.

Leo, if we need help with another guided tour the Fall, I will reach out to you!

Many Thanks.

James

Hello Wonder,

We enjoyed the cruise very much! Everything was perfect. The ship is very comfortable, the staff of the cruise is very thoughtful, helpful, polite. Everything was organized very well. EVerything was on time, on schedule, there were no troubles at all. We cold relax and just follow the agenda. Even though we had only 4 foregners on the ship, everything was duplicated in English for us - all the excursions, all the announcemenst, all the notices - the stuff was taking really good care of us. I really can not think even of 1 complaint. The views were just breathtaking, we took so many pictures! We will definetely do it again in autumn - winter, and probably for a longer period. You also were very helpful and made our choice and booking very easy and without trouble. Thank you a lot! I already recommended this trip to my all friends an colleagues.

Yana

Hello Tracy,

Good morning. I completed a form for Aten. He has it, but I can share with you as well. I was very satisfied with the service from you, from him and the driver.

Yes, I did. Shangri-La and Yubeng are very special places. I hope to come back again.

Geoffrey

Hi Johnson,

Good morning, Well arrived in chengdu. Hotel Rhumba very good. Much better than Sofitel. Rhumba room infrastructure is newer, modern and well maintained. Breakfast is very good with a lot of choice, western and chinese food.

Up to now, two best hotels are le Meridien and Rhumba.

For your info, Sofitel despite its French Brand and 5* has aged and Howard Johnson was well below a 5* standards.

Sorry, haven't read and reply to this message. Mobile internet most if the time switched off to spare battery.

Regarding Grass land, upon our arrival at Chengdu airport, we have been mislead by the first taxi driver who said that after having seen Jiuzhaigou, it was not worth seeing Huanglong on the second day as it is similar to Jiuzhaigou. He praised instead to see the grassland depicting the beautifulness of the blossom flowers. Frankly speaking, it was not worth at all. I guess that the first taxi driver never saw Huanglong and recommended the grassland with the best intention.

Today, we are on the way to day 8 tour with Jane.

Tours we have done since we started our journey are wonderful.

We will send you pictures of Jiuzhaigou and Huanglong are the most beautiful sites to visit. We will send you pictures.

We took very few pictures of Grassland, not worth to see at all for foreigners. The main attraction given by Tibetans people is horse riding up to the hill to have an overview on the grassland. The guide said price for the horse trip to go up the hill is about 300 rmb. For us, it was not worth it.

Tibetans are also preparing BBQ lunch for tourists. Besides, that nothing else. We didn't take lunch so can't tell about the BBQ.

We will also send you the few pictures taken which give an idea. There were groups of Chinese tourists coming by car or bus.

Ping & Paul

Hi Wonder,

The tour itself was good many beautiful sights. The first week in August is not the best time due to high temperature and heatwave. I am sure if we done this in spring or autumn even winter would be even more spectacular. Overall we had a wonderful trip one with memorable and captivating sceneries. Amazing views from the glass skywalk and bridge. I would strongly recommend that Guilin and Yangshuo are must see in China. And appreciate you provided the information and tour. Although improvement can be made to ticketing which should be prebooked and paid instead of collecting the tickets on site. Fortunately there were no queues in most of the sights. Can’t imagine the waiting time if we need to pick up tickets at every sight including the cruise. Would have been great if all tickets were online and sent to us before hand like air ticket. I understand in some sights this is not possible cos we are expected to buy the tickets when we are there. Not very convenient, perhaps the tourist organisation can suggest to these sights to ease queues through online bookings and allow visitors to scan their passes upon arrival. Ideally skip the queue. Though this time there is no queue since it is not national holiday.

Emily

Hi Lyn,

Please find hereunder our assessment about our trip in Qinhai:

1. Program: it was well made:

- Qinghai lake and Chaka lake were as expected. We liked them and liked the road trip, with a little disappointment because we were hoping to enjoy the wild nature and instead we had the feeling to be in Disneyland for the two main attractions.

- Kambula Park: beautiful! It was beyond our expectations. We really had the wild nature for ourselves with no tourists and breathtaking landscapes.

- Bingling Cave-temple: fantastic! It was the highlight of our trip. We didn’t expect such a marvelous combination of natural settings and buddhist statues and carvings, It was raining with few tourists. We were soaked to the bones but we enjoyed every moment.

