Wonder Wang - Our Professional China Travel Consultant

Hi Mr Wang,

Thanks! I had a weekend away to Xi’an, China to celebrate my birthday. It was an exciting weekend and it was certainly something off the beaten trail for most of my friends. The itinerary you have suggested provided good coverage of the city’s rich history. From the fascinating Terracotta Army to the City Walls to the sacred Mount Hua, to the Muslim Quarter to the Drum & Bell Towers, there’s an interesting story from every historical era in Xi’an. I managed to hike up Mount Hua from North Peak to West Peak, but I didn’t get to do the dangerous plank walk as it was closed.

The hotel Eastern House was very accessible too with food places within steps and its proximity to the Drum Tower is a plus. The room was very clean and comfortable.

At this point, I have to quickly mention our amazing tour guide Betty Jiao Yan who was assigned to us as part of our private tour package. She made our time feel so very special and I wonder if Xi'an would have been as awesome without her. She had such a positive and caring nature and when we had to say goodbye, we felt very sad. It was strange to miss a guide after only knowing her for 5 days! Luckily we still keep in touch on WeChat. Our driver Mr Ma was very polite, punctual and accommodating, making our travel a pleasant experience

Anne

Good morning Wonder,

I am on my way back to Seattle, Washington today I wanted to thank you and your team for the excellent arrangements. Morgan is a top notch, fantastic guide. He made the journey of the tour a great experience.

Cheers

Joe

Dear Wonder,

Sorry for the super late reply.

Your company consultant (Mr Wonder) has been super efficient replying and solving my doubts. He follows up every single details and everything went smoothly under his guidance.

The service was great from every aspects on the cruise during the tour.

Definitely!

Pat

Hi Wonder,

Sorry for just replied your email. We just reached home safely.

Our trips were awesome! We really enjoyed our trips from Yangtze River Cruise to our private tours. Not only we had much fun, but also gained much knowledges.

First of all, I’d like to say thank you so much to Wonder for helping us to arrange our trips. The way he followed up his first email that went to my email spam was awesome. That’s the reason I chose him as my travel consultant. He showed me from beginning that he’s a responsible person.

During our trips, we were accompanied by Nancy, David, and Jack. All of them were very on-time and very knowledgeable; they speak English fluently. That helped us to understand the long history of the places where we visited. The restaurants that they recommended were also nice.

As my thankful to China Discovery, I’ve recommended this company to my relatives and friends who asked me about my trips. Again, thank you so much!

Sany

Hi Wonder,

Snow Town was good but very commercialised. However Ivy was a great tour guide. Very initiative& helpful

Pat

Dear mr. Wonder Wang

We have arrived at Chengdu and met Kevin. He is wonderful.

We do have a very great time during our tour at Beijing and Xian. Jack and Jessie, both are amazing. Also many thanks for the whole amazing trip here.. hopefully, someday we can go back to China again.. your country is very beautiful and rich of history.. we do really love and enjoy it..

Diana

Hi Wonder!

We had an amazing time in Zhangjiajie and Fenghuang! The guide was excellent! She was very friendly and flexible and the most importantly is that she seems to understand what foreigners like. I would totally recommend her if you have foreigners group visiting Zhangjiajie.

Also the itinerary you organized was wonderful too! There were some hiking and some routes that were not yet popular and we enjoy that because it’s less crowded and more relaxing!

Panuwat

Hi Wonder,

Nice trip we had at Changbaishan despite the super cold weather.

Alice

Thank you for the Christmas greetings, Wonder!

our bullet train back to Hong Kong which was comfortable and fast. Our tour guide Matt waited until we boarded, to be sure we were on the right train. Nice service!

Since this was my first trip to Hong Kong, I really appreciated the service of this tour company (Dec. 4-7, 2023) and you are wonderful! Mr. Wang answered questions in a timely manner and was always courteous and patient! I would definitely work with him again!

As well as Hong Kong, I really wanted to visit the new modern city of Shenzhen, and China Discovery provided the visitor passport needed to cross the border. I found this very helpful and convenient.

Our flight into Hong Kong had been delayed by about 2 hours, but our driver waited for us at the airport. Such a relief having an airport pick-up!

The Hong Kong hotel was in a convenient walkable area with shops, restaurants, taxis and metro a block away. The hotel in Shenzhen was modern and clean, with nearby Starbucks and food shops.

We had great tour guides, very interesting, knowledgeable, and patient- Eddie (HK) & Matt (Shenzhen). The drivers and cars were excellent and they always provided bottled water for us. We always felt well-cared for, safe and comfortable. Pick up times were perfect.

I loved our tour around Hong Kong Island, from Victoria Peak in the north to to Stanley Market in the south. Did not have time for lunch, which would have concluded the day nicely, but we did have a fun short water-taxi ride in Aberdeen.

In Shenzhen, we enjoyed going up the highest building in China, and visiting the factory-turned-Art Gallery mall. We had a lovely lunch there in the garden, then on to the cultural village with mini famous buildings, ethnic group dances and music, and the spectacular Horse Show! So entertaining and exciting! I think we could have fit one more visit to another site, before heading to a shopping mall

You arranged our bullet train back to Hong Kong which was comfortable and fast. Our tour guide Matt waited until we boarded, to be sure we were on the right train. Nice service!

It was a pleasure working with this tour company, with you, and each tour guide and driver! I highly recommend this tour, and tour company.

Fabulous tour and service, and excellent people!

Michelle

Hello Wonder

Huangshan trip is very nice. We all enjoyed it. We particularly like Su House. And huangshan mountain is very beautiful

Jeslyn

Hello Wonder,

thank you for all the arrangement. The scenery is nice!

Trina

Hi Wonder,

Thank you again for coordinating wonderful itinary seamlessly. My response to tour questions is under each question.

1. Yes. They provided very detailed answers and clarification to my questions in a timely manner. Also they facilitated abundant invitation letter so I could apply for and get China tour visa on my own without difficulty.

2. Every tour guide was kind, friendly, welcoming and informative. Especially guide at Dunhuang and Kashgar acted beyond my expectations and helped me solve problems with money exchange and airport check-in respectively.

3. Definitely. Only one thing I would like to note is that Kashgar Bazaar (typically sunday Bazaar) was no longer available in Kashgar.

Thanks in advance.

mija

Hi Wonder,

thank you so much for covering us on the ride down towards the main entrance. Thx!

We really enjoyed Jack’s host! He is a very attentive and knowledgeable host to us. We are all very grateful to have him bringing us around. Thx so much.

Angeline

Hello Wonder,

I am finally back in L.A. after the amazing and breathtaking views of our memorable China trip!

I am writing to thank you for your efficient and gracious service, and special thanks for taking the time to meet with us in Chengdu and the choice of such a beautiful souvenir for all of us. You sure have showed us a great example for excellent Customer Service.

Once again, we thank you very much for being so patient, answering all of our silly questions and explaining all that we need to know. You are Mr. Wonderful!

It was truly a great pleasure working with you, your professionalism and experience have been a great asset in planning my trip and I look forward to doing so again in the near future, hopefully in 2024. And, I can assure that you will be highly recommended to all my friends and family for their future travel needs.

Meanwhile, wishing you good health and happiness for years to come! Take care!!

Best Regards,

May

Dear Wonder,

Thank you for planning such a good tour for us - we enjoyed it a lot (though the hiking was tiring)!

The answers are below and sure, happy for it to be put up on your website.

1. Yes, Wonder was very prompt in answering any questions we had and patient to address our concerns.

2. Service was very good. Jessica went out of her way to help us and even let us use her phone to make calls because we had some issues with our hotel in Shanghai. Really appreciate it.

3. Definitely! Willing to recommend

Best regards,

Janice

Dear Wonder,

We had a great trip and enjoy the different places we went to. In Beijing we liked the hotel Double happiness hotel and it’s location, great access to local restaurants, coffee and craft beer bar. Andy the guide was very good and he took us to another neighbourhood after the Forbidden city. The great wall was also a hit. We also went to a show in the evening.

Xian was very interesting , a bit crowded around the terracotta museum , interesting history around of the city wall Ivan was a good guide too, we liked the spicy food and we also visited a show.

Zhangjiajie was the most beautiful place, Linda the guide took good care of us, we walked a lot and the place is very beautiful with the mountains and valleys.

Guilin was also nice the river tour was great, also beautiful ,you should always recommend people to do the first class booking. We also took the bamboo raft , nice.

The same goes for the train travel 2:nd class is really crowded and not comfortable, always recommend 1:st class. The difference in money is not much.

Shanghai was as expected, we went to an underground market area and the French concession which we enjoyed.

Also the guide Eileen was very nice and helpful.

In all we a bit surprised by China how green the cities were and people nice, we had a great time and enjoyed the sights seeing. We also liked to stroll around local markets in Beijing, Xian and Guilin, so thank you very much Wonder we had a great time and very good service from all of you

Best Regards

Mats

Hello Wonder,

Loved the cruise - especially the included excursions, special arrangement for English speaking guides, new boat, and friendly service!

Claus

Hi Wonder,

Please see my comments below.

1. Yes, the travel consultant was very fast in answering my email and very clear in his explanation.

2. The service of both tour guides in Chengdu and Jiuzhaigou was excellent, very impressed with the quality of the tour guides provided by your company.

3. Yes, will definitely recommend your company but pricing is a little on the high side given the quality of hotels provided.

Sai

Dear Wonder,

Thanks for organising our trip and we appreciated your prompt replies. It was a pleasant and wonderful trip to China.

Here, we would like to extend our heartfelt thanks to Nancy of Yichang. Our Yichang flight to Guangzhou was cancelled without notifying us. We arrived at the airport only to be informed of it. Nancy swiftly took action and changed our flight from Wuhan-Guangzhou and rushed us to the train station to take the high speed train to Wuhan. We managed to arrive in time and back in Kuala Lumpur now. Nancy proves to be a very efficient and reliable guide. Thanks!

Kristle

Hi Wonder,

Thank you again for organizing our trip, we had a great time in Chengdu and also thank you for super cute panda gifts!

Panuwat

Hi Wonder,

Thank you for organizing the tour yesterday.

Sandy was very informative and easy to talk to.

I loved the panda viewing and the market was very interesting.

Many thanks

Sally

Hi Wonder,

we had a great time in Beijing and returned safely. As always - thank you!

Gillian

Hi Wonder Wang,

Yes the tour was great, Woldener was such aknowledgeable. Tour guides and so so nice! Always madesure I had a good spot at the Terracotta Army and the food places he selected were just wonderful! The show was so amazing, I will never forget! Already will think about when to come back to China forthe next vacation!!

Thank you for quickly organizing a replacement, and I amvery happy all turned out great in the end! Kind regardsHanna

Elisa

Hi Wonder,

My friends had and they wish they had more time to explore Beijing! Thank you for organizing

Elisa

Hi Wonder,

Thank you so much for all your organising for our little Beijing holiday, We had an incredible time :)

Your questions below:

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, yes and yes. Very good communication and assistance.

2. How’s the service of the tour guides during your whole tour?

Incredible, nothing was too much for our tour guide. Very accommodating and patient with us and our young children. Top service from the moment we landed in Beijing to helping us check back onto the flight at the end of our trip. Settling us up at our hotel, getting us dinner while we unpacked and sorted our young children into bed. Best tour guide I've ever had. Car seat was available and already installed for our toddler and they were fast to install our own infant car seat for our 4 month old on arrival.

3. Would you like to recommend our company?

100%

Kind Regards,

Courtney

Hi Wonder,

1. My travel consultant (Wonder Wang) was responsive. He was patient with my queries and made effort to explain and clarify every details. He would actively engage to solicit my interest and made good suggestions to the itineraries.

2. Our tour guide (Peter) was courteous and provided good services throughout the 1.5 day tour in Guilin and Yangshou. He spoke good English and was able to narrate & share with us the history and culture of the places we went. He was careful with the safety and would remind us about it especially during the river rafting ride. He guided and accompanied us to the boarding gate to ensure that we got on the High-speed train in time when we departed Guilin.

3. Yes, I would recommend China Discovery tours to my friends.

rgds

Hi Wonder,

1. Absolutely! You answer fast and patiently.

2. Guide is great!

3. Yes, would be happy to recommend your company.

Babak

Hi Wonder,

The trip has been fabulous

Eugenia

Dear Mr Wonder Wang

My wife and I wish to thank you for organising a very enjoyable holiday for us in China. All the guides and drivers were good. The cruise was also good and the service is excellent.

Thank you once again.

Best Regards

Kar

Hi Wonder

Apologies for my delayed response and of course, I have answered the questions below:

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? Yes absolutely - Wonder always replied to my emails within 24hrs (even with the 7 hr time difference) and also dealt with my questions and requests in a timely and professional manner

2. How’s the service of the tour guides during your whole tour? LInda was a fantastic tour guide and had a lot of knowledge about Zhangjiajie and Wulingyuan and all of the sights and attractions we visited!

3. Would you like to recommend our company? Yes 100%

I can forward some photos later when i get home from work!

Best WIshes,

Norah

Hi, M/S Wonder Wang.

Good morning.

We had a wonderful time in Guilin, touring the various tourist spots stated in the itinerary.

1) Yes. The Travel Consultant of your company was very responsive and courteous in answering our enquiries and questions related to this trip.

He had been very helpful in putting up an itinerary for us to visit Guilin, during our short stay in Guangzhou.

2) Our tour guide, Mr. Lewis wass a very patient and helpful person who went all out to meet our requests during the trip.

Mr. Lewis replied all our questions promptly and courteously. We had no problem communicating with him in English and in Chinese as well.

3) Of course we will recommend to others the services render by your company. In fact, we've already started planning our next trip to China, using the services provided by your company.

Keep up with the good work for the betterment of tourism in China.

We look forward to touring China again.

Thank you very much and have a great day.

HK Khaw

Hi Wonder,

Yes, we arrived home on Friday night. It was a long trip Lhasa-Xi'an-Katmandhu-Doha-London. The only problem with the return was in Xi'an. Because we had no internet (SIM card) we could not download the health declaration when we left, so it took 1.5 hours to check in and get some help. I would recommend that anyone going to Tibet/China is advised to get a SIM card, or to download the health declaration when they are in the hotel.

Apart from that, everything went very smoothly. Guide and driver were good and we had an amazing time. Hotels were all very good, but we struggled some evenings to work out where or what to eat.

No issues with the Mt Kailash kora and we were lucky with good weather.

The guide gave us a feedback form to complete and I have attached this.

We are very grateful for you helping plan an excellent and unforgettable trip and we are very happy to recommend you and Tibet Discovery to other people. if you would like me to write a short testimonial for your website, please let me know.

We are starting to think about next year..... Mongolia is one of the options. Do you plan trips there?

Thanks again for perfect planning and a great holiday.

Regards,

Paul & Laragh

Hi, Wonder ,

First of all, thanks a lot for organizing this wonderful trip for me! It was really perfect in every aspect.

I have so many photos, more than 2000, so still in the process of sorting them.

Here some answers to your questions:

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

YES! It was really perfect, I had many questions and individual requests, and I was extremely happy how fast and professional everything was answered and immediately organized according to my ideas. It was surely one of the best experiences I have ever had.

2. How’s the service of the tour guides during your whole tour?

The guides were very professional and knowledgeable, and therefore made sure that the itinerary was enjoyable and all sights were perfectly represented.

3. Would you like to recommend our company? For sure, 100%!

Regarding the itinerary, as I said everything was perfect. Just a recommendation in general: - Maybe if I would skip one thing, it would be the Sangke grassland. It is a rather small area, not so natural but very commercialized, and I think not so interesting for tourists from Europe or Central Asia. - One place where I would rather have spent more time is Gyantse. A very beautiful town but due to the very packed itinerary we arrived there only at 5.30pm so had just short time to see Palcho monastery and nothing else. It was one of my favorite places.

Once again, thank you so much for your support and patience, over almost 4 years, to finally get this trip organized. I can't wait to come back another time!

Best regards

Marco

Hi Wonder,

thanks, the trip was really nice! Jerry & our driver were super and the sights were great, too!

A big thank you for the good organization to you, too!

Best regards,

Buntha

Hello Wonder,

I am very well - very refreshed after the trip to China. Hope all is well with you.

Of course, please see my feedback below. Also attaching some photos for you as well. Happy for you to share these on your websites too.

Thank you once again for making the necessary arrangements for the trip. We hope to visit China again soon!

Best regards,

Jasmine

Hi,

Thank you for making all the arrangements for my family! We all had a wonderful time exploring Sichuan. All the guides are very professional and helpful, and the drivers are all very safe.

Zhiying

Dear Mr. Wang,

My trip was excellent and perfectly organised. Travel consultant was prompt in replying to my emails and patient enough to answer all my questions. Whole trip just happened exactly as per itinerary shared in advance. Tour guide was excellent, speaking fluent English, with excellent knowledge of the sites visited and able to give detailed explanations on all of my questions. Driver was very professional, his driving during the entire trip was pleasant despite heavy traffic through XiAn city.

Velimir

Hi Wonder,

Good afternoon. Thanks for your follow-up mail.

Thanks to your kind support, I & my wife really enjoyed the Xinjiang tour! It was a very valuable travel to see the magnificent nature of Xinjiang and the Islamic atmosphere of the cities and bazaars which could not be experienced in any other places in China. And of course we enjoyed the local cuisine as well. (In 6 days, I ate almost the same amount of lamb as I usually eat in six months!)

In addition, please find my feedback to your questions as below. If necessary, please use them on your web site.

1. ⇒ Yes, my consultant was friendly with quick response, and his suggestions to my questions were very informative.