- Visit of Wutun and Longwu monasteries. Wonderful! No tourists. Thanks to the guide who knows the monks in Wutun, we could have a private visit, possibility of taking pictures, explanations of the different paintings and statues,…

- Visit of Ta’er monastery: it is a must! However, because there were so many tourists, many things that we could do in the previous smaller temples were not allowed (taking pictures,…). If I have to choose, I would choose the smaller temples. However, the museum of butter sculptures in Ta’er is extraordinary, much better than the one we visited last year in Labrang.

- Visit of museum of Tibetan medicine and civilization: good. The world longest thangka is really impressive. The other elements of Tibetan art, medicine, utensils, … are interesting.

2. Hotels:

- Wanda hotel in Xining: top hotel. Excellent. The second night with the upgrade to executive floor, it was really good.

- Hotel in Chaka: correct for Chaka. Breakfast: no western food, not even coffee. We are used to western breakfast.

- Hotel in Linxia: correct. Breakfast not too good but better than in Chaka

- Hotel in Xiahe: below our expected standard: room too small, breakfast of bad quality, including the Chinese food!

- Sofitel Xining: top hotel. Excellent!

3. The car: Renault Koleos. A bit old, small and under the standard I expected, but overall correct.

4. The people:

- Driver Han: very helpful, a bit bad tempered sometimes but overall good.

- Guide Lee: excellent. I really like his knowledge of Tibetan culture and religion, he could answer all my questions on any subject (I have a lot and I usually exhaust my guides). His friendship with the monks in Wutun was great. He is definitely one of the best guides I ever had!

Conclusion: I am very satisfied with your arrangement.

Best regards

Andre

Hi Tracy,

The Daocheng tour is great! Having a good time.

Jennifer

Dear Lyn Wang

We had a very fine and well planned trip to Guilin and are most grateful to this great experience.

We think the tour was a fine mix of three very different and well selected locations.

We were especially grateful for the pleasant and professional guiding by Steven.

In all respects an absolutely positive experience for us.

Sincerely

Helle and Leif Thuesen

Hi Rosalyn,

We enjoy our trip. The boat is very clean, the food is good and the staff nice and helpful. We enjoyed vey much the scenery from the boat. However, the includes visits were a bit disappointing.  Moreover, we could not go to Chongming because of the navigation. We are globally satisfied with our stay.

Hi Rita, sorry for the delay in responding. Yes, I really enjoyed the cruise! Thank you for your help in arranging!

Thanks for all your help for our group holiday. We will be using this group for our group communication.

Hi Rita,

The trip was amazing. Thank you, I will definitely use your company again. At every stage I was looked after so well, the guides were so useful and were always on time and easy to find. The 3 day cruise down the Yangtze was so relaxing and comfortable. Thank you.

Hey Rita, it was a great trip. Many memories.

Hey Lyn, just spent the afternoon sleeping. I had a lovely time on the cruise, thanks for arranging it, I'll recommend you highly to my friends. There were some service issues on the cruise with my itinerary not being delivered to my room like for the other guests. Apparently they had my room number wrong for delivery or something, but I still had a lot of fun. Is there a formal feedback system you'd like me to use or just general comments like that?

Hi Lyn,

Wonderful time. Daniel was amazing! They went above and beyond to accommodate us. We are both vegetarian and they made sure we had a special dish every meal!

Hi Rita,

We had the best time on the cruise thank you. We will book another trip in winter time if they are available.

Dear Leo,

Thank you very much for arranging today’s tour for us. We had a really great time & were incredibly impressed with our guide, Evan.

As requested, here is our feedback:

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? YES!

2. How do you comment your tour arrangements? Leo was very polite & professional in arranging for our tour, answering questions & connecting us with our guide. The gift sent to our hotel room always a very nice touch!

3. Are you willing to recommend our service to your people who also have an interest to visit China? YES!

4. Your general opinion on us? The tour description we found on the website was well-written & Leo answered any other questions for us. Our guide, Evan, was very professional but also friendly. He has a lot of knowledge about the irrigation system, the area, culture, Taoism & Mount Qingcheng. Evan made sure we were comfortable & made today very easy for us to navigate. It was a fabulous tour that we would highly recommend!

5. Do you have any suggestions on improving our services? There were a LOT of stairs at the mountain. It might be helpful to ensure that people understand the level of fitness required for this tour as well as the need for proper footwear :)

6. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail? YES - attached.

7. We sometimes have requests from potential customers who would like to inquire from or our ex-customers.

May they contact you for advices? Yes.

Again, thank you very much for your arrangements, Leo. Evan was really fantastic & we enjoyed a really special day with him touring a beautiful area of China!