2. ⇒ Local tour guides were knowledgeable and their talk about sightseeing spots were interesting. Their restaurant recommendations were also very good.

3. ⇒ Yes. I would like to recommend your company

Now I want to take another trip to North Xinjiang in the future.

D.Saigusa

Hi,

The cruise was great... Flight is delayed though (5:45pm now delayed until midnight), but the cruise was good. Great weather and wonderful staff

Hannah

Hi Wonder,

I apologize for the late response, I am continuing my travels in china with close friends and very busy.

1) You were amazing. I was very impressed by how quickly you responded and adjusted the tour to my requests. Perfect service from you!

2) Both tour guides were good, very friendly and flexible to suggestions and shared lots of good knowledge. Both also did very well with English. Bruce especially was very good in Xi'an!

3) Yes, absolutely. Very good experience with you.

I can send some photos at a later time if you would like.

Justin

Hello Wonder,

We enjoyed it very much, that’s a simple feedback :)

Regards

Tomas

Hi Wonder,

Thanks for being fast and patient. Very good service and taking care of us well. Likely to visit next year and will be in touch.

Any way, we are happy overall in this tour.

Calvin

Hi Wonder,

Please do thank the guides and driver for an absolutely wonderful tour! Joe was so knowledgeable and Shane was just outstanding today. I felt so genuinely cared for. Thank you again for understanding and trying so hard to help with Erika's train etc. Really appreciate it!

Tina

Wonder,

My parents enjoyed it very much thank you! Haven’t heard the details though because I haven’t met them yet.

Kim

Hi Wonder

Here is the feedback on the tour and the service provided by China Discovery. Thank you very much for your efficient service

1. Travel consultant, Wonder is prompt and efficient, since day 1, in responding to emails and my queries. He provided suggestions and recommendations, with supporting reasons, for my itinerary. He is patient and helpful.

2. My itinerary was followed till a slight change was required due to the area coverage of the visa-free policy. It was a disappointment for the six of us but Wonder made a suggestion to sightsee another place of scenic equivalence.

3. My itinerary was followed till a slight change was required due to the area coverage of the visa-free policy. It was a disappointment for the six of us but Wonder made a suggestion to sightsee another place of scenic equivalence.

4. China Discovery/ Chengdu Bamboo International Tours Co. Ltd, with responsible staff like Wonder and Judy, is a good choice for foreigners to engage with in planning a trip to China. I have been talking to my friends about China Discovery prior and after my trip.

5. A reliable and helpful agency for foreigners to China.

6. Need to clearly brief the driver on the different branches of a hotel under the same name. We were driven to CityNote at Beijing Road Pedestrian instead of CityNote Hotel Beijing Road Dafosi Park Metro Station. After bringing our heavy luggage up the hotel, we were told of the wrong hotel we were in by the lady staff. The hotel staff was very helpful when we requested her to show us the way to CityNote Hotel Beijing Road Dafosi Park Metro Station. She kindly walked us (as we draged our luggage across roads) almost to the hotel front.

Thank you and I am already looking forward to the next time,

Ms Au

Hi Wonder,

Yes we had a great time touring around the area, thank you for organizing our itinerary for our trip to the region.

The cruise last night was very nice! We got some good seats and enjoyed the view of the city at night.

Robbie

Hi Wonder,

it was a wonderful trip and Jessica was a great guide. The rain was relentless and therefore we only go a glimpse of the true beautiful of Huangshan mountain but maybe that means we will have to go again another time. It really is a stunning place.The hotels were better than expected.

essica recommeded winter time, maybe November or March after the national holiday which I think is a definite possibility. We also want to fit in Beijing sometime but thankfully we avoided that the intense heat this weekend. I would much rather be in the mountains where it is cool than in the heat of the city. It was a wonderful trip and just what we needed. As always thank you and when I get a moment I will write a review for you. If you can send me the link that would be great. I hope this is the start of a busy summer for you guys and tourists from home and abroad flock to the many wonderful sights in China. Thank you!

Gillian

Wonder,

Good morning!!! yes we had a super time! Jason is great and I’d highly recommend him for this tour we had a good time with him.

Sian

Dear Wonder,

We all arrived home safely on late Thursday evening 8 June.

Overall it was an interesting and enjoyable holiday for us. We all had a wonderful time on the cruise. From cleanliness of rooms to meals arrangements and entertainment programs it’s a thumbs up from us.

The lunch at Yichang was the best overall. Both touring in Yichang and Chongqing were nicely arranged .

Thank you for your hard work and May I wish All the best and success.

Elaine

Hi Wonder,

The arrengements were very good and I'll willing to recommend your service. The perfect Guide.

Eliane

Hello Mr. Wonder Wang,

We have arrived safely to Kuwait and are now cherishing our memories of China. We had a very positive impression of the country and its people in terms of organization, cleanliness, friendliness, beauty and convenience. We would definitely recommend your company to our family and friends. We were well cared for by your guides, which made us feel safe and comfortable the whole time. Regarding your specific questions, we have these remarks:

1. Most definitely Mr. Wonder Wang was quick to answer our many questions. He offered valuable advice and was patient through multiple emails between our first point of contact a month before departure, during the tour of China, and until we returned home.

2. The service of the guides was generally very good. They gave us insight into the history and culture of China, and explained the significance of sites along the way. We also felt safe with the designated drivers. At the end of each guide's service, (s)he asked us to fill a questionnaire, and we can see why this is important. Generally our comments were very positive, but we did not have time to adequately assess one guide who was not at the usual standard for this company. His English name is Waldener. We felt he slacked in sharing beneficial knowledge of his city, instead joking around and showing off his knowledge of American history and culture. He was too familiar for our taste and his comments were often immodest. We feel he might benefit from more cultural sensitivity training. The remaining tour guides were very engaging, knowledgeable, dignified and helpful. Jack (in Beijing), in particular, was exemplary in friendliness and helpfulness.

We also have a couple other minor comments. The cruise ship had very little and usually no Internet connection, which was frustrating. On the other hand, the cruise manager kindly asked us about any dietary restrictions and made sure we had food that met our requirements. Likewise, two of the tour guides understood that we only eat halal meat and took us to a halal restaurant for lunch -- this unexpected consideration was highly appreciated. (This is a very important service for most of your future Middle-Eastern guests!!)

Thank you, Mr. Wonder Wang, for your professional communication and friendly assistance throughout this experience,

Sincerely,

Yaser

Hi Wonder,

the trip was great. Thank you for arranging it so nicely.

Achyut

Hi Wonder,

It was a lovely trip.

Oliver and our driver were so helpful and my mom and I really enjoyed the seeing Beijing and learning more of Chinese culture and history.

Is there a form I can fill out later about my experience? I want to write a great review for Oliver!

Good evening Wonder,

The tour was better than expected. Although the drive was pretty long, but Jason and the driver were very helpful and took care of us throughout the entire trip. Thanks

Hi Wonder,

Yes, it was a little unfortunate. But Jack handled it very well, he gave us good advice re how to navigate the Forbidden City, and met us at the Exit Gate. The lunch was very welcomed and we appreciate the gesture.

Heading home shortly. The trip was excellent. Jack and are driver were superb.

I definitely will leave good reviews. Ellen was also a very professional, kind and knowledgeable guide, I couldn't have wished for a better one.

Many thanks for arranging the trip, we will recommend it to family and friends.

Kind regards,

Hello Tracy, dear China discovery team,

1. My travel consultant, Tracy, was very fast and patient and very kind to answer my questions.

2. The arrangements have been done, in the way we prefered, to our satisfaction.

3. Yes, I would recommend your service to friends.

4. General opinion is that it is quite expensive to book a tour, but it is also worth it. Specially for foreigners who don't speak or read Chinese language. China discovery did a good job to arrange things in a proper and convenient way, listening to clients wishes.

5. No Suggestions

6. You are allowed to use my comments and pictures.

Kind regards

Hello,

of course, everything was to our satisfaction. Liked the guide and the driver and the hotel was nice. Magnificient scenery with the mountains.

Hi Wonder,

We've had great time in Guilin, please accept our sincere gratitude for your services!

Hello Wonder,

Yes, we are back home. We had a great time. My favorite part was the service, especially. The English-speaking staff. They worked really hard to make our trip enjoyable. We upgraded (ship was not full) to an executive floor. That was a good decision.

The tours, were interesting, even. If the weather did not always cooperate.

Food-wise, I really appreciated the excellent coffee and the quality of the red wine!

We will be sure to recommend you to others. Thank you.

Good evening Wonder,

Everything is perfect! We are very exited here and Mr. Andy is really profesional and very nice man.

Hi Wonder,

We are safely back in Guangzhou. Wonderful experience. All the planned events were highlights and the little extra side trips were a plus. Thank you for all your careful planning.

Wonder!

Thank you!! For your great support!!!! This trip was magic!!! The restaurant, the flowers, the cake and the hotel were excellent!! I enjoyed this trip and will treasure in my memories forever!!

Good morning Wonder!

You did a great job assisting and always got back to me in time with questions and queries. Also, you were available during my holiday as well. I contacted you over possible flight changes and gave some great advice that helped me save a lot of money. So all in all I am very happy with the service I got.

Good evening Wonder,

We finished our tour this afternoon. Thank you for organizing it for us. Both, driver & guide were great. The driver had a great knowledge of the roads, and we were able to combing using highways and local roads to avoid most tunnels. I will definitely recommend you to my friends. Thanks again.

Hi Wonder,

thanks again for arranging our trip, we had a nice time! Kevin was great, the driver…sceneries,hotels…foodI will definitely recommend China Discovery to my friends.

Hi Wonder,

It was very good, Wonder! Thank you.

Guide Lee was truly amazing- perfect English, great attitude and sense of humor! The car and the driver also on a great level! No complaints from my side。

Dear Wonder,

Thank you so much for your assistance with our recent trip to Harbin! Please see our written feedback below:

Our family had the pleasure of working with Mr. Wonder, who assisted us in a trip to Harbin from Dec.26-29, 2022. Mr. Wonder helped generate an attractive itinerary the same day we requested and even made alterations to it so that it aligned with our requests.

Having never traveled to NE China before, Mr. Wonder made sure we had lots to do and explore during our 3 nights-2 days trip. It was the perfect amount of time to explore a variety of activities with our young family, including the following: Central Street, a traditional Harbin lunch, Songhua Ice Activities, Sun Island Ice Sculptures, Cable Car over the Songhua River, and last but not least, the Ice and Snow World! Due to the pandemic, there were a couple attractions that were closed, including the Volga Manor and Siberian Tiger Park, but Mr. Wonder made sure we had plenty to do and advised us as to what alternative activities could fill our time and be just as meaningful.

Throughout our initial booking, travel experience, and arrival back home, Mr. Wonder was consistently available and responsive to any questions or requests that we had and always gave timely responses. We look forward to working with him again in the near future as he helps us explore the many sites and wonders of China.

Hi Wonder,

It was great. I really enjoyed it!

Karen

Hi Wonder,

The trip was marvelous. We have really enjoyed!

Greg

Hi Wonder,

It was a wonderful trip! Thank you for everything Wonder. Can’t wait to go on another one

Andrew

Hi, good evening Wonder,

trip was fine..although we could'nt see wild goose pagoda and the musoleneum..the wall and old city part were great.

Roy

Hello Wonder,

we had a very nice cruise and I will send you more feedback by E-mail. Talk to you soon!

Axel

Hi Wonder,

I realized I never really sent my comments on the trip. Overall, we had a fabulous time and we were so lucky that we had no COVID restrictions during our travels. Gulnur and Jackie were particularly good guides- I’d recommend them again. We also really liked the hotels in Turpan and Dunhuang. (The one in Urumqi was less comfortable, but fine) Dunhuang was the star stop for us. Loved Mogao grottoes, was a great anniversary. The only site we would have skipped was the grasslands near Zhangye. With current COVID changes, there’s really not much to do there right now. I understand that normally you can ride horses and do other things. Anyway, thanks again for a great trip!

Lisa

Hi Wonder,

Good evening! The cruise is good. Today was the the 小小三峡 tour (optional), very good so far so good thanks! Yes, we met a family, they bought the same tour through different agent. And once they heard that my tour is cheaper comparing to theirs asked for your wechat happy to introduce! I also shared with some other colleagues, for their future reference. The room is good. We only upgraded from 2nd floor to 3rd floor and paid additional 300 rmb. Which is fine

Alexander

Hi Wonder,

Really lovely time, Beautiful, relaxing place.

Kristin

Hello Wonder,

we stayed in Xian for a few days so that’s us just back. Sure I’d be glad to do a review for you. I just wanted to say that we had the most amazing time. Our guides Nancy and Jackie and especially our Driver Mr Zhongming were truly exceptional. I’ll put it all in my review but just wanted you to know how honestly great they were. We really felt like they were our friends and not just our guides. Thanks for helping us plan an amazing adventure

Federico

Wonder,

Glad to know we left Urumqi safely and on time, thanks for all your help!! This trip was indeed fun.. Will surely suggest to others.

Mahi

Wonder,

I must say the hotel is much better compared to Crowne. Better rooms and atmosphere. But for anyone who wants to be close to the town center, Crowne would be a better choice.

Korcan

Wonder,

our trip was great. We appreciate how you kept ahead of the Covid situation for us and managed all of the changes. We had a great time and we might need to come back to see the things we missed because of Covid! Jeremey was wonderful. There are not enough good things to say about him.

Christa

Good Morning Wonder,

Our trip in Huangshan mountain was amazing. My little baby was so happy. our guide was very good. We enjoyed a lot to see the sunset and sunrise.

Ana

Hello Wonder,

the trip is going good. Our guide is magnificent and we are enjoying ourselves.

Violet

Hey Wonder.

I had an amazing time on the trip. The tour guides and drivers were amazing. Mohammed for the first 3 days in Kashgar was an amazing tour guide. He was charismatic and very knowlegeable with lots of interesting stories to tell. I think he is a very good guide. Very organised trip and the hotel in Urumqi was fantastic. Can you pass on my good feedback about Mohammed to the company. Everyone in my group really liked him as our guide

Emma

Wonder,

Wonder, everything was great!! Thanks for all the arrangements .

Juan

Wonder,

I had an excellent trip. The guide and driver were very accommodating and the sites were fantastic overall. The one issue was with COVID testing and safety, but that was beyond the control of your agency. In fact, I appreciate that the guide and driver went out of their way to help take me to hospitals to follow COVID protocols. I can provide more details on each site later.

Alex

Hi Wonder,

here is a quick review of our tour on Victory Jenna.

Firstly, I would like to thank you for your time and effort in selecting and booking the most appropriate tour, then cancelling due to schedule issues, rebooking, then cancelling and rebooking due to COVID issues! You also alerted us to the need for province-specific health codes and pre-embarkation testing, and kept in touch during the cruise.

On arrival, we decided to upgrade our cabins to the 5th floor suites. We also upgraded our meals to the 6th floor dining room. As a result, we had a genuinely 5-star cruise experience. The staff and crew were welcoming and friendly, most of them spoke English, and the service was impeccable. The food was varied and delicious. The standard of cleanliness and hygiene in all areas was very high.

The included excursion to the Three Gorges Dam was not very interesting for me, although the optional trip in the ship lift was a great experience. We all enjoyed the ferry trip up the shennong stream. Unfortunately, foreigners could not join any other optional excursions because they needed a COVID test within 24 hours, which was impossible once on the boat. This meant more time spent on a stationary ship than I would have chosen.

The evening entertainment program was just the staff and crew having to get on stage after a long day's work. They did a great job, and it was fun, but I think the evening program is very much oversold.

I would say early in the season, with 50% occupancy and the option of cheap upgrades, this can be 5 stars. In a regular room on a full ship, probably 3 stars.

Best wishes

Mark

Hi Wonder,

enzin is awesome. We are so happy with out trip so far. Thanks for organising it.

Sarah

Wonder,

The tour was great. Lee was terrific!

Kelly

Wonder,

I wanted to say the experience was absolutely exceptional. However, Nancy our tour guide made the service 100% better. She was dedicated to ensuring Kevin and I had the best experience. She is by far the best tour guide we ever had in China. We will recommend her to all our friends and would like for her to be our guide on our next adventure. Thank you for helping us in planning our trip and I look forward to working with your company again.

Kevin

Wonder,

We are on the way to our home now. Thanks for again very good tour. You were assisting very well.

Tamer

Good morning Wonder,

Your trip was very good. All my family enjoyed a lot. Guilin is a beautiful place. the guide and the driver were very nice too.

Ana

Hi Wonder,

Our trip to Chengdu was lovely. We had a great day with Jane visiting the pandas.

Kirsty

Hi Wonder,

we made it back to Shanghai. It was a great trip even with rain, COVID, and Sophie's personal issues.

Kristin

Hi Wonder,

We did quite a lot of research for travel agency before heading for our first trip to Lhasa, Tibet; since foreign travelers to Tibet have to purchase a tour. China Discovery did a great job in helping us get the Tibet Tourism Bureau permit, booking our train tickets from Xining, Qinghai Province, to Lhasa; and organizing a private Tibetan guide, Tenzin, and a driver, for our 5 days in Tibet. They also helped us with all Covid-19 safety measures and authorization requirements). Great sceneries and sites, especially Yamdrok Lake, Khambala pass (4800m), Potala Palace, Sera Monastery and Deprung Monastery. Our guide Tenzin spoke very well in English and was very helpful.

My suggestion: No need to visit Summer Palace; suggest organizing visit of Yack herd with Nomads in higher plateau and in Snow area. Otherwise, very good and Tenzin was excellent

Richard

Hi Wonder,

On January 7, we celebrated my birthday in Harbin to see the beautifully carved ice sculptures displayed on the river. It is spectacular and worth braving the minus 20 degrees C weather! Both day and night views were lovely, when it is lighted, the ice sculptures turned to a colorful fairyland! Reflects on how much work and resilience had been put into achieving this beautiful Ice and Snow World. My memories were enhanced with the carefully planned schedule with Wonder from China Discovery. We had a good guide and driver, both had ensured we stay warm. For those who are in China this is one of the must see and experience location. We had done Beijing, Xian, and Guilin also with Wonder which all very well customized to our requirement. We always had good drivers and tour guides. In Harbin, Helen or guide even brought heated sole pads to keep us warm and made an album of the day’s trip.

The other worthwhile visited are Siberian Tiger Park, Sun Island and definitely Volga Manor.

Emily

Hi Wonder,

It was great! Thank you!!!

Amos

Hi Wonder!

No problem we are back in Shanghai now. The trip was wonderful!

Kristin

Hi wonder.

We had an amazing day. Kevin was a really excellent guide. Everything was perfect. Thanks so much for arranging for us.

Kim and Philippe

Wonder,

The trip was really cool. The nature was breathtaking and it wasn’t crowded. Only the travel time was to short ;) all in all the driver did a great job. He drove really safe and improve his communication. The driver was kind and helped us in all situations. We can highly recommend him for travel. Our wish for the next travel could be more individual accommodations. We prefer more private homestay not so Hotels. The accommodations in the Mongolian Yurte and in the Russian Wooden House were amazing. Thanks for planning this great adventure . We are looking forward for the next travel with you on Christmas Time;) many greetings an thanks so much!

Anne

Hi Wonder!

Sorry, my phone was off for a while to conserve battery.

David was great in Chongqing, the cruise was perfect, great staff, very helpful, good food and good tours, and David the guide for the dam was really good too!

Lots of Davids on the trip!

Once we get settled back in SZ this weekend, I'll send you a message about some ideas for our next holidays to see if you can help. Generally, we're thinking of the Hot Springs, Snow City and Harbin around Christmas, and Tibet in our Spring break around the start of April.

Thank you so much for putting together a wonderful holiday for us!!

David

Dear Wonder,

We have enjoyed the time, thank you for the good organization. The hotels has been very good, the ship excellent. If there has been a problem, you and the guides found a good solution. My favorite impressions: the pandas, the night view from the ship to Chongqing, the view from the hill down to Chongqing.

Kerstin M.

Hey Wonder,

Everything was very good, yes. Thank you for that. I am also happy to provide recommendation on TripAdvisor.

Eleni

Hey Wonder,

Sorry for the late reply but the trip was awesome for us! I think we both had a good time. The only thing I wish that maybe was different was the grasslands, we thought we’d see more sparse land rather than an organized villa kind of thing. Otherwise the rest of the trip was great, our driver was awesome and timely and Herry was also super sweet and got everything organized perfectly for us! We really got to know him. Thanks!

A friend of mine wants to book Inner Mongolia, so I’d like to share your contact. Can you add me back?

Aleia

Hi Aleia,

Hey wonder, sorry for the late reply but the trip was awesome for us! I think we both had a good time. The only thing I wish that maybe was different was the grasslands, we thought we’d see more sparse land rather than an organized villa kind of thing. Otherwise the rest of the trip was great, our driver was awesome and timely and Herry was also super sweet and got everything organized perfectly for us! We really got to know him. Thanks!

Aleia

Hi Wonder,

The cruise trip was wonderful! Thank you for your service!

Anastasiia

Hi Wonder,

we are safely on the train back to Nanjing. Thank you for creating a holiday that has been full of memories that will last a life time. We have had an amazing journey. Most importantly your attention to detail, experience and diligence has given Gerry and I peace of mind. You have been wonderful.

Gillian

Hi Wonder.

Dali is doing good and we will be taking the train this evening to Kunming. Want to keep you informed that the hotel in Dali was the best and it is very good. You should recommend your guests more to this type of hotel.

For our tomorrow's flight to Shenzhen, requesting you to block our two seats in the front row (one window and one middle next to each other). Thanks.

GM. We are at present in the stone forest. FYI, the hotel in Kunming was very good How are the arrangements for the flight..: hope no more changes.

Gd eve. Just got into taxi and on our way home. Everything was smooth. Thanks for everything. Will get I. Touch with you next week for upcoming October holiday to Tibet, if situation is good.

The trip was wonderful Wonderful. Thanks for making good arrangements and hotels.

Only one negative is the hotel in Lijiang which is not considered a boutique hotel but a bed and breakfast type suitable for backpackers and youngsters! We had a tough time climbing up and down foe 3 days in that place!!

Sivarama

Hi Wonder,

The tour itself was good many beautiful sights. The first week in August is not the best time due to high temperature and heatwave. I am sure if we done this in spring or autumn even winter would be even more spectacular. Overall we had a wonderful trip one with memorable and captivating sceneries. Amazing views from the glass skywalk and bridge. I would strongly recommend that Guilin and Yangshuo are must see in China. And appreciate you provided the information and tour. Although improvement can be made to ticketing which should be prebooked and paid instead of collecting the tickets on site. Fortunately there were no queues in most of the sights. Can’t imagine the waiting time if we need to pick up tickets at every sight including the cruise. Would have been great if all tickets were online and sent to us before hand like air ticket. I understand in some sights this is not possible cos we are expected to buy the tickets when we are there. Not very convenient, perhaps the tourist organisation can suggest to these sights to ease queues through online bookings and allow visitors to scan their passes upon arrival. Ideally skip the queue. Though this time there is no queue since it is not national holiday.

Emily

Hi Wonder,

Good afternoon. We are at the Dali train station now. We just wanted to share with you that our driver for our trip was amazing! We highly recommend her. She went above and beyond to help us.

Timothy

Hi Wonder,

The trip to Xiamen was very good. We are planning another trip to to Fujian. Could you help us to arrange it?

Markus

Hi Wonder,

Despite bad experience which we had on arriving yichang but the cruise was perfect and the people are so nice on board of vessel, they are very kind and helpful and thanks for your arranging such nice experience for us however let us forget about flight cancellation which was beyond our control.

Please send our grateful message to ship owner for having such a honorable staff/officers on board of vessel, I have traveled lots of part of the world with different nationalities and 5 star hotels but these people service and being kind is memorable.

Hassan

Hi Wonder,

Yes it was great … we had a camel ride in the evening and enjoyed the Sunset on a big dune … had a good sleep and climbed the Mountain to see the sunrise this morning ! Was a Good decision to change the hotel …. More convenient ;) we are back in the Little town and wait for our driver to Zhangye to get our rental car … Thnx!

The transfer to Zhangye is not so great … better I would have taken the rental car and go on y own … the driver in the desert was very Good!

Oliver

Hi Wonder,

All went well today. Thank you.

Nichole

Hello Wonder,

I wanted to let you know that Bree was absolutely amazing as a guide! Her cheerfulness and accommodations were amazing!! Highly recommend her in the future!

Elisabeth

Hi Wonder,

Cruise is spectacular. Love it!

Virginia

Hi Wonder,

The cruise was excellent thanks. We had a great time!

Michael

Hi Wonder,

This was a very good hotel. Other guests might like it. Right on the water edge, it is quiet and can hear the lake sounds in the room. Easy to walk into the town.

This one is called Fancy's Little Kitchen, and is Naxi cooking. It is in English, French or Chinese and is in a nice kitchen. Some of your future guests might enjoy. We really liked both cooking experiences. Our son loved cooking in the Bai house and learning about the three teas.

Stephen

Hi Wonder,

The cruise was wonderful. I have no complaints. The chef was accommodating and all the staff were friendly and helpful.

I would be interested in another cruise in the future. What other cruises are offered in China?

Heather

Hi Wonder,

We are having a great time. Steven is very helpful with everything! We loved the monkeys and are happy to see Tiger Leaping Gorge tomorrow.

Regina

Hello Wonder,

The cruise was wonderful. It only rained for about 10 minutes, and not very heavy.

Logan

Hi Wonder,

We are back home now after a wonderful trip. Thanks so much for organising. Could you email me a fapio for the cost of the trip? Many thanks.

I will definately recommend your service on trip advisor.

Stephen

Hello Wonder,

It was a good experience. The cruise manager was excellent and communicated well with us.

Justin

It was a great trip. I’ll also write a review.

Erin

Hello Wonder,

We enjoyed the cruise very much! Everything was perfect. The ship is very comfortable, the staff of the cruise is very thoughtful, helpful, polite. Everything was organized very well. EVerything was on time, on schedule, there were no troubles at all. We cold relax and just follow the agenda. Even though we had only 4 foregners on the ship, everything was duplicated in English for us - all the excursions, all the announcemenst, all the notices - the stuff was taking really good care of us. I really can not think even of 1 complaint. The views were just breathtaking, we took so many pictures! We will definetely do it again in autumn - winter, and probably for a longer period. You also were very helpful and made our choice and booking very easy and without trouble. Thank you a lot! I already recommended this trip to my all friends an colleagues.

Yana

Hi Wonder, back to Shanghai, it was an amazing trip, and the driver is just a great guy who really help us from the beginning to the end. Thank you for everything.

Here is my review about the trip to Guilin, it’s just our point of view so there is nothing bad about what I will say.

At first we had an amazing driver, friendly and always helping us for everything, and very good and safe drive.

Day one was great, not really a lot of things to see or do in Huangluo Yao village, but it’s ok, by the way the restaurant the driver bring us there was very great, best Chinese food we had in China. Ping’an Village is just wonderful, walking in the middle of the rice terrace with an amazing view was perfect. The hotel was nice too (sorry to disturb you this day, but after I realize the woman playing with a kid on the terrace was working for the hotel, at the beginning I thought she was a client), by the way, it was great, she really took care of us, and again excellent food, the view from the room is great too.

Day two was great too, thousand layer terraces is a place to see, and the cable car is very useful, Ping An is better cause we really are in the middle of the rice terrace with all the farmer around, it’s really local, 1000 terrace is more for the view and we really enjoyed it.

Visit of the Tea farmer was interesting.

Then back in Guilin, we went to the city to the pedestrian street near a lake with two beautiful towers, and also went to a park near a hill. Guilin is a nice city but it stays a city, the hotel was great too, but all was a little bit too much “metropole”. I think it should be better to stay in a more local place like small village close from Mopanshan. Nothing bad about this Wonder, but we come from Shanghai who is a big city, and when we go out from a city it’s nice to be in the country side. The hotel was perfect too, but it’s the kind of hotel I go during some business trips, by the way we know Guilin now.

Day 3 was very very very great, the cruise is amazing, the bamboo boat very great too and the country side of Yangshuo is just wow, so beautiful, we have rented a motorbike from the hotel and wend around in the afternoon, just beautiful, we really enjoyed. The hotel was perfect too, all the staff speak English and are very friendly. In the restaurant, Chinese and Western food was nice too, in the evening we went to see a show in Yangshuo, they knew we should come back late and they manage everything so serve us after 10pm. Very great hotel with a so beautiful view. This is the point, at the hotel at Ping An village or Yangshuo, in the evening we can enjoy the view from outside on the balcony of the room, drinking a glass and smoke a cigarette, it’s just empty out mind and we really enjoy this moment, thing we cannot do in Guilin for example.

Day 4, back to Guilin and go to Elephant Hill, it’s just a park like the 100 parks we have in Shanghai, nothing special to see, especially after seeing the rice terraces around Ping An and the beautiful landscape from Li River and Yangshuo. Reed Flute cave was just wow too, so so beautiful, that was the first time in my life I saw a so beautiful cave, really love it.

This trip was the best one we did in China, we both love it, just wish to have one more day in Yangshuo. If I need to give a note I will give 9/10, Thank for your great work.

Hi Wonder,

We are at the train station now. We all have had a wonderful journey to Inner Mongolia. You organised everything I asked for and Tom and Sky were excellent. We have eaten amazing food and stayed in wonderful hotels. I certainly would give your company 10/10! Thank you.

We all said that we could not have asked for a better organiser. You did everything we asked and we are all going to be passing your name along. Thank you. I have learned so much.

Hi Wonder,

The trip to Xian and Luoyang was great. It helped us to know what to expect on the long trip and what to prepare. Excellent: drivers, guides & tours. The arrangements were efficient and timings good. We enjoyed the balance between tours and rest. The hotels were good. Only 1 disappointment: we could not keep the entry tickets to the Warriors. Kai explained the reason but I wish we had known. Those tickets were important souvenirs for us so we would have paid to avoid Kai having to use the ticket to claim the expense. Thoughts for the next trip: we will need the guides help to get food for the meals not catered for in the trip. For example, on the river cruise where can we buy food/snacks? Will there be a shop and restaurants on board? Will all the hotels have a kettle to boil water? And finally, could you tell me if any of the hotels have a swimming pool or gym facilities? These are not essential so it's ok if not but we will pack according.

Gillian

Hi Wonder,

Yes, we had a wonderful trip. Very good guide!

The trip was superb and the driver excellent.

Feedback from Gabriella:

Thank you Wonder! We had a wonderful trip!

Feedback from Anne:

Thanks for the kind present. We had a great trip indeed, Alex was a wonderful guide and everything was well arranged. We had some minor feedback on the hotel (no AC) but other than that: it's great.

Thanks Wonder for checking.

All was good.

Hi Wonder,

The Victoria Jenna was great! The facilities were better than expected, the food was good and the staff were very friendly! We ended up upgrading our rooms when we boarded because the offer not too bad for a much bigger room. The itinerary I felt was a tad too much as we were expecting a more leisurely time; it felt like the cruise was trying too hard to fill every last minute with something to do (from 6:30am)! 

In terms of excursions, the Three Kingdoms show was the best, the Shuanggui Hill was not worth it, we didn't bother joining the White Emperor City, the cruise through Gorges had nice views with good commentary, the Godess Stream was also below par, and the ship lift at the Three Gorges Dam was interesting, but not the short tour afterwards.

The so called "captain's farewell banquet" was really just dinner with the captain and crew saying a few words at the start. You should remove any references to dress codes because it wasn't necessary nor suitable.

Overall, it was worth doing it and we're glad we did it with Victoria cruises. The Jenna was refitted in 2018, which is one of the oldest to having a redecoration, so I'm wondering what the newer ones that got refitted in 2019 and 2020 would be like!

Finally, thank you for the quick responses and all the help you've given us -- really appreciate it!

Hope this helps.

Thanks,

Whan

Hi Wonder,

It was great. I really enjoyed it. Jack was wonderful. We really loved how accommodating he was. We randomly asked to go to a tea shop and he helped translate all our questions so well. He also helped us get a random horse ride while we were in the village to a beautiful lake we didnt know was there. I really enjoyed the embroidery museum as well.

Hello Wonder,

The Cruise has been great.

Thank you so much for a wonderful trip Wonder.

Alex was fantastic!!!

hi Wonder,

The trip was in general quite ok despite bad weather. Thanks for your help. I already shared your contact to a friend, Tamer, hope you can also help him.

Hi Wonder,

Here is my feedback.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? Yes.

2. How do you comment your tour arrangements? Very Good.

3. Are you willing to recommend our service to your people who also have an interest to visit China? Yes.

4. Your general opinion on us? Honest effort with a good service.

5. Do you have any suggestions on improving our services? Service is fairly okay. We are satisfied. May be you need to find good Hotels with continental breakfast. The hotels you book are good but mainly Chinese flavor. Continental option is less.

6. I guess the breakfast in the hotel of Guilin is much better than the one in Yangshuo? Or they're very similar?

 In fact they are similar. And the hotel at yangshuo is better as there was bread--butter. We had not much problem as we like Chinese food. But in general you have to be careful for others at least. Like the Xiamen hotel Sheraton---that has good blend of continental and Chinese.

7. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail? Yes. I will send some photos through e mail.

8. We sometimes have requests from potential customers who would like to inquire from or our ex-customers. May they contact you for advices?          Yes. No issue.

Jen: It was great, they went out of their way to take care of us. The food was delicious and the scenery was beautiful.

Yevgen: It was great, thank you so much for organizing it! I will recommend you to anyone who asks :)

Hi Wonder,

I really enjoyed the cruise very much. The staff was very lovely, attentive and fluent in English. Excellent service!

The boat itself, food on board and excursions all met my expectations.

Many thanks for helping organize this

Juliane

Hi Wonder,

Yes, good organization, nice trip.

Hi Wonder,

Our trip has ended and it’s time to complete the evaluation form.

We found China Discovery on line while looking for a reputable company in China to plan our holiday.

After contacting Mr Wonder Wang ( through online email and WeChat ) we found his level of support, information, communication, patience and understanding to be very professional. He was quick to respond to all our questions and accommodating in all our requests.

The tour arrangements were to our liking. Wonder worked closely with us to determine our touring preferences. The transport schedule was not too strenuous, the tours we encountered were interesting and our accommodation was to the most very comfortable.

As far as recommending China Discovery, we would be happy to introduce anyone keen in touring China to this company.

Our tour was conducted in the early part of the year under the curtain of COVID and in the midst of Chinese New Year. Wonder and the guides helped us with all our medical requirements and arrangements and a holiday that could have been disjointed flowed with out any problems.

Wonder gave us contacts to all our guides and they were accessible and helpful.

The drivers who accompanied the guides were also friendly and safe.

The guides were all good - supportive, jovial, attentive and knowledgeable.

The best in our opinion were May, Michael and Steven.

Our accommodation The Gran Melia was very good in Xian and the nearby area was interesting to explore by foot in our free time - the park area across the street from our accommodation and Grand Tang Mall nearby.