Amy

Hi Riley,

We are back in Shanghai. Everything good thanks. David is a good guide

Dear Rita, thanks for your update. The driver will do the transportation from the airport to the hotel and the hotel to the airport again. Am I correct? Today was a beautiful day in Jiuzhaigou. I hope that tomorrow we will have one more time luck with the weather.

Dear Zeva,

Beijing: We had the Great Wall all to ourselves. Fantastic experience. Had a fantastic day.

Guide was amazing, driver amazing, hotel amazing. All 5*

High-speed Train: Looking forward to it. Business class is amazing.

Xian: Today was such a special day, one of my dreams came true, to see for myself the Terracotta soldiers and horses. I was in awe. I cannot find the words to express how amazing an experience it was. Our guide made it even more special, he shared interesting knowledge with us. I am so grateful for this opportunity.

Today’s highlight, biang biang noodle and Chinese burger, very delicious

Xi 'An trip was fantastic. Timo was an amazing guide. Looking forward to the next leg of our journey.

Guilin: Hiking up the Longji rice terraces today was like entering a magical world. The 93% humidity did not deter us

Today was a gastromical delight. The local cuisine at Longji is 5*. The highlight was seeing our vegetables being picked in the garden and then cooked for us. The taste was unbelievable and the icing on the cake a bottle of Portuguese wine. The local wine is great too, more a desert wine. I'm in heaven.

Today had many highlights, visiting the Yao village, where women have hair over 1 meter long, seeing the amazing Reed Flute caves, seeing the sun and moon pagodas and of course my birthday. Its been a wonderful day. Thanks to all who made it so special and for all the birthday wishes. I am so blessed.

Wow, another fantastic day. Li and Dragon river.Wonderful scenery, delicious food, great company and more birthday presents. I am eternally grateful.

Our trip to Guilin was amazing. Alice was a wonderful guide. The only downside was the attitude of the staff at the Armari hotel. They seemed a little uneasy as we were foreigners and even wanted a covid test. Alice handled the situation very well though. The hotel room and facilities were great.

I would give a rating of 5 for the hotel room, facilities and location but 3 for customer service.

Yangtze River Cruise: Its been a great trip.

What better way to finish a holiday than a cruise on the Yangtze river. The staff on the Century Paragon ship made it a journey to remember.

Our final trip before returning home. The three gorges dam, magnificent and powerful.

We had a great holiday. The whole trip was well organised, the guides anazing, everything was perfect. Thank you.

Dear Riley,

Thank you! I was confused. Glad it’s all taken care of. Jenny is a great guide and Hui a great driver. We are enjoying our time here. Just wished we had an extra few days. Lots to see!

Dear Rita,

Dessert trip is finished.

Driver very nice and professional! Amazing views.

Hi Lyn,

Sorry for the slow reply. The cruise was really good; considering how few foreign passengers were on board the staff really went out of their way to look after us.

Thanks Leo for organising this trip. We had good time;

Huangshan: we loved the place but felt sad that this was not the right season for it.. So while booking you can just inform us on the same.. I had checked the weather before going, I knew it was raining but I thought it like shenyang rain.. Light.. Not that heavy.. So if possible just give an info on that to people..

Driver and vehicle: good

Guide: very good

Hangzhou: good place.

Driver: very rude. Not even accommodating a small requirement of stopping at a supermarket.

Guide:Very good.

Shanghai and around: good

Driver: Kind and helpful.

Guide: very friendly, helpful and good.. Appreciate that she helped us for booking food online..

Guides were supportive at all places.. Thank you!! But again a feedback for your company: Try being little flexible when you are doing a customized trip. Customized trip is not just booking hotels or car. Clients need more flexibility in terms of everything when we know we are paying more than just for the trip expense

Hi Wonder, back to Shanghai, it was an amazing trip, and the driver is just a great guy who really help us from the beginning to the end. Thank you for everything.

Here is my review about the trip to Guilin, it’s just our point of view so there is nothing bad about what I will say.

At first we had an amazing driver, friendly and always helping us for everything, and very good and safe drive.

Day one was great, not really a lot of things to see or do in Huangluo Yao village, but it’s ok, by the way the restaurant the driver bring us there was very great, best Chinese food we had in China. Ping’an Village is just wonderful, walking in the middle of the rice terrace with an amazing view was perfect. The hotel was nice too (sorry to disturb you this day, but after I realize the woman playing with a kid on the terrace was working for the hotel, at the beginning I thought she was a client), by the way, it was great, she really took care of us, and again excellent food, the view from the room is great too.