The Sofitel in Chengdu was comfortable, the breakfasts were wonderful and the assistance we received from their restaurant manager for dinner one evening was exceptional. The only negative was that the hotel was a little dated.

Our stay in Le Meridien Emei Mountain Resort was very nice.

Our stay in Old Town Lijiang at The Ivy Garden was located well. The hotel had a traditional appeal. We arrived at night so we were surprised at how cold the room was. There was a heater on but not adequate and extra linen should have been available.  There was no choice given for breakfast and it was not to our liking.

The Gurong Boutique was very comfortable and breakfast was minimal but nice.

The Cachet Hotel in Kunming was kind enough to change our room because of ‘smoke odour‘ and it appeared to be an upgrade.

Their kitchen staff were helpful and made us a basic breakfast pack to take on the fast train to Guilin.

The Shangri-La in Guilin was a wonderful stay with a beautiful view. The breakfast and dinner selections were vast and very tasty.

The Amari in Yangshuo was comfortable and well placed. The small ‘fairground attraction’ outside our window was slightly noisy up till about midnight.

All in all, the entire trip was an amazing experience we both enjoyed immensely.

We found it helpful when the guides would initially state what our plans were for the day ahead and go through the itinerary so we were reminded and understood.

Occasionally we did not do something on the schedule and it wasn’t clearly explained to us why not, for example the Pearl Museum and also the option we had to make a terracotta soldier.

We understand that some venues were closed because of COVID / Chinese New Year and in these cases we were informed and alternative arrangements were made.

We were blessed with good weather, good organisation, wonderful guides, good drivers and a beautiful and interesting country to explore.

Thank you to Wonder and your diverse team, we would definitely look at using your company’s services in the future.

Kind Regards

Mario and Angela Crivelli.

Good morning Wonder.

Sorry I didn't reply you earlier. I forgot it.

It has been a very nice trip. Selina did a very nice job. Too bad the weather wasn't that good on the mountain, but it was very nice anyway.

Hello Wonder!

I am so very sorry for taking so long to get back to you!  It was such a busy week last week, that every time I sat down to write to you, I kept getting distracted and having to focus on something 

So, first, it was a wonderful trip!  Of course, we wished that COVID didn't interrupt some of our itinerary.   . . . but even with the pop-up-health-concerns in Beijing, we felt very well taken care of.  We really appreciated the fact you frequently checked in and kept us updated.  In addition, we believe Linda was probably the best person to be on a tour with during a health scare, because she took care of us like we were her little kids.  :)   In English, I told her I felt like she was our "mother hen," always making sure we were taken care of!  She also always picked THE BEST food.  One could tell that she has had a number of western tourists before, because she also always tried to find food that not only represented Beijing, but that would also fit with our western palate. :)  

Also, when we went to the Great Wall, we completely lucked out: there was no one there!  For a great part of it, it was as if the Great Wall was our own private wall! :)  Definitely amazing.  Definitely memorable.  Many of the tourist sites were like that: due to COVID fears and the cold, they were nearly empty.  For the western tourist, the emptiness made the tourist sites even more memorable.  :)   Linda provided great context.   It was very cold, but Linda was a trooper -- always trying to make sure we saw what we wanted to see!  

I will say, even the Beijing Public Hospital, despite being a very busy hospital, went fairly smoothly, all things considered.  So, hey, now we can mark that off our list of things we have done in China. :) 

Hotel was nice, but due to Covid, many of the amenities were shut down.  Breakfast was superb, though! :)  Also, Mark and I were trying to be safety cautious, so we did not explore outside the hotel much. There was a lot of extra app scrutiny, which I'm sure you can imagine.  Also, people seemed very nervous. 

Linda also stayed with us all the way until we boarded the train.  She was very thoughtful and considerate.  Our driver (Mr. Lee), was also very kind and considerate during the entire trip.  He was very quiet, but we felt like we were safe in his hands. 

Bruce, in Xi'an, was also fantastic.  Such a different personality, but perfect for Xi'an.  He was enthusiastic about history (great for Mark), and had a passion for the food in the Muslim Quarter (great for me!).  You know, one day, your company should consider incorporating a food tour in Xi'an.  The food is so different than anywhere we've been in China . . . and so tasty!  In a way, I bet Bruce could run the food tour!  By the way, riding the bikes on the wall was a nice extra touch.  We didn't expect that!  Thank you for arranging.  Mark and I would have never thought we would have enjoyed it so much, but we definitely did!  It was also fairly empty. . . and with the sun setting, it was quite magical. 

Sheraton in Xi'an was also a very nice place to stay.  Great choice! :)   

We really enjoyed ourselves, Wonder.  Thank you for picking great tour guides, checking in, adjusting our itinerary, and making sure everything worked smoothly.  In fact, we enjoyed ourselves so much that Mark and I have already started thinking of our next trip!  

Mark and I will have some additional leave coming up in May.  Mark has gotten approval, but I haven't yet.  Either way, we are thinking of a fairly large trip, that would at least include Chengdu (definitely including food-related itinerary) and part of the silk road (the Qinghai to Gansu trip).  I particularly am interested in the grottoes and the desert.  As we get more details/approvals to take leave, we will let you know.  Of course, we will want to work with you, since you are our favorite tour organizer! :) 

Thanks for checking in!

Take care, 

Keena (and Mark)

Hello Wonder,

Our trip were very well. 

Harbin:

The driver who picked us in aeroport, the train and in our visited to city was fantastic. He drove very well and my family felt safe.

We liked all places we visited and the time we had in these place. The city is very clean and so different of Nanjing. We lliked the experience of food and the restaurant.

The guide was amazing and he have a good english.He explained a lot of facts of city very interesting and the place we visited. He gave space for we had good moments in family. It is very good. 

Yabuli:

The hotel Club Med for us was wonderful.

 I m going to talk the hotel by steps:

1- Bedroom:

The bedroon was very big with 2 individual beds for our children and a room for us with a big and confortable bed. The bathrooms were ok. It was very clean and with a lot of space to put our clothes. In the bedroom they have a smale space with a fridge, a cups to drink coffee, tea and bottles of water. we didn´t pay anything that we consumed in bedroom and everday they putted what was miss. All nigths they opened the bedroom and cleaned the garbage bins and offered some gifts(orange, cherries)

2- Food

 They have 2 restaurants one workes like buffet and another workes in the evening with hotpot dinner that we need to booking. We didnt try this restaurant because the buffet restaurant was so good and all time they have western food.

The buffet restaurant the food like I said was good and different everday. The problem of this restaurant was noise because were a lot of pleople there. In the evening of New Year they had a different menu with a lot of seafood and gourmet.

For adults they have a good wine and beer.

They have food all the time for the guest in the bar or in the restaurant that workes in the evening.

This is the hotel with all inclusive very good.

3- Animation and activities

The animation for the children were wonderfuly. They started at 8:30am and finished at 5:00pm. The children can lunch with staff or with parents.

The ski class for children start at 9am and they have like 2 hours in the morning and 2h in afternoon. If they don´t want making ski they play in the club med with staff and they can do climbing too.

For a 1^st January the kids staff prepared a show with the kids very nice.

For adults they have ioga class in the morning and afternoon, dance class, ski class and another activities.

The ski class some teachers speak a little bit of english and if they don´t speak someone translate for us or we saw the teacher to do ski and we can understand. I think it is easy for a foreign do ski in this class.

They have class for all pleople, they have a rent material good and if we prefer buy it is possible.

The hotel has been prepare for pleople don´t want to do ski and enjoy a relax moment in the mountain.

They have a club for families doing activities together they call amazing family.

All evenings they have a show or some activities for guests. 

In the evening new year they had fire works, a party and a show. In the first day of year like I said they did the children show and then they had a candyland to offer the guests.

4- Space

All space of hotel was clean, big, with a beautifull decoration and moderm style.

The swimming pool is big and it is nice have a good moments in jacuuzzi outside with snow and cold.

The gym is ok and they have a spa too. 

5- Language

It is easy to find someone that speak english. I think the hotel is for foreign pleople or chinese pleople who like the western style.

We liked a lot our holidays, we were able to relax and have a good moments in family.

I hope this description of hotel help you. If you need more informationa please contact me.

Best regards

Ana Oliveira

Hi Wonder,

Here is our feedback.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes. He is very fast in response and helped us a lot.

2. How do you comment your tour arrangements?

Very Good. Can consider 8.5 in a scale of 1 to 10.

3. Are you willing to recommend our service to your people who also have an interest to visit China?

Yes. Definitely.

4. Your general opinion on us?

The guidance of your company is enough to decide for a package.

5. Do you have any suggestions on improving our services?

So far this small tour, I found this is okay. But after a big tour I will suggest on this.

6. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?

Yes. I will send some photo in wechat.

7. We sometimes have requests from potential customers who would like to inquire from or our ex-customers. May they contact you for advice?

No issue.

Dear Wonder,

We have made it back to Lijiang safely The driver to Shangri-la was more talkative. The driver back was more focused on getting us back to lijiang.

Hello Wonder

Kai is very nice. We liked him so much.

Good evening Wonder,

The trip was very nice.

Hi Wonder,

They were both great! You and your company are great!

Hi, every thing is fine;) the first days the weather was nice. Yesterday it was very foggy, but we did the hike and enjoyed so much, we have good clothes and then the weather doesn't matter;) the nature is breathtaking. The driver is very kind and the guide was very good. You did a great job. Thanks.

Hi Wonder,

Thanks for today! Everything went well!

Hi Wonder,

Very nice trip. Thank you for the great organization, all was very smooth, friendly tour guide, safe drive, nice hotels and tasty food

Hi Wonder,

The driver has been excellent

Hi Wonder,

All good, thanks!! Just finished the train and village visit!

Hi Wang,

All were perfect, thank you so much for your help. Hotel and staff were great and friendly. Room was great and service in club lounge perfect (afternoon tea, snack, breakfast,...)

Flowers and cake were prepared very well with fruits, wine, and also decoration. Was a great weekend, thank again.

Good evening Wonder!

The trip to Chongqing were great. The driver was good and the car clean and tidy. Perfect. Diana was also very good. Knowledgeable and willing to adapt to my wishes or needs. Very well experienced.

For further trip around China I will use your services for sure.

Hi Wonder

Tour guide Selina was really great, she was enthusiastic and friendly. Very knowledgable about HuangShan. Car was spacious, but we had to change vans frequently.

Hotel was okay, a little small on the mountain, but overall not bad. Understandable that it’s small. It was a lot of hard work for the people to bring hotels things up to the mountain.

We would suggest to add 宏村 to schedules next time. We thought it was really nice.

We were lucky because weather is nice. Restaurants Selina brought us to were all good. A lot of stairs on the mountains, but great trip overall.

Hi Wonder, I can answer to you that

1) you were very quickly answering and

2) very good guide and

3) I will recommend you to my friends.

Thanks a lot. And I really will recommend your service as it was very smooth.

Hi Wonder,

Thanks so much for your help and arranging the trip. Everything was perfect from start to finish and the drivers were all very good. I can't really suggest anything else really it went very smoothly considering it was a busy holiday. It was perfect.

Hello Wonder,

The cruise was nice. Food was good, staff was nice. We upgraded to a room on the 6 floor, so we used the private restaurant.

Hi Wonder,

Our trip around Guilin and Yangshuo was utterly amazing. We were expertly driven to the best scenic spots to take wonderful photographs of the breath-taking scenery.

Our local guide Kenny was very knowledgeable and funny. He was very easy to get along with (and has a great singing voice!). I only have high praise for his guidance and assistance. Both Kenny and our driver were extremely patient and I felt safe at every part of the journey. The hotels were adequate and authentic, and most importantly in prime locations to facilitate the tour. I have thoroughly enjoyed my time in Guangxi and heartedly recommend this tour to everyone not just photography lovers. Thank you and I hope to use your service again in the future.

Hi Wonder,

The tour was great. Driver and tour guide were nice and did their best despite sometimes the weather wasn't the best.

Happy Mid-Autumn Festival to you also!  I think I forgot to fill out the following survey.

Here below are the questions for you: 

1.     Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

      Yes

2.     How’s the service of the tour guides during your whole tour? 

 Very good overall.  Just the one in Beijing is just OK.

3.     Would you like to recommend our company? 

 Yes, definitely.

Thanks,

Cynthia 

Hello Wonder!

This email is a bit late, but it is the review email!  I just posted a review to tripadvisor.  I think it takes a day or two load (I think it gets reviewed), but this is what it says: 

"This is the second trip that my husband and I have taken with China Discovery, and we thoroughly enjoyed it! Our first experience with China Discovery was a trip to Yunan Provice. This time, we went to Zhangjiajie in Hunan Provice.  Each time, our thoughtful travel consultant, Wonder, kept us informed about the process.  When we had questions, he answered them. If it required him to reach out to a tourist site to confirm information, he did. He kept us informed of various travel requirements, weather conditions, etc. I feel very comfortable and confident planning my trips through Wonder, and my husband and I are planning additional trips with him as our travel consultant in the future.

Each time we have gone on a trip, we have loved the itinerary, the food, and the experience. In addition, our guides' English has always been superb, and we enjoyed chatting with them to gain more cultural understanding of our environment.

In Yunan, Tom was our guide.  We went to the Yuanyang Rice terraces and surrounding areas of Kunming. He was great!  Great conversationalist, great enthusiast for history and culture, and great guide. he even always made sure we had extra bottles of water.  We would highly recommend Tom.

As for Zhangjiajie specifically, it was great fun!  Our local guide, David, was fantastic.  At one point, when he realized we really did not like the crowds, he made a point to find quieter and more solitary locations that would still show us the splendor of Zhangjiajie.  Food choices were great.  He kept us to a schedule, but in a comfortable and appropriate way.  We really, thoroughly, enjoyed ourselves.  We would highly recommend David.

As you can tell, we had two totally different trips and both were highly successful.  Our experience with China Discovery has thus far been a completely wonderful experience and we hope to have more in the future." 

As for the China Discovery website, you are free to use the above review, or for variety, you can use the following.

"We recently went to Zhangjiajie and it was an amazing experience!  Wonder was our travel agent again -- I was so happy with my first trip with Wonder that I reached out to him again for this second trip!  Wonder took the time to answer questions, inform us about travel requirements, and ensure we had a wonderful time.  He patiently answered questions and gave us different quotes as the number of people and days of the trip changed.  The fact our second trip planned by Wonder was so great, that it gave me confidence and comfort to plan a third trip with Wonder, which will happen later this year.

In addition, our guide in Zhangjiajie, David, was fantastic. He made a point to ensure that in each event, we had every opportunity to enjoy ourselves.  At one point, he realized we did not like the crowds associated with the most popular lookout points in Zhangjiajie, so he made a point to take us to more quiet, solitary locations that still provided us with the splendor of the park. He took care of every entrance and made sure everything was as seamless as possible. It was amazing. His english was fantastic and he took the time to ask questions and listen to answers. We thoroughly enjoyed ourselves and were very happy to have had David as our guide!" 

Also, I have some pictures for you!  They should be attached. You are free to use these on your website.  (They might have gone to the bottom of the email chain)

Thanks, Wonder!  We are looking forward to our upcoming Yunan trip also.  

take care

Good evening Wonder,

Sorry, I just saw your message. Our trip in Datong was very great. Everything was very good organized. I will send you a detail feedback on Monday. 

Thank you very much.

Cathy

Dear Wonder,

How are you? Hope you are well. You organised a very nice trip for me to Chengdu and Jiuzhaigou way back in 2014. 

You requested a review from me but I loaded to the wrong website. I came across the review today unexpectedly in my computer system and I would like to send it to you, to be used by your website. This is because I was very pleased by the trip that you organised for me. I was a lone female traveler but I still remember the lovely tour guides you found for me, especially the one at Chengdu.

I truly had a wonderful holiday and great memories.

I am now back in the UK. I certainly will use your tour service again if I ever travel to China the next time.

Take care in the pandemic.

Best wishes

Siang

( Dr Yih Siang CHEN)

6 Days/ 5 nights Chengdu/ Jiuzhai Valley Tour

I went on a 6 days / 5 nights private tour to Chengdu / Jiuzhaigou in October 2014.I spent 2 days in Chengdu and the rest in Jiuzhaigou valley.

Since it was my first trip to China and I was a single female traveller, understandably, I was initially apprehensive before the tour. However, all my initial reservations disappeared once my tour began. I have decided to go on a private tour because I could not find a group tour which can come up with the itinery that I wanted.

From the onset, it was a pleasure to deal with Wonder. He made me a detailed itinery, specific to my wishes , down to the hotels that I preferred. I must say that he has honoured and stuck to our contract throughout my tour. He also phoned my tour guides on a daily basis just to make sure the itinery went on as planned and to make sure that I was ok.He was contactable at all times and any problems were sorted out very quickly and efficiently. He was also very accommodating and was willing to make changes in my itinery at very short notice whenever possible.I have found him to be reliable and trustworthy.

The tour guides were all very professional and knowledgeable. I was very happy with them.They spoke fluent English and were very knowledgeable about the places that we visited. They took care of everything, from meeting me at the airport, check- in into hotels, arranging for meals, transport, tickets for shows and checking in for my return flights. I was impressed that they would go out of their way to make my tour comfortable, hassle free and really tried to give me a memorable hoilday. They were prepared to work till late evenings. As a matter of fact, they would wait for me while I watched some shows in the evenings and one of them was even so kind to buy me an adaptor which I had lost in a hotel.

In Chengdu, I visited the Panda Research Centre, Jinli Street,Sichuan Museum and a silk factory at my request. i was not obliged to visit any factories throughout my tour.

Then, I flew on to Jiuzhai Valley and had another 3 days of private tours; 1 day in Huanglong Park and 2 full days in Jiuzhai National Park.I was glad that I flew return to the valley because the roads up there are really winding and being prone to travel sickness , it would have been a disaster for me to be sick.

I was met by another tour guide there. I am really glad that I took a private tour because I had my personal tour guide who walked with me at my pace throughout the Jiuzhai National park. She knew all the scenic spots and pathways by heart and made sure that I did not miss any important spots.Because she knew all the places so well, we could cover most of the scenic spots on foot in detail.She would walk with me and explain every lake, waterfall and other spots. She explained in detail all about the history, myths, customs and religion of the tribes there. It was an eye opener for me.I am sure I would not be getting all these explanation if I had gone in a group tour.Most group tours tend to be rushed but I was not rushed at all. I had ample time to take all the photos that I wanted , time to have meals and some shopping for souveniers and even short rests at beautiful spots where I could linger and just soak up the magnificent natural beauty.

Jiuzhai Valley is an extraordinary , beautiful park. It is my personal opinion that 2 full days are required to do the park justice. It is difficult to rush through the scenic spots in a day especially when there are massive crowds and queues everywhere.It was worth it to pay the hefty entrance fee for 2 days. Because I had 2 full days, I could do a hike with my guide who accompanied me throughout the trails to the 3 major valleys. I came away feeling satisfied and had lots of marvellous photos to show.

I was especially pleased that on one occasion, my tour guide took me through a small path , away from the tourist crowds. We walked at our pace and saw some smaller lovely waterfalls and lakes. I did not have to jostle with the typical crowds and could take my time to take some truly picturesque photos and videos. I am convinced that if I had joined a group tour , I would not have been able to see and explore the national park as much as I did.

My advice to travellers is to go on some fitness training before the tour. You have to be prepared to do a lot of walking for this is the best way to see the best views. Taking the bus to just the best scenic spots would be cheating and would not do the park justice.The only downside of the trip was the crowds. Be prepared for massive crowds, they can get unruly at times, especially when it rains, so do bring a raincoat or umbrella.Also be prepared for the less than ideal toilet facilities. Bring lots of tissues as handwash and tissues are not provided.

Due to my excellent and friendly tour guides and Wonder's meticulous planning, I had a fabulous holiday and a great time in China. I would highly recommend Wonder Wang and his tour agency to all my friends and family. If I return to China, I would certainly go through Wonder and his agency again. So, a big thank you to Wonder and all my lovely tour guides for making my holiday a truly memorable one!

Dr YS CHEN-PELFRENE
London, UK

Hello Wonder!

Thank you so much for reaching out again!  And I was just about to write . As of yesterday afternoon, Mark and I finally received final confirmation that we will be allowed to take our leave, so now we can finally book our trip from 17 - 24 October!!  As soon as I send this email, I will look into the flights.  I will let you know if/when they are booked. 

Also, we were wondering: would it be possible to pay via our American Credit Card this time?  I know we normally do we-chat, but due to the amount this time (bigger/longer trip), it is easier for us to use credit-card.  We understand that there is a credit card fee. . .could you provide us with the final amount (including the fee)?  

Also, I think Mark and I would really enjoy the boutique hotels you chose for us.  Could we verify that those hotels are still available for our trip?  

And of course: I have really enjoyed working with you.  You provide excellent customer service and we believe the quality of the trips are wonderful.  My colleagues loved the trip to Zhangjiajie and I have told many of my colleagues about you/your company. 

Last question: would you recommend anywhere over the Christmas holiday to New Years (01 January)? 

Thank you, Wonder!

Look forward to hearing from you, 

Keena

Hi Wonder,

Overall we had a great time. Mr She the driver in Xining/Chaka/Lanzhou was excellent (even saving us from a bad accident). He drove well and clearly knew the area. Making some great suggestions. The second driver, Mr Ma, was clearly not as experienced as a driver for tourists and did not have as good a standard of driving (though he was not bad). 

Local food. We have been in China 4 years and are keen to try different types of Chinese food. Sometimes the choices were very safe (of course this will be very dependent on who the customers are!)

The hotels were OK. If possible we would recommend a hotel like the Nirvana Hotel in Xiahe. Not because it was run by a foreigner - actually because it was smaller and with a bit of character. Though we recognise this won’t always be possible.

I hope this feedback helps. We do want to thank you for arranging the trip and understand that it was a challenge as we were late to book. We had a great time and saw some wonderful places. Both guides were great.

Oh - I forgot the camping. A little too basic, if I am honest. The equipment was a bit tired and it would have helped to have had more detail on what we could expect before we decided to go for it. I said to Gary that I think there is a gap in the market for some ‘glamping’ - camping with a bit more comfort!! The opportunity to sleep In the desert and see the stars was fabulous though!

Thank you once again and I will post a review on trip advisor.

Hi Wonder,

Thanks for everything! The tour was great! We really enjoyed it!

Hello, Wonder!!! 

We did greatly enjoy our trip! It was wonderful!  I'm sorry about taking a little bit to respond. .. I had a little stomach trouble and then very busy work to jump into! :)  

We loved the tour.  We definitely enjoyed the trip under your arrangement.  We hope to be able to take many trips in the future.  We are also happy to note that we can reach out to you specifically, as well.  :)  

Just for our planning purposes, we were wondering if you could give us some ideas?  For instance, we were happy to note that Guilin/Yangshuo is open to foreign tourists now.  What is the best time to visit the rice terraces and the Li River?   We have already seen (now) the "summer rice terraces/ green terraces," and we were hoping to see additional rice terraces at a completely different time/for a completely different "look."  

Also, when would the best time of the year be to visit Dali and surrounding areas?   

What is the best time of the year to visit (once it becomes safer to do so) Xian and Beijing?  

Are there any places open during Golden Week (early October)?  We know this time is a national holiday. With our work, we get both US and Chinese holidays, so we were curious about whether there is a good potential location to visit inside China during a Chinese national holiday (that is not too crowded and also still open).  

Thank you for any ideas.  This is not time sensitive -- as we cannot book right away.  But if you happened to have some ideas, it would help with our planning.  China has so many beautiful locations, we are hoping we can see them. :) 

We loved the trip!!!!  I wrote as much on the survey that Tom gave us at the end of the trip.  The only thing I wanted to let you know is that our experience with the Jianshui Linan Hotel was not the same as the Oness Resort Hotel. 

The Oness Resort Hotel was fantastic!!! At the Oness Resort Hortel, we experienced beauty, comfort, and polite/courteous staff.  Never once did we feel like we were treated differently from being "foreigners."  They asked for our passports and our health codes, and after that, they were satisfied.  

Our experience with the Jianshui Linan Hotel was different.  It was very obvious that they did not want foreigners staying there, and they gave us a hard time.  They took photos of every piece of identification we had.  This included Chinese government identification that we have been issued.  It was surprising that this didn't even convince them.   They took photos of every passport entry/exit stamp.  They had Tom write down on paper, after seeing our passports, every place we visited in China, including the night before at the rice terraces.  They took photos of letters we had indicating why we were in-country. They saw our health-codes and then took pictures of those -- while also making us do another QR health code.  Tom tried to argue on our behalf, highlighting that this was all pre arranged, but they were persistent. (we really appreciated Tom's attempts) Through every step of the way, they made us feel like they did not believe what the prior piece of documentation had stated -- that we had been in China for 6 months.   When they finally gave us a room, we believe they gave us a room that they felt no one else wanted: it was heavily a "smoker's room" [they did not ask us if we wanted smoking or not], next to construction (drilling, hammering).  The fridge was unplugged, so it appeared that, because it was next to construction, this room was designated as a "do not put people in" room. . . which is why we received it.  I do realize that we live in a sensitive time, but the experience was so drawn out, and so different than the Oness Resort Hotel experience, that I wanted to highlight it to you in case you have any other foreigners booking a hotel in Jianshui.  We were just thankful that we stayed two nights at Oness, and therefore, our hotel experiences were mostly good! :) 

I am answering your survey questions below.  We are okay with you posting our survey response (the italicized text below), if you would like.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Wonder of China Discovery was exactly as his name implies "wonderful!"   When we first contacted China Discovery via the information provided on their website, we did not know what to expect.  However, Wonder provided thoughtful and immediate responses to our questions and concerns.  He followed up to ensure we were satisfied.  He explained what the tour entailed. He gave us solutions when original plans did not work.  He was up front about what the payment of the tour included and the payment policies.  When we paid, he also immediately followed up to let us know that payment had gone through and was well received -- which is always an important and nervous thing when a foreigner is paying a foreign company in a different country for a future trip.  During the planning of the trip, he was always in contact with us at least every two or three days, just to "check in" and let us know what part of the itinerary he was working on. We were very satisfied with Wonder. We hope to plan more trips in the future and we hope to be able to reach out to Wonder to do so.  He left us feeling very confident and happy with our experience!!  

2. How’s the service of the tour guides during your whole tour?

We absolutely loved our tour!!!  Tom and our driver were amazing. From the very beginning when we arrived at the airport, Tom and our driver, Mr. Han, were always on time, always knowledgeable about roadways/etc to stick/meet our itinerary (there was a lot driving on our particular itinerary), and flexible.  Mr. Han was a most-impressive driver: he always drove alert with fast reflexes. His skill around the switchbacks up in the hills cannot be matched.  I always felt like we were in safe hands.  He was also always courteous and respectful.  Tom, our guide, was a great conversationalist.  He gave us multiple cultural and history lessons, which is what my husband and I enjoyed and hoped for.  He was also flexible, so he always helped us adjust to whatever predicament came our way: bad weather, road construction, etc.  When a particular hotel was closed in a town that hosted the best view of the rice terraces, he wanted to make sure we had the best experience possible -- so he personally called the hotel owner so the owner could open up the hotel's terrace and we could have the most magical view.  The hotel owner then made us some breakfast: one of the best bowls of rice noodles I've had.  That is just one example of how impressed and happy we were with Tom.  For the meals that were identified as part of our itinerary, we were always more than well fed.  We feasted!   The stops on our itinerary gave us insight and experiences that could not be matched.  We came away from our experience feeling like we really had the opportunity to take a glimpse into people's lives.  We saw small towns that we would never have stumbled upon otherwise.  Tom never took our photo without asking.  He never forced us into a shopping-stop.  He talked to locals at every stop to give us more insights and used his skill as a tour guide to make sure we could get into sites, get little tastes of a variety of foods, not stand overly long in lines, and learn little extra cultural tidbits along the way.  He always asked us if we needed restroom stops.  Actually, one time, he called and asked another hotel owner in another small town if the owner could open a closed hotel so that we could use the nicer restroom.  He never did anything that made us feel uncomfortable and he always made sure we were in agreement with a plan before he pursued it.  He also made sure we had every minute possible to enjoy all aspects of our itinerary.  If given the opportunity, we would go on a tour with Tom again!   It was fantastic.  Thank you to Mr. Han, Tom, Wonder and China Discovery for such a wonderful and positive experience.  

Thank you, Wonder!

Have a wonderful rest of the weekend and we hope to hear from you soon (about the potential future ideas for trips)

take care, 

Keena

Hi Wonder

I hope things are returning to normal for you and that the impact in your business of covid-19 has not been too depressing. Please forgive my tardy response, for which there is no excuse!

I flew from Shanghai to Saigon just 3 days before the flights were banned and managed to spend a great 4 weeks travelling through Cambodia and Thailand as well as re-entering Vietnam in Hanoi and touring back to Saigon for a week returning to UK on 22 February, where I completed 2 weeks of self isolation with my wife. As you will know we have been locked down for 9 weeks now so life is very different to how it was before I left for China back on 12 January! I have inserted my answers to your questions below and hope they are helpful to you.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Wonder Wang, at China Discovery, was very helpful and responsive to my questions and needs and I felt supported and safe in a strange land, especially during a period of uncertainty when I lost key documentation and needed to ensure its replacement before I left China, and also during a time when many around us were conscious of the emerging coved 19 pandemic (Mid to late January 2020).

2. How’s the service of the tour guides during your whole tour?

Very attentive and knowledgeable. Maybe it’s my age (67) but at times I found understanding their English a challenge but they were all patient with me and would repeat their explanations when I asked them to. 

3. Would you like to recommend our company?

 I have no hesitation in recommending China Discovery to anyone looking for a bespoke trip to the land of Wonder that is China.

Thanks again for all you did for me during the China leg of my trip. I had a wonderful time.

Take great care and best wishes

Simon

Hi Wonder,

we all pray to get out of this situation alive and we hope to be able to return to our travels that enrich us so much culturally and open our minds!

Best wishes

Monica

Hi Wonder

Your email was a lovely thought. You, your family, colleagues and the people of China have certainly been through a very difficult time.  It has been wonderful to see how the country rallied and supported the measures that have seem such amazing results.  Well done!!

Thank you for sharing your suggestions.  We all need to support each other to ensure that the rest of the world can soon be in the same position of control as China!

All the very best to you Wonder

Warm regards Liz

Mr. Wonder,

Thank you for the e-mail letting us know you are well and providing an update on the situation there.   We’re looking forward to the day we can feel the threat from the virus is over.  Hopefully, we’ll all get together to capture the lessons-learned and best practices, so we’re better prepared for the next time.

One request would be a current picture of your baby or babies?  We still think back fondly on our Silk Road trip that you expertly arranged for us.  We were at Angkor Wat and in Thailand over the Lunar New Year and sadly few tourists were there.  Hopefully tourists will quickly regain their confidence to travel again.

Again, thanks for thinking of us. And remember, if anyone asks for a recommendation of your services, we’ll respond!

Best wishes, Ann and Ken Wilkinson

Hi Wonder,

Thanks for sharing the guidance on how to fight the Coronavirus.  Now is  the toughest time for all people in the world. 

We are so glad to hear that people in China are ok now  and businesses are now back in normal.  Hopefully, together we can find the cure for this virus so that people can be safe. 

Stay Safe!

Best Regards,

Tina

Hi Wonder,

Truly appreciated the information that you sent me.  I am looking forward to normal circumstances in both our countries.  A planned visit to China April 12 was cancelled.  I had planned to visit the Panda Reserve with a fairly large group tour.  Will have to add that to my list—-perhaps with the Yellow Mountains.

Dee Ann

Dear Wonder,

Greetings from California.  Thank you so much for your heart warming email.  My family and I deeply appreciate your thoughtfulness. 

All of us are doing fine and no one is in danger.  Our oldest daughter is an emergency room physician.  She has a rather challenging job on her hands, but so far she is doing well and taking all precautions.

Tonight our Governor has just issued an emergency executive order to have all citizens in California to stay home, except for law enforcement and emergency personnel.

My wife and I have been staying inside our home close to a week now because of our age, we are the high risk groups. We are doing fine.

Anyway we hope this crisis will go away soon, just like China defeating COVID-19.  

Again we thank you for your care and concern about us.  We wish you and your family are safe and well.

Sincerely 

Louis Chiu

Dear Wonder and family,

How have you and your family gone through the miserable time?

Thank you very much for reaching out to us and sending us this informative letter. It is very kind and thoughtful. 

We are doing the very best we can to protect ourselves and staying away from our grandchildren, which is not easy! Avi has essential work so continues to go to work, otherwise most people are home. Schools, restaurants, theaters, cinemas and more are closed.  Many of the restaurants are trying to survive by preparing take away food. Either to be collected at the restaurant or sent with a messenger.

It is not an easy time but it is encouraging to to hear what has happened in China and that things are now under control. Hopefully there will not be another wave.

Blessings to you too!

Sincere regards,

Angie & Avi

Hi Wonder

Great to hear from you.Perola and I were hoping that things would improve in China quite quickly and good that things are picking up once more and you can start getting tourists back into your magnificent country.

Best wishes

Ken

Dear Wonder,

Thank you so much for your nice email.

We are fine, and hope the same for you.

Yes, in Italy the situation is very bad. China’s experience, example and direct support are hopefully guiding us out of this crisis, but we are not able to apply such strict measures as you did, so it’s not clear how far is the peak yet.

And unfortunately all the rest of Europe is going through the same path.

What is amazing is that until it happens to you, you don’t understand, When we heard about China we felt supportive, but everything seemed to be so far away, and when the virus started spreading across Italy, the other European countries looked at Italy as a weird case and felt absolutely safe!

It’s good to hear that everything now is stable in China, thank you again for sending the document.

I wish you all the best

Take care

Anna

Wonder, thank you for sharing this important information with us. My daughter who traveled to Beijing 101 has been in constant contact with her exchange student and her host family and they have been very helpful in providing much needed information. We keep them in our prayers and follow all the recommendations they have made. We are hoping that all Americans can do the same as we love to travel and would like to see this pandemic eradicated. We do hope to return to China and visit some of the areas my youngest daughter was able to see. She speaks so fondly Tiger Leaping Gorge. 

Be safe to you and your family,

Karen

P.S. your new baby should be crawling and getting ready to walk soon.

Hi Wonder!

Thank you so much for your email. It's so nice to have support from so far away!

I'm very happy that everything is more stable now in China. I really loved to visit your country.

Luckily we and our families are good, at home passing the 2 weeks "quarantine" but ok. Thank you for the information.

Kind regards,

Diana.

Dear Mr Wonder Wang, thank you very much for your email! I really appreciate it and I am happy to hear that you are alright! I was thinking also the past months about you and the lovely people in China that I met last year, if you are healthy and well. Now the virus came to Europe and in some places, like Italy, it is vey terrible. We stay here at home and working home office. We still have food but we do not have masks and disinfectant! I use after save lotion to clean my hands. A lot of people also still think that Covid 19 is only a flu... I hope the scientists will solve the problem soon and our life will be normal again. I also hope to come to China again, I like China so much! 