Day two was great too, thousand layer terraces is a place to see, and the cable car is very useful, Ping An is better cause we really are in the middle of the rice terrace with all the farmer around, it’s really local, 1000 terrace is more for the view and we really enjoyed it.

Visit of the Tea farmer was interesting.

Then back in Guilin, we went to the city to the pedestrian street near a lake with two beautiful towers, and also went to a park near a hill. Guilin is a nice city but it stays a city, the hotel was great too, but all was a little bit too much “metropole”. I think it should be better to stay in a more local place like small village close from Mopanshan. Nothing bad about this Wonder, but we come from Shanghai who is a big city, and when we go out from a city it’s nice to be in the country side. The hotel was perfect too, but it’s the kind of hotel I go during some business trips, by the way we know Guilin now.

Day 3 was very very very great, the cruise is amazing, the bamboo boat very great too and the country side of Yangshuo is just wow, so beautiful, we have rented a motorbike from the hotel and wend around in the afternoon, just beautiful, we really enjoyed. The hotel was perfect too, all the staff speak English and are very friendly. In the restaurant, Chinese and Western food was nice too, in the evening we went to see a show in Yangshuo, they knew we should come back late and they manage everything so serve us after 10pm. Very great hotel with a so beautiful view. This is the point, at the hotel at Ping An village or Yangshuo, in the evening we can enjoy the view from outside on the balcony of the room, drinking a glass and smoke a cigarette, it’s just empty out mind and we really enjoy this moment, thing we cannot do in Guilin for example.

Day 4, back to Guilin and go to Elephant Hill, it’s just a park like the 100 parks we have in Shanghai, nothing special to see, especially after seeing the rice terraces around Ping An and the beautiful landscape from Li River and Yangshuo. Reed Flute cave was just wow too, so so beautiful, that was the first time in my life I saw a so beautiful cave, really love it.

This trip was the best one we did in China, we both love it, just wish to have one more day in Yangshuo. If I need to give a note I will give 9/10, Thank for your great work.

Thanks for all your help Jack, we really enjoyed our trip! Would definitely recommend to friends in the future, our driver was excellent.

Hi Tracy!

The tour to Qingdao was as expected, a really nice and good trip.

Both the guides hade good knowledge about the things and the English was good.

A small disappointment was the lunch on Saturday (KFC) but it was the only choice at Laoshan mountain (no other restaurant).

The lunch on Sunday on beer street was good, with local food.

We were able to try a lot of different Tsingtao beer even in plastic bag.

We really enjoy the trip to Qingdao.

Best regards

Per

Hi Tracy,

We are back comfortably. Thankyou for organising the nice trip.

Hi Tracy,

I am back in office overload with work. Everything went just perfect. I completed my feedback form yesterday and left it to Bree. Definitely will recommend your agency to my friends. Will appreciate if you can send me an invoice form so I can get FAPIAO. Thanks in advance.

Hi Lyn,

The trip was very nice. The places are amazing. Food wise some of it was good, but some hotels had a difficult time with meals (example Heshe where we had to order meituan as there was no open kitchen).

Car is a little uncomfortable for adults. The space between seats is a little tight. Another version of van would be more suitable for long travel.

Would better to sleep 2 nights in Yangshou.

Steven and He were very nice and accommodating.

My wife and daughters really enjoyed the trip. Other than the food (we don’t eat fast food, and we are all vegetarian, so sometimes it’s a little tough to find healthier foods, or not so fried) but we loved it.

I added some activities which you can put into your schedule for sure (the cable car and the glass bridge for example), so in general an amazing trip.

Hi Rita,

Fabulous trip to Zhangjiajie. Thank you so much for organising a brilliant itinerary. We loved everything. Our guide Lily was exceptionally good. I would recommend using her again. The driver also excellent.

Hi Wonder,

We are at the train station now. We all have had a wonderful journey to Inner Mongolia. You organised everything I asked for and Tom and Sky were excellent. We have eaten amazing food and stayed in wonderful hotels. I certainly would give your company 10/10! Thank you.

We all said that we could not have asked for a better organiser. You did everything we asked and we are all going to be passing your name along. Thank you. I have learned so much.