I hope we hear again each other in the future, stay healthy.

Best regards 

Georgios

Dear Wonder,

Thank you very, very much for your message!

I must tell you that we were very worried about you, your family, and the families of all the very nice people we got to meet thanks to the wonderful (no pun intended !) trip you organized for us and which we cherish in our memories. We are extremely happy to hear from someone inside China that the situation has evolved very positively and that you feel that the crisis is on its way to be soon over in your country.

I believe that, contrarily to some other Western countries (Italy, Spain, the USA...), Belgium has tried to learn in a timely fashion from the Chinese experience with the novel coronavirus and that we are reasonably well prepared. Still, we are now in almost complete lockdown and life goes on in a very restricted way to limit propagation. Many of the recommendations in your document are already in force, but I shall distribute it to our circle of family and friends, since information resulting from the experience in China is obviously extremely valuable to us. We are also very grateful to China for the medical supplies your country has recently sent to supply our hospitals and our fronline medical staff.

We sincerely hope that the economic consequences of the coronavirus crisis won't be too painful to bear for the Chinese people and both Monique and I wish you all the best and a speedy return to "normal" life!

Yours sincerely,

Elie

Dear Wonder,

Greetings from India. Hope everything is fine with you and your family and staff members in the current scenario. Take care.

Hi Wonder,

Although we have never met in person you and your family are in our thoughts and hearts at this difficult time. We wish you safety and health.  Please know we are with you in spirit.

The Kusmierski- Parnell Family

Dear Wonder,

We hope you and your family are doing well. We understand this is difficult situation and we are praying for your country.

Best Regards.

Hi Wonder,

I hope you are well? We’ve obviously heard all about the virus currently in China – must be very worrying. And I expect you’re very busy with guests worried about their travel and looking to change/cancel their plans at the moment. We feel very fortunate to have travelled last year, or that would be us right now. We just wanted to let you know that we’re both thinking about you. We hope you, your family and colleagues all stay safe and well. China is such a wonderful country, we just hope they can contain and eradicate this quickly so life for you can get back to normal very soon.

Take care,

Kim & Steve

Hi Wonder,

Hope you are doing well. How is the baby? Hope you guys are not affected by Corona virus.

Hi Wonder

Avi and I talk frequently about the wonderful trip you arranged for us. 

We are worried about you and your family. 

We hope that you are well and safe. 

Take care! 

Regards 

Angie and Avi

Hi wonder,

Just wanted to thank you very much for the great service. I had a great time in my first visit to China. Next time I go I will contact you to visit Chengdu to spend time with the pandas.

Hi Wonder

Thanks for organising our 8 day Yunnan tour in Dec 2019. We were impressed with your prompt response, efficient service in planning the itinerary and acceding to all of our requests.

The itinerary was very well thought out and was at an easy pace. The 2 drivers we had (Mr Zheng in Kunming and Mr Yu for the rest of the journey) were very friendly and most importantly, safe drivers.

The tour guides were also very informative and spoke English well. Special mention goes to:

1) Mr Wang in Kunming, who guided us all the way from hotel pickup to go through customs and check in at the high speed rail. He even kept my Swiss Army Knife for me when I couldn't bring it onboard the train and returned to me the moment we arrived back in Kunming. He also helped us take very nice pictures while we were in the Stone Forest.

2) Alice in Dali was a breath of fresh air, she was always smiling, high-spirited and checking with us if we wanted to do certain activities she'd planned for us. We really appreciate the initiative taken to show us how the locals live and work (sipping tea, embroidery school, Dai dye, local market etc). She was genuine, honest, open and was very informative and knowledgeable in the local culture and the historical facts about the places we'd visited. 

3) Aten in Shangri-La was very friendly, well-spoken and communicated very well in English about the places of interest we'd visited. He was thoughtful, attentive and ensured that we were safe every step of the way as it had snowed and the floors were slippery at certain places. We really appreciated that he executed the itinerary there seamlessly without rushing through anything. We particularly enjoyed the 3km walk in the Potatso National Park, even though the lake was iced over, it was one of the most beautiful snowscapes we've seen and Aten kept it interesting with stories and facts about the place.

4) Mr Yu, our driver for Dali, Lijiang and Shangri-La was one of the best drivers we've had. He drove well regarding safety as the most important. He was also very friendly and kind and had our best interests at heart: one day in Shangri-La, he noted we were tired the day before and he actually suggested that we start the following day later so we could rest. That touched our hearts :)

All in all, we had a wonderful time in Yunnan and of the many provinces we've visited so far, this is now our favourite. We will visit again.

Thanks Wonder for the beautiful memories we've garnered on this trip.

Cheers

Dom & Guy

Hi Wonder

We are now back in South Africa after one of our very best holidays,ever so again very many thanks for making it so.

Listed below are responses to your appraisal--

1)Wonder was incredibly quick at answering our e-mails and super efficient when dealing with any queries I had both before and after the tour.Nothing was ever too much for him.

2)Tour arrangements were fantastic! Drivers were always available to meet us at train stations or airports to take us to our hotels. Also guides often arrived earlier than planned in the morning for our daily tours. Guides also very helpful and informative. (Minor point but Guilin Hotel was a bit out of town and did not offer facilities of the others—Chengdu hotel was magnificent)

3)I certainly am very willing to speak to anyone who is interested in travelling with you in the future

And recommending your company.

4)General opinion—10 out of 10—it couldn’t be better

5)I think overall the tour was very well organised-maybe the guides could promote evening events more in the different cities.I did attend a Sichuan opera eve.in Chengdu which was good.

6)Have lots of photos which I can send—let me know-panda cubs attached

Please use any of my comments on your web site

7)Certainly –future/potential customers can contact me for advice

OVERALL A SUPERB HOLIDAY—MANY,MANY THANKS

Very best wishes

Ken and Perola Noble

Hi Wonder,

Sorry about the late reply as I am still travelling! Thanks again for organizing my tour, what can I say? It was the most perfect way to end my China trip and my guide Louise did an outstanding job taking care of me and arranging what was needed to make a truely memorable experience. Having visited during the beginning of winter, there were barely any tourists so I could really immerse myself in the magic of the mountains. 

Thanks again to you and your team.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

 Yes

2. How’s the service of the tour guides during your whole tour?

Outstanding. Louise spoke perfect english, having her as my guide was like traveling with my sister. From a short conversation she figured out what I wanted from the tour and adjusted accordingly. I could have asked for a better trip.

3. Would you like to recommend our company?

Yes, highly recommended. All I had to do was turn up as everything was arranged perfectly.

Wonder

Thank you for the Christmas greetings. Thanks for your help. We had a very unforgettable experience during our stay there. Warm regards.

Emilie

Hi Wonder,

Thank you and have a Merry Christmas and a Happy new year.

Thanks again forour smooth running of our tour. And your dedicated and responsible staff like Ruby, tour guide liu and driver luo...

Also we are impressed by Emei mountain resort.

Thank you

Mr Thong

Hi Wonder, 

Merry Christmas and a Happy New Year!

Here's my feedback for the 3 questions.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, prompt and attentive service.

2. How’s the service of the tour guides during your whole tour?

The tour guide was professional, helpful and hardworking. He was fast to follow up on matters.

3. Would you like to recommend our company?

Not at the moment as i am busy with work, thank you.

Regards, 

Kathleen

Hi Wonder,

Thank you for making our trip an enriching and enjoyable one. Service was good most of the time. There were times that they can be more attentive to our questions.

Best regards

Thong

Hi Wonder,

1) Yes. The tour consultant was fast and patient in answering my queries. 

2) The bus driver was great. He was patient, help us in our luggages, recommending us places of interest. Most of the morning we were late in coming down from our hotel rooms to meet him but he was patient enough to wait for us.

3) Definition yes. I will recommend to my relatives and friends if they were to visit China.

4) There is something i like to highlight on the 雪乡 hotel. As there were no elevator in all the hotels over there. It will be great if you can book the first level for us especially we have kids :)

Attached are some photos you may post in your website on our lovely trip in Harbin.

Regards

Ronnie

Hi Wonder,

Excellent. Jack is knowledgeable and patience. He was able to answer all the questions raised. He also made good recommendations on where else we can explore on our free time.  

Jeanette

Dear Wonder,

Yes, Wonder was very helpful the entire time from start to finish. Maggie was really great. We had a good time and she was very attentive to things we wanted to see, do, questions we had. 

Regards, 

Kelley

1.) Your travel consultants were very prompt in responding to us. Both Ashley and Wonder were very clear in responding to our requests for information, and both did well in addressing our questions and concerns. We especially appreciated the changes in accommodation they made for our trip in Xian, where our accommodation had to be changed. We appreciated the efforts they made and are generally satisfied with the results. They were also very patient in explaining everything to us, and we had very little confusion regarding the details of the trip.

We want to give extra credit to Kai, our guide in Beijing, who was not only helpful but caring. We thoroughly enjoyed our excursions with him, including the Great Wall, the Forbidden City, and the Summer Palace. He is truly the best guide in our entire tour, and we hope all guides in the future can be as knowledgeable and caring as him.

Our general opinion of your tour company is generally positive, as your tour is a fresh idea compared to the usual Chinese tour operators we encountered in the past. Your focus on spending more time on the historical and cultural aspects of China and not pressuring tourists to do other activities (ex: shopping) is very refreshing, and allows us to appreciate the areas we visit more. We hope there are more tour operators in China who are willing to operate this way in the future.

Hi Wonder,

Thanks. My answers are below:

Mr. Wonder Wang has been very responsive and knowledgeable in answering our questions and inquiries. He has patience in helping us revise the itineraries to meet your needs.

Both the tour guides (Roland of Xiamen and Cherry of Wuyishan) were very good in getting us around. They were helpful, very knowledgeable and patient in explaining to us the important points of the area.

I highly recommend China Discovery to everyone who are looking for quality services.

Sam

Thanks Wonder.

The tour was very good. Sandy was very professional and knowledgeable, and made sure everything ran like clockwork.

Please feel free to use my endorsement above.

Best wishes,

Donald

Thank you Wonder for everything.

The tour arrangements are great. As always, you are very prompt and patient with all our queries. I am a repeat customer so this concretely shows much more than what words will ever mean. I have already recommended you to one of my associate. I am planning for the trip next year and you will hear from me soon enough. Keep in touch!

Hi Wonder

I apologize for not replying earlier. Please find my review below.

Century Glory Yangtze River Cruise November 2019

I arranged our River Cruise through Wonder Wang at www.chinadiscovery.com. Wonder was superb! When there was an issue with the email server he phoned to check that I had received the information. He was patient as we decided on dates and efficiently organized all the details and information we required.

The cruise itself was fabulous. The Century Glory had only been launched in September 2019 so we were fortunate to be on an almost brand new Cruise Ship.  The ship was extremely well decorated and equipped.  We only booked a basic cabin with the intention of upgrading on the boat.  This wasn't possible as all the upgrades had been completed by the time we boarded.  However, our cabin was excellent and we don't believe that there would have been any advantage in being on a higher deck.  We did upgrade to the higher floor dining room.  We didn't hear any complaints from other guests in the standard dining room but I can say that the food and the service in the upgraded dining room was 5 Star.  All in all the ship staff at all levels delivered excellent service.  English was never a problem and staff in the dining room were able to assure me quickly that my allergy to MSG wouldn't a problem - and it wasn't.

The Yangtze River, Dam and tours were all amazing.  We had wondered if the scenery would live up to the other spectacular sights we have had the privilege to see around China and it did.  The optional tour of the Ship Lift at the Three Gorges Dam was incredible and if you have the opportunity a must do.

All out tour guides spoke excellent English, were knowledgeable,engaging and had a great love of their country and its progress.

An absolutely wonderful cruise, If you have the opportunity I would highly recommend it.  We then followed up with a most enjoyable 7 days in Chongqing. 

Liz Chan

Dear Wonder,

As you can easily imagine, coming back home after almost two and a half months, there was a lot to do!

We have written a report (see attachment) summarizing our experience and including a number of recommendations. You'll see that we are very satisfied with our trip and that we feel that this is greatly due to your role in its preparation and in its implementation. Feel free to use our report as a testimony of our satisfaction with the services provided by China Discovery.

We won't hesitate to recommend China Discovery to people wanting a private tour through China. Feel free to have potential customers contact us by e-mail if they wish to know more about our experience.

Best regards and thank you again for everything!

Elie

Hi Wonder,

Our cruise was great. I am happy to provide feedback to you. However I will leave it till I return to HK next week,

Thanks

Elizabeth

Hi Wonder

We just came back from our great vacation. Thank you so much for coordinating the trip for Xiamen & its surrounding areas. Everything went very smoothly and you had done an excellent job!!  You also have a good team of guides & drivers, they are all very good & helpful. Definitely we are happy to recommend your company to our friends & relatives who want to visit China or may be for our next trip.

Every thing was really well planned & arranged and you were very responsive so our experience was really good.

Thank you

Dear Wonder,

We have concluded our whole trip to China and now we already back home.

Thank you for your arrangements during our trip to Zhangjiajie, it was so helpful and wonderful trip.

Regards, 

Hello Wonder,

The tour was arranged very nicely, just excellent!

Thank you for the same.

With regards,

Wonder 你好！我们已經在機場等候登機了! 此次旅遊一切順利!导游很热情尽則，天氣也好！謝謝你的安排！

Hi Wonder

Sorry in the delay in responding to your email, but I have still been away travelling.

Elaine and I were very impressed with your company and your service. We are happy to reply to your survey as follows

1.  Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Absolutely

2.  How’s the service of the tour guides during your whole tour?

 Excellent

3. Would you like to recommend our company?

 Definitely 

Cheers

Hi Wonder,

We’ve just arrived at our Beijing hotel and there was a packet waiting for us containing our train tickets.

We are very pleased with the service we have received from you and will certainly use China Discovery for any future trips to China. Your company was recommended to us by a work colleague last year and Vivienne I think organised a really good day for us in Xian. So of course when we needed some Chinese rail tickets this year your company was the first one we tried.

Many thanks for all your help.

Hi Wonder,

Both my Mum and I really enjoyed the cruise and want to thank you very much for organising it.

The whole crew were amazing, in particular Rebecca our river guide, she made sure we were very well looked after.

Just to let you know, the ship elevator now costs 295 yuan, I think on your itinerary it says 218. It was definitely worth doing!

Thank you again, we will definitely recommend the cruise to other people.

Best wishes,

Hi Wonder!! How are you!!

Sorry for the late response, it has been a bit more time demanding coming back home than I expected!!

We will gladly write a review in trip advisor. Actually Rubi and I worked on a review for you that you can find below, it is written both in English and Spanish if that helps you with the Spanish speaking countries. Also for your information we are sending you our comments of hotels and guides, but that is for you only.

Wonder Wang was fantastic since day 1, he always replied very quickly to our multiple emails and questions. He worked in record time to provide us with a perfect itinerary that adjusted not only to our wishes, but as well to our budget.

As many customers have pointed out, thinking of paying for your trip to a chinese company many miles away could be nervewracking. Nevertheless, you have nothing to worry about, we did the payments through paypal and Wonder and China Discovery fulfilled all our expectations, always going the extra mile.

As an example, once our itinerary and plane tickets were booked, the Chinese government informed that the Forbbiden City was going to be closed in order for the 70th Anniversary preparations. That was very sad, but Wonder informed us right away appending the official communication and with lots of new proposals for us to choose from. Kudos Wonder!!!

Both the guides and drivers were fantastic, they took us to really nice places for lunch with plenty of food and gave great recommendations for our dinners. The vehicles were impeccable, and they always greeted us with water bottles. Thank you Jack in Beijing, Lucas in Xian, Lee in Guilin and Nini in Shanghai.

We have nothing but gratitude to Wonder and China Discovery they managed to make our trip a hassle free no worries holiday, in a challenging country. Definately we will be booking our future China trips with them.

Wonder Wang fue fantástico desde el día 1, siempre contestó rápidamente todos nuestros correos y nuestras dudas. Trabajó en tiempo record con nosotras para poder lograr un itinerario que fuera perfecto, que no sólo se ajustara a nuestros gustos y deseos si no también a nuestro presupuesto. 

Como todos lo han dicho, el pensar en pagar vía paypal a una empresa china a tantos kilómetros da nervios. Sin embargo, no tienen nada de que preocuparse, Wonder y China Discovery cumplieron todas nuestras expectativas!!! y siempre fueron más allá atentos a nosotras y a lo que pudiera pasar. 

A modo de ejemplo, cuando ya habíamos organizado todo nuestro viaje, el gobierno de China informó que la Ciudad Prohibida estaría cerrada por preparativos para el 70 Aniversario. Wonder inmediatamente nos comunicó esta triste noticia, adjuntando el comunicado oficial y con miles de propuestas de visitas. Muy bien resuelto!

Los choferes y guías fueron espectaculares, los lugares a donde nos llevaron a comer deliciosos y sus recomendaciones de lugares de cenas muy buenos. Los vehículos siempre estuvieron bien cuidados y limpios. Todos los días nos recibieron con botellas de agua. Excelente atención!! Gracias Jack en Beijing, Lucas en Xian, Lee en Guilin and Nini in Shanghai.

No nos queda más que agradecer a Wonder y a China Discovery por permitirnos disfrutar inmensamente de nuestras vacaciones, resolviendo todo lo necesario. Definitivamente para nuestros siguientes viajes a China buscaremos a Wonder Wang de China Discovery sin dudarlo.

Now Wonder about your questionnaire, yes you can give our contact details to customers. And finally here are our personal comments on hotels and guides for you:

Beijing:

Jack was a fantastic guide, he knew a lot, he always had great information to talked about. He took us to great places to eat and gave the most wonderful recomendations for dinner. We had a great time with him! 

Sunworld hotel: excellent location, rooms are ok, it is true it is a bit old hotel, but staff was great, the room was clean and of good size for 2 people for a couple of days is good. For this hotel our only concern was the restaurant, it is not big enough for the amount of guests, so unless you wake up really early, it will we difficult to find a place to seat at rush hour. Food choice was good and ok for a couple of days.

Xian:

Lucas was really funny, he had cool fun facts and made the visits were interesting. He also took us to really delicious restaurants and was very attentive to us and our needs. He knew the museum was going to be crowded so beforehand he showed us lots of great pictures and information of the most representative pieces on his ipad so we could appreciate them calmly. We loved that!

Xian Park Hotel, was one of our favorite hotels, room was large and clean, staff was really attentive and the breakfast was great with lots of options to choose from.

Shanghai:

Nini was really sweet and kind, she explain lots of interesting things about the chinese culture and about her and her family. She was our first guide so we didnt know what to expect. We found it odd that on the museum she took us to the top floor, explained to us one jade piece and then left us on our own to explore the museum. We didnt know if this was what we could expect from the guide, but Lucas did it different because he stayd with us through the whole visit to the museum and explain the most important pieces which was nicer than us going alone. The restaurant she took us was nice, clean and with lots of food although it wasnt the best of our trips the other restaurants were tastier.

Sunrise on the bund: our first leg of the trip we thought the hotel was great, the room size and bathroom were great, the breakfast was amazing and the staff very attentive. We thought it was a bit far away, although metro station was close. What shock us the firs time was that one of the beds had holes and hairs between the mattress and the sheet. But our last day the room was better situated and had no problem with the linen. 

Guilin:

Lee was such a nice guy, he was very attentive, he taught lots of cool things and took great pictures of us!! he took us to really nice restaurants and was very helpful with everything we needed.

Guilin park hotel: from our perspective it is not possible to compare the Guilin Park and the Sunworld as the same category 4 stars. We think the Guilin park must be a 3 stars or less. Or maybe it was just bad luck for us the room we were in. The staff was attentive and the location was good. For us the problem was the room, the carpet was dirty, the wallpaper was coming off on several places, the bathroom had damp and mold on ceiling and on the shower, the tv only had 1 channel in english. All the corridors and the room next to us smell awful of cigarette. And the breakfast had very little options and was not nice in taste, we actually bought some food and decided to have that as breakfast for the second day instead of what was offered in the hotel. 

We decided not to bother you with this during our trip, because at the end we knew that we had a tight budget and the first thing we decided to do was to pay less for hotels, and because we could survive it for 2 days. But if we were going back to Guilin we now know that we will be willing to pay more for a better hotel.

If we were to go back to all the same places we will certainly stay at the same hotels except for the one in Guilin, as we say for us it is very far from a 4 stars.

Finally Yangshuo Mountain retreat: was everyhing we wanted and more, rooms were great, food was excelent as well as service!!!

Well Wonder I hope all of this information is good and useful for you.

Once again thank you for everything and we will keep in touch!!

Did you like the mezcal??

Regards

Hi Wonder 

Thanks for all your help 

See comments below 

1.     Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

 Yes very polite and helpful at all times 

2.     How’s the service of the tour guides during your whole tour?

 They were very good and helpful 

3.     Would you like to recommend our company?

 Yes

Thanks

Hi Wonder,

Sorry for the late reply. I got sick coming back from the China tour. Below are my answers:

1. I am actually really impressed with Wonder's response time to my emails. He always reply within the same day and with answers. In fact, this is one of the thing I told my friends when I made the recommendation about your company. Wonder is just wonderful.

2. The tour guide is great during my trip at Hangzhou.

3. I have already recommended a few of my friends to contact Wonder for their future trips. 

Regards,

Hi Wonder, 

The tour was very good. We managed to cover a lot of places in a short period of time, thank you for arranging it. 

Here are the answers to your questions: 

1. Yes, very prompt with detailed replies. 

2. Tour guides were all good. 

Christy in Guilin was good, however, she could have done a better job in accommodating our food preferences as she preordered all meals for us without giving us the options from the menu or choice of vegetable/meat. She took us to many interesting places and did a good job of that. 

Eben in Chengdu was very good. His command over English was really good, and shared a lot of knowledge about Chengdu and China with us. He managed to get us into the Panda reserve without waiting in line at all. Food options from him were very good, and he helped us order even for dinner. 

Phoenix in Xi'an was also very good and showed us a lot in a short period of time. 

3. Yes

Thank you for all your help over the past few weeks!

Best,

Hi Wonder: 

We enjoyed our tour of Yunnan.  For the most part, things went fine and our tour guides/drivers were quite good. 

My responses to questions are below:

1.     Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes.  Very prompt an informative responses to email inquiries. 

2.     How’s the service of the tour guides during your whole tour?

The guides were good, some better than others. 

3.     Would you like to recommend our company? Because of the high elevation, the tour guide in Shangrila should have recommended purchasing supplemental oxygen before the hike; we only discovered it was possible to buy oxygen when we were on the hike and saw many others had oxygen canisters.  Also recommend booking non-Chinese tourists like ourselves in hotels suitable to foreigners; some of the hotels were not well suited for foreigners because the staff did not speak English and there were no international TV stations.  Lastly, we recommend the tour guides ask us for lunch preferences and let us choose meals among a menu of options; several times the tour guides ordered our food and we did not like what was ordered.

Thanks for your help with organizing our enjoyable and memorable tour of Yunnan province.

Kind regards,

Hi Mr Wang,

Of course and thanks. Everything was very well organized and we had a wonderful experience in China with the itinerary you made for us.  Support was great !!!

My answers below!!!

Best regards and thanks for everything!!!

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes he was; Mr Wang gave us an excellent service before and during our tour answering all our doubts and helping us with all requests made. 

 2. How’s the service of the tour guides during your whole tour?

The three of them were great (guide and chauffeur). They were very kind, had a lot of knowledge and all itineraries were fully satisfied. 

 3. Would you like to recommend our company?

Of course, I’ll do so whenever somebody tells me is planning a travel to China

Hi Wonder

Firstly I wish to thank you for a most wonderful holiday last week in China that you so professionally and efficiently organised for me.  Despite a couple of small hiccups, I found your arrangements for everything very professional and I am also most grateful for your accommodation of several last minute changes and tailoring to my itinerary. 

I have recommended you and China Discovery to others, and have also written up a positive review in TripAdvisor. 

I would be interested in exploring the Silk Road tour, especially the 10-day classic tour.  When I checked on the website below for a preliminary quotation, it did not give it to me.  Wonder, you know I would like to explore the most comfortable, 5-star tailored tour.  Would you be able to facilitate an introduction to an experienced agent that covers the Silk Road who might be able to help me please?

Again, very well done and I appreciate your great help. 

Regards

Hi Wonder,

Thank you very much.  We had a wonderful holiday and appreciate your time and efforts.

Warm regards

Hi Wonder

I'm back in KL after an amazing and adventurous week in China. Attached are some of our photos from the trip. Regarding the below, please see my feedback

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

• You have been a great travel consultant, managing our entire trip at quite last minute notice, and arranging last minute add ons like the Fenghuang trip. Really appreciate your hardwork in making all the arrangements and providing fast replies. 

2. How’s the service of the tour guides during your whole tour?

• Sarvin was a good guide, very insightful, friendly and helpful. She knew of all the places to go, how to avoid tourist groups, and she was very patient while I was busy taking photos. However, I think she can still improve on her English proficiency, as at times there was difficulty in her understanding me, and me understanding her.

3. Would you like to recommend our company?

 - Definitely would recommend China Discovery for travel arrangements to China. 

Kind regards

Beautiful Zhangjiajie

Hi Wonder,

The tour was great, we loved it. The guide and driver were excellent.

We would definitely recommend you guys and use you again.

Thanks from us all.

Hi Wonder,

Thanks for your message. We are slowly getting back into our normal routine, hence the delayed reply.

The cruise was fantastic. Definitely a highlight of our three weeks in China.

Find my feedback to your questions below:

1) We were extremely impressed with the service provided to us. Our travel consultants handled all queries in an efficient and professional manner. They were quick to answer questions, and any concerns were addressed in a prompt manner.

2) The cruise was very good. The Century Paragon ship was clean and well maintained. The cruise manager, Jeffrey, had a fantastic sense of humour and glowing personality. The staff throughout the ship were friendly and attentive. The post-dinner events each night were entertaining. The shore excursions were interesting. It was helpful having tour guides communicating with us in English, however some of the guides were less than confident in their English-speaking abilities, and we did not get the same information that was being given to the Mandarin speaking guests. The cruise photographers were able to capture a lot of good memories.

3) I would not hesitate to recommend your company to friends and family. The service provided was friendly, helpful, and of a high standard.

Kind regards

Dear Wonder, Hi. Our Greetings.

Sorry for the late reply but we are still in the Tour mood. 

It was a memorable & wonderful tour for us, Thanks to your planning & execution.

Everything went off very well. Your service was perfect. 

We would liked to fill up evaluation form but unfortunately it is misplaced. Kindly send it again.

We will definitely recommended you & your company.

Thanks & Regards,

Hello Wonder,

Thank you for the gift and the card.  We really enjoyed our trip and we want to say a big thank-you for organizing it for us.   I don't believe we could have seen nearly as many wonderful sights in the time we had, if not for China Discovery and your amazing guides and drivers.  Also, thanks for making our last minute change for our flight to Beijing. We really appreciate that!

Cheers and best wishes,

Dear Wonder,

I would like to thank you for your great services before and during our trip to China this year in August. Not only that everything was perfectly organised but you also put extra effort to help us with the lost item of my daughter. Working with you was a big pleasure and we enjoyed our trip very much. As we really love the natural beauty of China and its culture and history I am sure we will be back soon and we will definitely turn to you again as to our tour operator to organise our trip. I wanted to write my thanks earlier but I was busy at work and with my family.

Our best regards.

Hi Wonder,

我们昨晚平安回家了！这一路多亏了Bruce 和陈师傅，在中秋节假期和滂沱大雨的周末，开了一辆9人座的大车，带着我们游遍西安甚至一路到壶口！谢谢你的安排！

Hi Mr Wang ,

Append below is my reply to your questionnaires. Thank you once again for your service and will certainly contact you again for my next trip to China.

Regards 

Hello Wonder,

Please see below my comments. 

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

China Discovery (Wonder and Tiffany) were excellent in being able to meet our needs and be accessible with any enquiries we had. When I was on tour Wonder answered a number of queries I had promptly and often outside normal business hours. 

2. How’s the service of the tour guides during your whole tour?

We visited a number of cities and were provided with tour guides and drivers. All had excellent English and were knowledgeable of the sites we were visiting, they were engaging and drivers made suggestions as to the best times to leave to avoid traffic and crowds. 

The guides who took us to our Train stations proved additional city commentary and went out of their way to make sure we knew where to go to make sure we caught the correct train, that was unexpected and very reassuring. 

3. Would you like to recommend our company?

If you are travelling to China and need local expertise, China Discovery is well suited to assist you. Wonder and his tour guides are all strong in their English speaking and provide you with a detailled itinerary, pick up, tour and drop off service. All contact details are provided and communications are excellent.

I am happy for you use these if you wish. 

I will send over any photos I think will be of use. 
Regards 

Lovely Lady at the Great Wall and My Guide at Muslim Market

Hi Wonder,

The trip was excellent.  Guides were both great and especially Ann.  Drivers were always prompt and courteous.  I absolutely see no areas for improvement.  Everyone should experience Zhangjiajie’s natural wonders.

I’m sending you pictures.  Feel free to use anything I send you.

Amazing Zhangjiajie

Hi Wonder,

I'm fine and the same as to you I hope.

I'm happy to answer to your question:

1.     Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes the travel consultant as been  fast enough to answer our E-mail and patient enough to answer our questions.

2.     How’s the service of the tour guides during your whole tour?

The service of the tour guides during our whole tour has been excellent, in paticular the service of the guide James.

3.     Would you like to recommend our company?

Of course we will recommend your company at our friends and so on.

As soon as possible we will load up on your web site some photos.

Thanks for all!

Sincerely yours

Hello Mr. Wonder.
We are back to Chengdu after a very beautiful and very nice trip in North Sichuan.
Thank you very much for your organization. It was perfect. Our guide Mary was really kind, efficient and helpful. The driver too. We really enjoy Huanglong and the Ruoergai region. A lot of amazing discoveries all along this trip.
Thank you very much also for the little gifts as souvenirs of Chengdu.
I hope that we will travel in China again.
Best regards.

Hi Wonder,

I'm sending you this e-mail because we wanted to thank you.
The organization of the tours was always perfect, your drivers and guides always on time and very kind and professional.
Thank you for everything, we will be pleased to insert a review on TripAvvaisor.

:)

ciao

Hi Wonder,

Seems answers below

1.    Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? Very fast and very accurate.

2.    How’s the service of the drive during your trip in Chongqing and how’s the cruise? The service drive was fine. We were not aware that the park was so far. In fact, for European people fairy mountains are not so surprising as we have already seen this type of landscape. We could see only the three natural bridges that are so gorgeous!The cruise was good and was quite as promised (except embarkment in fengdu). People on board were very careful with us.

3.    Would you like to recommend our company? Absolutely! Best regards

Hi wonder,

Pls see my answers below. Tks  

1.    Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Wonder is a very professional travel consultant. He responded all my numerous queries promptly and efficiently.

2.    How’s the service of the tour guides during your whole tour?

Tour guide Tashi is knowledgeable and helpful. He took care of all the group members with patience.

3.    Would you like to recommend our company?

Definitely.

Hi Wonder,

I will email you some of our pictures when I get back to US, so I don't have to use too much data in China.

1.     Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, most definitely. Mr. Wonder Wang is very responsive and patient. He even answered my questions at night time China time. He is extremely helpful, even helped us extended our hotel in Shanghai. I highly recommend Mr. Wonder Wang.

2.     How’s the service of the tour guides during your whole tour?

All of our tour guides were very good, especially Smiley in Guilin. She was very friendly, knowledgeable and flexible. She went above and beyond her duty. I recommend her highly. Bailey in Shanghai was also very friendly and knowledgeable. Even after her duty was completed, she wanted to help us looking for a taxi. 

3.     Would you like to recommend our company?

Most definitely. 

Thank you for all your help, Wonder.

You are very helpful.

Hi Wonder, 

We arrived in Beijing today and received the tickets when we checked in. We’re all set for the trip. Thank you for all your help getting this taken care of.

Hello Wonder,

Please see my feedback below.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, travel consultant responded email very quickly.

 2. How’s the service of the tour guides during your whole tour?

Tour guides service are great. I like them.

 3. Would you like to recommend our company?

Why not. Everything worked well. From tour arrangement, hotel pick-ups, hotel drop-offs, drivers and so on...

Hi Wonder,

I just wanted to say that Gila was great. She is very nice and easy to talk too! She knows a lot about Chengdu and pandas and I had a great time with her. When I come back I will book her again for sure.

Thank you for organising everything, it was great. Very happy with the service.

Hi Wonder

Sorry for my late reply. Just arrived yesterday back to Switzerland.

1.     Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, I have very appreciated your service. Fast and helpful answers.

2.     How’s the cruise experience?

The cruise experience was good. We liked the ship and the service on the ship. Especially the help of Melody taking care of us as the only non english speaking tourist.

Best regards

Hi Wonder 

My feedback is as follows

1.     Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

  Yes Mr. Wonder was patient enough and gave swift reply to my email. 

2.     How’s the service of the tour guides during your whole tour?

  We had three guides for different places.  They were good at their job.  We felt welcome. 

3.     Would you like to recommend our company?

   I would recommend your company because it is solid and organized. 

Yours sincerely,

Hi Wonder,

Hope you and your family are well. Congratulations to you on the new addition to your family!  

The cruise was great and we had a wonderful time! The crew was warm and friendly and very attentive and the ship and amenities were nice. The food was generally quite good, and the excursions were fun. To specifically answer your questions:

Consultant (you!) was incredibly responsive, helpful and very patient when answering my many questions and concerns!  Service could not have been better!

I would definitely recommend.

Thank you!

Dear Mr. Wonder,

Please find below our feedback

1. E-mails and questions where prompt and fast answered.

2. We really enjoyed the Cruise. The staff on board was very friendly, the accommodations clean and the entertainment program very funny.

    We had a great time.

3. I would definitely recommend Yangtze-river cruises

Please find attached a few photographs

With kind regards,

Relaxing Yangtze River Cruise Tour

Dear Wonder,

See my response below. Thanks.

Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? Yes. Wonder was very responsive and patient in addressing my questions and flexible with changes needed.  

How’s the service of the tour guides during your whole tour? The tour guide Eben was very professional and spoke excellent English. He was knowledgeable and experienced, making our tour relatively stress free while helping us learn a lot about the history and culture of Chengdu.  

Would you like to recommend our company? Yes.

Dear Wonder

Thank you again for arranging an enjoyable trip.  And it was good that you warned me about the lack of real non-smoking rooms in those areas so that I was prepared – while I was assured by the hotels that the rooms were non-smoking, there was usually a linger of smoke in the rooms from previous occupants!

Another useful tip for any travelers taking this trip is to warn them to be prepared for the range of squat toilets (some were very clean, some were not) and to remind people to take their own toilet paper and have water to wash their hands in case there is no water in the taps (we encountered this is some toilets).  But we were prepared, so not a problem for us!

Please let me know if you have any questions regarding my comments.