Good morning Jack,

Lee was excellent. Very personable, very professional. Your drivers were very good. The pace of the trip was good. We enjoyed seeing both reconstructed and old wall. It gave us a much better appreciation of the work to not only to build but to maintain as well .We would caution that knowing in advance what sections of the wall are closed would be helpful. The second day it seemed we spent more time hiking in the brush than visiting the wall itself. Plenty of water and bathroom breaks were offered. Li was very knowledgeable about the wall and history. He gave us information in the van and allowed us to enjoy the wall without interruptions. Great job on his part The water town hotel was very enjoyable. The room was clean, air conditioner, and felt traditional but clean and new. Li did a great job of preparing us and getting us through the security points at the square. The local farmhouse restaurants were decent and the people very kind.

Xi'An: Tomi was good. He had a less engaging tour so our interaction with him was less but still enjoyable. He accommodated our request to spend time with friends that were in the area as well.Muslim street was very small and not as unique as I thought it would be.The bike ride along the city wall enjoyable. Better first thing in the morning or late afternoon. It would have been too hot for a mid-day visit.We stayed at the W in Xi'An. Great place to stay. I would visit that property again. We ate dinner at a new Turkish restaurant called The Chill right outside the hotel. Would recommend.Warriors was amazing. Tomi's knowledge very much appreciated. We were two and half hours early to the airport so timing was a bit off.All said, we would definitely use China Discovery again.

Overall the 敦煌，张掖，嘉峪关itinerary n hotels are good. Guide Gary is very professional and passionate about Chinese history (he was previously a middle school history teacher). 西宁 hotel & guide Daniel were good too. Suggestions (1) Chaka lake is very nice but due to flight timings we only spent 30 min at the lake itself. (2) I think if we were to recommend friends, we would ask them to cut the 阳关，玉门关，汉长城 and spend more time in Xining (there is a nice temple near train station) and Chaka lake. (3) You should strongly recommend that guests spend at least 2 hours at Chaka lake itself excluding the traveling (once you reach there, you need to take bus n train to reach the lake, that itself takes almost one hour including waiting for passengers one way). Thanks

Jack, you have been professional and always trying to find a “yes” for your customers. You responded positively to some negative feedback (from my friends) and offered good alternatives. I will certainly still recommend you to others.

Dear Jack,

Thank you very much for your advice and organizing of our 4 day trip to beautiful Wudangshan. It was a great big-city break and a perfect combination of nature and culture. Amy is an expert guide who knows her place well and showed us some most serene spots. We were very luck with the weather as well and are already thinking of coming back in autumn for more hiking and tai ji.

Best regards,

Lisa&Joe

Hi Wonder,

Yes, we had a wonderful trip. Very good guide!

Hi Jack,

Here is our feedback.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

From the very first e-mail exchange with the agency, our contact, Jack, has always been very professional and fast in providing all the information requested as well as his recommendations and advice.

2. How do you comment your tour arrangements?

The tour arrangements reflected what had been agreed and the tour ran smoothly. The guides and drivers were competent and flexible to accommodate our requirements.

3. Are you willing to recommend our service to your people who also have an interest to visit China?

We will recommend China Discovery to friends who will look for an agency to travel around China

4.  Your general opinion on us?

Dear Jack, you provided an excellent service. We really appreciated your kind gesture in providing the cake for celebrating Laura’s birthday. Thank you!

The trip was superb and the driver excellent.

I took so many good pictures during my trip from Chongqing to Yichang. Now i realized why so many famous chinese poems produced from the 3 gorges area. The vibe and the scenery of this place has unusual beauty which create big stream of idea for everybody who stay here.

Dear Zeva,

Everything went smoothly.

Thanks for your help.

Kind regards

Gudrun

Vivien,

We have arrived in Sanya and are on the way to our resort.  Thank you for arranging the very helpful guide and driver this morning. They were professional and prompt.  

Do you have a feedback form that I should complete or would you like me to write something in my own words?

I must tell you, the cruise was amazing!  I have never felt so much like a queen as I did on the cruise.  The staff was unbelievable, the accommodations were excellent by my western-standards, and the activities were splendid! Nobody wanted to leave the cruise!!  

The two boys enjoyed the unlimited “mocktails” drink package and flying kites on the sundeck.  The two girls enjoyed the “mocktails” and the variety of relaxing spaces on the ship.  Sometimes they wanted to relax in the Executive Lounge, sometimes they wanted to do karaoke.  It was wonderful that the children had easy access to any place in board that they might have an interest.

As you know, we already recommended you to my friend Sylbeth. We will continue to recommend your services.  If we have time for one more vacation before leaving China, we will definitely arrange it through you.

Thank you,

Wendy