Kind regards

Jiayuguan Great Wall, Large Baby Sculpture, and Rainbow Mountains in Gansu

Hi Wonder,

Yes, it is very good. Tina the guide have many info about the places and helpful towards my grandma. I just wish I didn’t missed my train so I can spend more time in each places.

Hi Wonder

We had a wonderful time in China.  We would give China Discovery 5 stars on all levels from planning to the trip, the guides, the itinerary, everything.  We will highly recommend your company.

Front Gate of the Forbidden City

Hi Wonder,

Thank you for your email. We had an enjoyable trip thanks. I will answer your questions by next week!

Hi Wonder

Here is my feedback.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

ANSWER:  our travel consultant is faster than the bullet train to answer my emails, and very patient in answering my questions.

 2. How’s the service of the tour guides during your whole tour?

 ANSWER: all the tour guides are professionals, and knowledgeable in their geographical areas and their jobs.

 3. Would you like to recommend our company?

 ANSWER:  Without a doubt - YES!  We will rely on your company for future tours.

Hi Wonder, 

Apologies for the delay in reply as I was tied down with unexpected work stuff. 

Please see my replies below. Thank you. 

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions?

Yes, Wonder was accommodating and understanding towards our needs. 

2.  How’s the service of the tour guides during your whole tour?

Ivan was very good. He would accommodate to the pace that we are comfortable with and would take the initiative to suggest alternative routes if needed. He would also suggest to bring us to other places if we have the time. 

3.  Would you like to recommend our company?

Yes and potential clients can contact me at my email if needed.

With regards,

Hi Wonder,

I am in Nepal and returning home tomorrow. I will send a reply to these questions shortly. We THOROUGHLY enjoyed our visit to China and the tour guides were outstanding.

Hi Wonder,

The China Water-towns Photography Tour was very great. Everything went very smoothly and the tour guides were friendly and knowledgeable. The communication with China Discovery was great and emails were answered very quickly. Overall I’d say that the tour was 5-star and great value.

I am happy for you to use the above comments and pictures on your website.

Beautiful Water Town in China

Hi Wonder,

Sorry for the late reply.

The tour was very good, sadly the weather gods were against us.

As for our trip to Xian, we were very satisfied with the arrangements made for us as well as the tour guide. We particularly appreciated the fact that we could deviate from the planned schedule to accommodate the tour due to the bad weather conditions.

Attached a picture of us three, feel free to put it on your website.

I am reaching out to you because we are potentially planning a week-end trip in July to Guilin.

Note that the flights have not yet been booked. So we could return on a later flight if needed.

Please provide us with a fee quote for 4 Persons in 4 and 5 star hotels.

We would like to do Longji Rice Terrace Hiking as well enjoy the Lush Guilin Li River Scenery.

Many thanks in advance for your reply.

Best regards

The Three of us Having a Cruise Tour

Wonder,

我们玩得挺好的！风景美、天气好、旅馆舒服早点可口！ 我们在当地看到海报上写着九华山最美风景：花台！我们想去了九华山竟然没有看最美的景那可不行！问了吴樱是否可加去花台！她说肉身磐若第二天看完第三天可以去花台!结果是我们很轻松的愉快地看完了所有美景和行程上地寺庙！ 感觉是原有行程比较松散！但还是感谢你们地安排和历史文化方面地介绍！

Hi Wonder,

We enjoyed the cruise very much.Your guides and drivers were very good. And we are very happy with their services.

Thank you.

Hi Wonder,

I am sorry I have been a little delayed in sending this feedback. It took us several days to get all the grass cut in the garden and to check that everything was still O.K. The plants in the greenhouse have grown a lot!

Anyway I will begin with the guides, who we thought were all very helpful and also interesting people to talk to. Their English was excellent and they provided exceptionally tasty lunches. Michael and I agreed that the food in Yunnan was much better than we had on the first trip. Some of it was a bit spicy, but I loved all the fresh fruit and variety of vegetables. Both drivers were good, but the one in Kunming was really impressive and very friendly as well.

Cherry was a lovely woman, whose company we really enjoyed. We had many conversations on all sorts of topics. She was very informative with a great sense of humour. She was very conscientious and we always had great confidence in her. Her English was clear and easy to understand. We came to think of her more as a very friendly and pleasant travelling companion rather than a guide. The day we shared on Jiaozi Mountain was very special and one I will never forget. I didn't get her email, but would very much like to write to her direct.

Frank's interest and enthusiasm for plants was obvious. He had even named his two daughters, Camelia and Azalea. Frank made great efforts to ensure we saw as many plants as possible on our walk on Cangshan Mountain. He was also able to provide a perspective on the Bai Community. Again he was friendly and interesting company.

Evan was a very kind and thoughtful man and we really appreciated the efforts he made on our behalf.  He was informative but also concerned to focus on our interests. I liked Evan and had considerable respect for what he had achieved.

Tenzen was another interesting character and he also was concerned to try and ensure we saw the azaleas and rhododendrons that were in flower. The highlight of our day with him was definitely the walk around Shudu Lake. The Tibetan lunch was a novel experience and I actually liked the Yak butter tea.

The hotels were all of a very high standard in terms of facilities and décor.

The Mengjiang in Kunming had a lovely courtyard just outside our room which was a comfortable place to sit in the evening. Michael very much liked the breakfasts (pre-ordered from a picture menu) but I found them rather too much and would have preferred a more conventional buffet style. None of the staff spoke English and given the potential for confusion over breakfast this was an issue. I think their menus needed to contain information in English as to what the different options actually included.

The Oness Resort in Yuanyang was set in a pleasant garden with modern but tasteful décor. The breakfast was very good although Cherry did have to help us choose the evening meal as the menu was only in Chinese.

The Jianshui Hanlinyuan Hotel was set in the most beautiful gardens. The room was gorgeous and it was quite the most perfect hotel in terms of accommodation. I will send you photos of the gardens later. They were exquisite. Strangely the breakfast was rather limited and disappointing, but I was less bothered about that than Michael.

The Dali Yunxi Hotel was a much more modest establishment, but still very comfortable with all the facilities you needed. The roof-top terrace was just outside our room and was a restful place to retreat from all the bustle of Dali. The hotel was run by extremely friendly people who served the option of a Western style breakfast of muesli, fruit and yoghourt, a welcome treat as far as I was concerned.

The Jan Bo Xuan in Lijiang was probably our favourite place to stay. It did have a very tastefully furnished and comfortable room looking out on to a pretty courtyard garden. The staff could not have been more helpful and the breakfasts were tasty. The hotel itself was set in the old town of Lijiang which was incredibly picturesque. Lijiang reminded me very much of Suzhou.

The E-outfitting Hotel in Shangri-La was the strangest place we visited. The accommodation was of a high standard with attractive rooms and the bathroom was fine. The roof terrace was a lovely place to sit and enjoy the evening sun. However the organisation of the hotel was very peculiar. It is on three sites and they didn't know which building we were in when we arrived, and so we walked round the old streets for some minutes before they finally worked out where we were. We were then told breakfast would be on a different site but someone would show us in the morning, which they did. Breakfast itself was alright rather than good.

In terms of places visited. I will group them in terms of how much we liked them.

Jiaozi Mountain was my favourite place. It was exactly as I had hoped to see the flowers. I know they were rhododendrons and not azaleas but that did not matter. They are very similar and often get confused. I am still sorting the photos out from the day and a little disappointed that they do not do justice to the magical beauty of the place. I can't understand why the people from Kunming only visit it in the winter. Cherry was really  surprised by how lovely it all was and said she would be recommending it to her tour company, as well as visiting it again herself with a friend in a few weeks. I think Westerners would love this place if it was promoted more.

The rice terraces in Yuanyang were Michael's favourite place. We both thought the day we spent walking with Cherry through the rice fields was delightful. Again I found it strange that the Chinese are more taken with the place in the winter, simply because of the reflections on the water. But I think the beauty of the place is in the abundant life and all the wonderful fresh green. We were less bothered about the sunset and sunrise, but just enjoyed being in such verdant countryside.

The next group of places are ones which we also really liked but didn't rank as favourites.

I have already said that walking around Cangshan Moutain with Frank, and Shudu Lake with Tenzen were memorable experiences. Michael is not very good with heights, but didn't mind the chair-lift to get us to the higher level of Cangshan, which then meant we could walk on the level. Again we were impressed with China's ability to process large numbers of people visiting rural beauty spots without spoiling the natural environment.

We were very pleased with the visit to Ziu Shan Park in Tonghai. Cherry said she had never been there before and the staff on the gate said they hadn't had Westerners before. Cherry was again surprised at how beautiful the place was and will be recommending it to her tour company. I do have some good photos which I will send you. The Temples are set in beautiful courtyard gardens, but it is all surrounded by wooded hillside so that it all feels very natural. Again I think more Western visitors could be encouraged to visit especially as it breaks the journey to the rice terraces.

The Joseph Rock Museum in Yuhu Village was a very evocative place. I loved looking up at Jade Dragon Mountain and longed to go up there, but realised that would have been difficult.

We also very much liked the Confucian Temple and the Zhu Family Garden, the temple was interesting as a contrast to the other religious temples we visited. We found Tuanshan Village fascinating and it was encouraging to see the old buildings being restored. The Botanical Gardens in Kunming and the first bend of the Yangtze provided wonderful sights. Lijiang was probably our favourite town with all its pretty rivers and streets with their profusion of flowers.

In the third group are the places that we were quite happy to visit, but didn't rate as highly as the others. Erhai Lake was beautiful but I could see Frank's point that it's real beauty was when you could see the mountains clearly behind the lake, which was more likely in winter. For us the mountains remained in a misty haze. The Three Pagodas were impressive, but it was a little like Black Dragon Pool, in that it seemed more like a rather busy, but still very nice park. The Songzalin Monastery certainly did give a very good insight into Buddhism in China, but our interest in religious practices is limited. The Dongba Cultural Museum was interesting, but what really caught our eye were the gorgeous orchids in one of the courtyards. I guess we are just really enthusiastic about plants. We didn't bother with the Ethnic Minorities Museum as it wasn't something that was a priority and we had already learned a lot about the minorities during our trip. It was preferable to have a more relaxed morning on our last day.

The disappointment for me was Tiger Leaping Gorge although Michael liked it more than me. There is so much construction going on in the whole area with the new road and rail link between Lijiang and Shangri La, not to mention all the new hotels going up, that it all feels like a large building site. Also Tenzen said that as they were putting a new elevator in to take people down to the gorge, it was not possible to walk very far along the gorge at the moment. It did feel like we walked a very long way down and then only a few metres along the gorge before walking all the way up again.

But apart from Tiger Leaping Gorge everything else was really amazing and we had a wonderful trip thanks to all your careful organisation. As before the connections and travel arrangements worked very efficiently. We only wish public transport in the UK worked as well.

It is going to take me a little while to sort out the photos. I only have a little camera and as I have said the quality of the photos is not as good as I'd hoped. We have some family visitors this week-end and so I don't expect to be able to do much work on the photos until next week, but will try and sort out the best ones for you.  I assume you have plenty of pictures of the well known sights and it will be Xiu Shan Park and Jiaozi that you might be most interested in.

Thanks again Wonder for a memorable trip and as I said in my previous email I am very keen on the idea of helping to develop an interest here in the UK in Chinese garden tours.

Regards

Dear Mr. Wonder Wang!

We loved the three-day river trip. Highly recommended! Great ship. Nice cabin. Friendly staff.

You did a great job. You give us always a quick answer to all questions. Thanks!

Have a good time and thanks again!

Hi Wonder

I am back in the UK on Saturday afternoon. I couldn't use my email while in China as Hotmail were blocking me as a security precaution after I had been hacked a couple of weeks ago by someone in Nigeria.

Anyway this is just to let you know that we had a truly memorable holiday and the trip to Jiaozi Mountain was amazing, with the whole mountainside covered in a glorious profusion of rhododendrons which are very like azaleas, only bigger. The scenery was breath-taking. It really was the highlight of the trip and Cherry and the driver were delightful company on what was a perfect day.

I am still quite jet-lagged so will write more in a day or two, with more detailed feedback. All the guides were great, as were the hotels. I have lots and lots of photos to sort out but will send you the best ones for you to use in your publicity.

Thank you again Wonder for all the trouble you have taken in organising another fantastic holiday for us. I have some ideas which I would like to share with you about whether we could maybe work together in the future to try and look at how a tour could be put together and marketed in the UK and Europe, highlighting Chinese gardens and the Chinese landscape. I would be happy to do some research at this end but I really do think there could be interest amongst people in the UK for such a tour. Anyway it is just an idea at the moment and it would be fun to develop something like that with you. 

Regards from a very tired but happy Elizabeth

Hello Wonder,

You were extremely helpful answering my questions by email quickly and explaining all of my options.

The cruise was even better than my expectations. The ship was well-fitted, comfortable and clean. The staff were excellent! And the food was really, really good with plenty of variety. The included tours were well-organized and interesting. 

Thank you again for all your help. Everything worked out perfectly.

Hello Wonder,

I answer late, because after I came back I had a lot of work and personal commitments.

Congrets,

Hello Wonder,

You responded my email quickly even during Chinese New Year holidays. You helped on all my questions and quoting on different cruse lines which helps us to deicide the one fits our needs. The whole querying and booking processing is smoothly and pleasant. Thank you.

The cruise facility is nice and well maintained compares to other cruises we saw on the river. Service is nice and friendly. Overall our experience is positive.

Dear Mr. Wonder,

Thank you for organising such a wonderful trip for us. We thoroughly enjoyed China. All hotels and guides were good. Had a great trip so far. Got g mail only today in Shanghai!

Hi Wonder,

The cruise and Shanghai didn’t disappoint – the scenery around the three gorges is amazing. All in all, the whole trip was fantastic. We can’t thank you enough for making the trip so successful…. and helping us out with the wallet thing! Have no idea what we would’ve done if you hadn’t been able to help us resolve that so quickly.

Hello Wonder, 

Answers noted below for you.

1. Is your travel consultant of our company fast enough to answer your E-mail and patient enough to answer your questions? 

   Yes

 2. How’s the cruise?

 Very good, they accommodated is really well considering we were the only English speaking guests and looked after my vegetation needs. They were great! 

 3. Would you like to recommend our company?

  Yes

Regards

Hi wonder,

Thanks to China Discovery's arrangement for a great trip to Dunhuang Mogao Grottoes in our Labor Day holiday. We have enjoyed the activities and the sceneries very much; the beautiful sculptures and the paintings in the caves of Mogao Grottoes, the fun Camel rides in Mingsha mountain, the mysterious oasis in the Gobi Desert, the 2000 years old Han great wall, and also the nice & interesting Dunhuang dance performance. We have visited a total of 18 caves including both regular and paid special caves and also bought several precious Dunhuang murals books which will be a wonderful memory for years to come.

Thank you and talk again next round.

Hi Wonder,

I am back from Tibet. Everything was great!!

Hi Wonder,

I had a great time and would be pleased to provide feedback. Just give me a few days & I'll get back to you.

Dear Wonder,

Tour is good.

Thanks!

Dear Wonder,

Thank you for a most wonderful time on our tour of Beijing, Xian and Shanghai. The bullet train from Beijing to Xian and the Air China plane ride from Xian to Shanghai was pleasant and exciting. The hotels in each city were fantastic and their breakfast selections amazing. We hope to return to China and its beautiful people. 

Views on the Great Wall

Hi Wonder,

The tour was fantastic. All the places were amazing, and the Shaanxi Museum was a real surprise with all its fabulous artefacts. Food arrangements were also good. We will definitely use this service again.

Dear Mr. Wonder,

We started discussing about the tour in last August, and here we are returning from a wonderful tour to China! It was pleasure planning with you and many thanks for excellent services. We enjoyed every moment of the tour. My husband Rajeev and I am very thankful to you for your cooperation and care. We had many senior citizens with us, but due to nice ground arrangements and your personal attention, all had a memorable tour. Thanks indeed. I wish to invite you to be our guest. You and your family are welcome to our country and our home.

With Hearty Thanks and Best regards, 

Hi Wonder,

We have just got back from 12 days tour with China Discovery tour.  We had a GREAT time in China. We have been on so many tours and places and we have to say that this tour was the BEST by far. We enjoyed  & loved the magnificent scenery from Beijing to Guilin and specially Zhangjiajie. The beautiful and magnificent Zhangjiajie National Park & Canyon plus the Tianzi Mountain which made us appreciate what China has to offer. The glass bridge and Great Wall plus the Yellow Dragon Cave ( optional) in Zhangjiajie were awesome. We love all the places which we have visited in China.

1. I wanted to thank Mr. Wang for all the arrangements for the tour. Mr. Wang is very professional and has provided an outstanding service in terms of quick responses, answered all questions and went above & beyond  to help when needed ( 5 stars)

2. All the tour arrangements were good, except the regular train which was uncomfortable for 4.5 hrs.

3. Yes. We would definitely recommend your service to anyone who are interested in visiting China.  We definitely will go back in coming years.

4. Since they are so many tour companies in China, we were not feel comfortable and did not know what to expect when we booked the tour with China Discovery at the beginning. But after a few emails with Mr. Wang and because of his professional and outstanding service, we know that we have selected a good tour company and we are glad that we did.

5. Continuing provide outstanding and professional service just like Mr. Wang does.

6. Yes and we will send you pictures separately.

Ps. Also, please send us any promotion or recommendations on any other places in China if you have any near future.

Best Regards,

Hi Wonder,

We really enjoyed our trip in China and would be happy to give a full evaluation and recommend your company. We are still travelling at present with limited WiFi so will wait till we get to England in June.